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Business Ethics 2009 Update: Ethical Decision Making and Cases 7th ed. [Paperback / softback]

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  • Format: Paperback / softback, 514 pages, height x width x depth: 232x186x20 mm, weight: 839 g, Figures; Tables, color; Illustrations, color
  • Pub. Date: 27-Apr-2009
  • Publisher: South Western Educational Publishing
  • ISBN-10: 1439042810
  • ISBN-13: 9781439042816
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  • Price: 112,59 €*
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Business Ethics 2009 Update: Ethical Decision Making and Cases 7th ed.Larger Image
  • Format: Paperback / softback, 514 pages, height x width x depth: 232x186x20 mm, weight: 839 g, Figures; Tables, color; Illustrations, color
  • Pub. Date: 27-Apr-2009
  • Publisher: South Western Educational Publishing
  • ISBN-10: 1439042810
  • ISBN-13: 9781439042816
Other books in subject:
Permanent link: https://www.kriso.lt/db/9781439042816.html
Delve immediately into the heart of ethics in business today with the latest, practical, applied coverage found in Ferrell/Fraedrich/Ferrell's BUSINESS ETHICS 2009 UPDATE. In the midst of the most recent business developments and financial crises, this book's accessible, up-to-date approach provides unmatched insights into the complex environment in which contemporary managers make ethical decisions. The book's solid managerial framework highlights the latest developments in ethics and how they relate to overall concepts, processes, and best practices. Readers clearly see the critical role that ethics can play in strategic business decisions. Captivating new cases and engaging examples help readers prepare for ethical dilemmas they will actually face in today's business world.

Examine concepts at the heart of business ethics today with the latest, practical, applied coverage in BUSINESS ETHICS 2009 UPDATE. In the midst of the most recent business developments and financial crises, this book provides unmatched insights into the complex environment in which contemporary managers make ethical decisions. The book's solid managerial framework highlights the latest developments in ethics and how they relate to overall concepts, processes, and best practices. Captivating new cases and engaging examples help you clearly see the critical role that ethics can play in today's strategic business decisions.
Introduction i
Preface xxxi
PART ONE AN OVERVIEW OF BUSINESS ETHICS
1(54)
The Importance of Business Ethics
2(26)
Chapter Objectives
2(1)
Chapter Outline
2(1)
An Ethical Dilemma
3(3)
Business Ethics Defined
6(1)
Why Study Business Ethics?
7(3)
A Crisis in Business Ethics
7(2)
The Reasons for Studying Business Ethics
9(1)
The Development of Business Ethics
10(6)
Before 1960: Ethics in Business
11(1)
The 1960s: The Rise of Social Issues in Business
12(1)
The 1970s: Business Ethics as an Emerging Field
12(1)
The 1980s: Consolidation
13(1)
The 1990s: Institutionalization of Business Ethics
14(1)
The Twenty-First Century: A New Focus on Business Ethics
14(2)
Developing an Organizational and Global Ethical Culture
16(1)
The Benefits of Business Ethics
17(5)
Ethics Contributes to Employee Commitment
18(1)
Ethics Contributes to Investor Loyalty
19(1)
Ethics Contributes to Customer Satisfaction
20(1)
Ethics Contributes to Profits
21(1)
Our Framework for Studying Business Ethics
22(6)
Summary
24(2)
Important Terms for Review
26(1)
Resolving Ethical Business Challenges
26(1)
Check Your EQ
27(1)
Stakeholder Relationships, Social Responsibility, and Corporate Governance
28(27)
Chapter Objectives
28(1)
Chapter Outline
28(1)
An Ethical Dilemma
29(1)
Stakeholders Define Ethical Issues in Business
30(6)
Identifying Stakeholders
32(2)
A Stakeholder Orientation
34(2)
Social Responsibility and the Importance of a Stakeholder Orientation
36(2)
Relationship between Social Responsibility and Profitability
37(1)
Social Responsibility and Ethics
38(2)
Corporate Governance Provides Formalized Responsibility to Stakeholders
40(7)
Views of Corporate Governance
42(2)
The Role of Boards of Directors
44(3)
Implementing a Stakeholder Perspective
47(3)
Step 1: Assessing the Corporate Culture
48(1)
Step 2: Identifying Stakeholder Groups
48(1)
Step 3: Identifying Stakeholder Issues
48(1)
Step 4: Assessing Organizational Commitment to Social Responsibility
49(1)
Step 5: Identifying Resources and Determining Urgency
