Jennifer Robinson is a Program Chair and Associate Professor for the University of Arizona Global Campus. She earned a Ph.D. in Education with specializations in literacy and English as a second language from Washington State University, an M.A. in Applied Linguistics and TESOL from Ohio University, and a B.S. in Psychology (specializing in Human Development/Gerontology and Cognition) from Washington State University. Dr. Jen has taught in Washington, Ohio, Delaware, and Wisconsin and has presented in the U.S., Mexico, England, Spain, and Northern Ireland, in addition to serving as a volunteer ESL teacher for refugees and asylees in England. She has taught K-12 ESL, elementary and middle regular education, higher education ESL, and undergraduate and graduate university. Her research interests include using professional learning communities in online teaching environments, supporting online students, English language learners reading and writing, and providing successful feedback meant to support students learning.