This book develops and applies a new approach to the study of the working group and indeed of productive enterprises more generally. Unlike similar studies, in this volume the human is related back to the technological, and it is the socio-technical system as a whole that is the object of study. The work reported in this book shows how alternative modes of work organization can exist for the same technology, giving the possibility of organizational choice.
Introduction. Part 1: Pattern and Process. Section 1: The nature of the
Project: Methods and Concepts.
1. The Socio-Technical Approach.
2. Design and
Methods.
3. The Appraisal of Socio-Technical Systems in Mining. Section 2:
Traditional and Conventional Work Group Organization.
4. The Single Place
Tradition.
5. Conventional Longwall Working: Its Emergence and Variants.
6.
The Situation and Characteristics of Single Task Groups.
7. The Displacement
of Operational Control. Section 3: Emerging Forms of Work Group Organization.
8. The Emergence of Composite Longwall Working.
9. The Nature of Composite
Self-Regulation.
10. The system Effects of Higher Mechanization.
11.
Organization and Manning under Full Mechanization. Part 2: Comparative
Studies and Field Experiments. Section 4: Comparative Studies of Performance
and Control.
12. Evaluation of System Functioning.
13. Face Team Organization
and Maintaining Production.
14. Work Load Stress and Cycle Regulation.
Section 5: The Creativeness of Composite Work Groups.
15. Origin and
formation of Two Composite Teams.
16. Contrasting Patterns of Initial
Deployment.
17. The Appearance of Independent Developments.
18. Convergence
Through Mutual Learning. Section 6: The Interaction of Management, Trade
Union Lodge, and Working Group in a New Situation.
19. Initial Failure.
20. A
Second Attempt Gets Into Difficulties.
21. Crisis and Resolution.
22.
Underlying Forces and Group Defences An Analytical Commentary. Section 7:
Change Processes.
23. Organizational and Technological Change.
24. Change
Within Conventional Longwall Technology.
25. Changing from Conventional to
Composite Working: The Process.
26. Changing from Conventional to Composite
Working: The Results. Section 8: Preparing For Higher Mechanization.
27. The
Need for a Machine-Centred Work Culture.
28. Mechanization in a Manual
Context.
29. The Selection and Training of Face Teams.
30. The Development of
Adaptive Work Organization. Summary and Conclusions. Appendices. Bibliography.
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