49(1)
Step 6: Gaining Stakeholder Feedback
49(1)
Summary
50(1)
Important Terms for Review
51(1)
Resolving Ethical Business Challenges
52(1)
Check Your EQ
53(2)
PART TWO ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS
55(64)
Emerging Business Ethics Issues
56(32)
Chapter Objectives
56(1)
Chapter Outline
56(1)
An Ethical Dilemma
57(3)
Recognizing an Ethical Issue
60(3)
Honesty
60(2)
Fairness
62(1)
Integrity
63(1)
Ethical Issues and Dilemmas in Business
63(19)
Abusive or Intimidating Behavior
64(2)
Lying
66(1)
Conflicts of Interest
67(1)
Bribery
68(1)
Corporate Intelligence
68(2)
Discrimination
70(2)
Sexual Harassment
72(2)
Environmental Issues
74(1)
Fraud
75(3)
Consumer Fraud
78(1)
Insider Trading
78(1)
Intellectual-Property Rights
79(1)
Privacy Issues
79(3)
The Challenge of Determining an Ethical Issue in Business
82(1)
Summary
83(2)
Important Terms for Review
85(1)
Resolving Ethical Business Challenges
85(2)
Check Your EQ
87(1)
The Institutionalization of Business Ethics
88(31)
Chapter Objectives
88(1)
Chapter Outline
88(1)
An Ethical Dilemma
89(1)
Managing Ethical Risk through Mandated and Voluntary Programs
90(3)
Mandated Requirements for Legal Compliance
93(9)
Laws Regulating Competition
94(2)
Laws Protecting Consumers
96(2)
Laws Promoting Equity and Safety
98(2)
Laws Protecting the Environment
100(2)
The Sarbanes-Oxley Act
102(5)
Public Company Accounting Oversight Board
104(1)
Conflicts of Interest: Auditor and Analyst Independence
105(1)
Enhanced Financial Disclosures
105(1)
Whistle-Blower Protection
105(1)
Corporate and Criminal Fraud Accountability
106(1)
Cost of Compliance
106(1)
Laws That Encourage Ethical Conduct
107(1)
Federal Sentencing Guidelines for Organizations
108(3)
Highly Appropriate Core Practices
111(3)
Philanthropic Contributions
112(1)
Strategic Philanthropy
113(1)
Summary
114(2)
Important Terms for Review
116(1)
Resolving Ethical Business Challenges
116(2)
Check Your EQ
118(1)
PART THREE THE DECISION-MAKING PROCESS
119(84)
Ethical Decision Making and Ethical Leadership
120(24)
Chapter Objectives
120(1)
Chapter Outline
120(1)
An Ethical Dilemma
121(1)
A Framework for Ethical Decision Making in Business
122(9)
Ethical-Issue Intensity
122(2)
Individual Factors
124(2)
Organizational Factors
126(1)
Opportunity
127(3)
Business Ethics Evaluations and Intentions
130(1)
Using the Ethical Decision-Making Framework to Improve Ethical Decisions
131(1)
The Role of Leadership in a Corporate Culture
131(1)
Leadership Styles Influence Ethical Decisions
132(3)
Habits of Strong Ethical Leaders
135(5)
Ethical Leaders Have Strong Personal Character
136(1)
Ethical Leaders Have a Passion to Do Right
136(1)
Ethical Leaders Are Proactive
136(1)
Ethical Leaders Consider Stakeholders' Interests
137(1)
Ethical Leaders Are Role Models for the Organization's Values
137(1)
Ethical Leaders Are Transparent and Actively Involved in Organizational Decision Making
138(1)
Ethical Leaders Are Competent Managers Who Take a Holistic View of the Firm's Ethical Culture
139(1)
Summary
140(1)
Important Terms for Review
141(1)
Resolving Ethical Business Challenges
141(2)
Check Your EQ
143(1)
Individual Factors: Moral Philosophies and Values
144(28)
Chapter Objectives
144(1)
Chapter Outline
144(1)
An Ethical Dilemma
145(1)
Moral Philosophy Defined
146(2)
Moral Philosophies
148(12)
Goodness---Instrumental and Intrinsic
148(2)
Teleology
150(3)
Deontology
153(2)
Relativist Perspective
155(1)
Virtue Ethics
156(3)
Justice
159(1)
Applying Moral Philosophy to Ethical Decision Making
160(1)
Cognitive Moral Development
161(3)
White-Collar Crime
164(3)
The Role of Individual Factors in Business Ethics
167(1)
Summary
167(2)
Important Terms for Review
169(1)
Resolving Ethical Business Challenges
170(1)
Check Your EQ
171(1)
Organizational Factors: The Role of Ethical Culture and Relationships
172(31)
Chapter Objectives
172(1)
Chapter Outline
172(1)
An Ethical Dilemma
173(1)
The Role of Corporate Culture in Ethical Decision Making
174(11)
Ethical Framework and Audit for Corporate Culture
177(3)
Ethics as a Component of Corporate Culture
180(2)
Differential Association
182(1)
Whistle-Blowing
183(2)
Leaders Influence Corporate Culture
185(3)
Motivating Ethical Behavior
188(1)
Organizational Structure and Business Ethics
189(3)
Group Dimensions of Corporate Structure and Culture
192(4)
Types of Groups
192(3)
Group Norms
195(1)
Variation in Employee Conduct
196(2)
Can People Control Their Own Actions within a Corporate Culture?
198(2)
Summary
200(1)
Important Terms for Review
201(1)
Resolving Ethical Business Challenges
201(1)
Check Your EQ
202(1)
PART FOUR IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
203(88)
Developing an Effective Ethics Program
204(26)
Chapter Objectives
204(1)
Chapter Outline
204(1)
An Ethical Dilemma
205(2)
The Responsibility of the Corporation as a Moral Agent
207(1)
The Need for Organizational Ethics Programs
208(3)
An Effective Ethics Program
211(3)
An Ethics Program Can Help Avoid Legal Problems
212(2)
Values versus Compliance Programs
214(1)
Codes of Conduct
214(3)
Honda Engineering
216(1)
Ethics Officers
217(1)
Ethics Training and Communication
218(3)
Systems to Monitor and Enforce Ethical Standards
221(5)
Continuous Improvement of the Ethics Program
224(1)
Common Mistakes in Designing and Implementing an Ethics Program
225(1)
Summary
226(1)
Important Terms for Review
227(1)
Resolving Ethical Business Challenges
228(1)
Check Your EQ
229(1)
Implementing and Auditing Ethics Programs
230(30)
Chapter Objectives
230(1)
Chapter Outline
230(1)
An Ethical Dilemma
231(2)
The Ethics Audit
233(1)
Benefits of Ethics Auditing
234(9)
Ethical Crisis Management and Recovery
237(1)
Challenges of Measuring Nonfinancial Performance
238(3)
Risks and Requirements in Ethics Auditing
241(2)
The Auditing Process
243(10)
Secure Commitment of Top Managers and Board of Directors
244(1)
Establish a Committee to Oversee the Ethics Audit
245(1)
Define the Scope of the Audit Process
245(1)
Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities
245(2)
Collect and Analyze Relevant Information
247(4)
Verify the Results
251(1)
Report the Findings
252(1)
The Strategic Importance of Ethics Auditing
253(2)
Summary
255(2)
Important Terms for Review
257(1)
Resolving Ethical Business Challenges
257(2)
Check Your EQ
259(1)
Business Ethics in a Global Economy
260(31)
Chapter Objectives
260(1)
Chapter Outline
260(1)
An Ethical Dilemma
261(2)
Ethical Perceptions and International Business
263(6)
Culture as a Factor in Business
264(3)
Adapting Ethical Systems to a Global Framework
267(2)
Global Values
269(2)
The Multinational Corporation
271(5)
Sexual and Racial Discrimination
276(1)
Human Rights
277(1)
Price Discrimination
278(1)
Bribery
279(3)
Harmful Products
282(1)
Pollution and the Natural Environment
283(1)
Telecommunications Issues
284(2)
Intellectual-Property Protection
286(1)
World Trade Organization
287(1)
Summary
287(2)
Important Terms for Review
289(1)
Resolving Ethical Business Challenges
289(1)
Check Your EQ
290(1)
PART FIVE CASES
291(176)
Wal-Mart: The Challenge of Managing Relationships with Stakeholders
292(16)
The Coca-Cola Company Struggles with Ethical Crises
308(10)
The Fall of Enron: A Stakeholder Failure
318(15)
Tyco International: Leadership Crisis
333(10)
The American Red Cross
343(11)
Mattel Responds to Ethical Challenges
354(9)
Arthur Andersen: Questionable Accounting Practices
363(10)
Sunbeam Corporation: ``Chainsaw Al'' and Greed
373(11)
Countrywide Financial: The Subprime Meltdown
384(11)
Banking Industry Meltdown: The Ethical and Financial Risks of Derivatives
395(10)
The Fraud of the Century: The Case of Bernard Madoff
405(8)
Nike: From Sweatshops to Leadership in Employment Practices
413(6)
The Healthcare Company: Learning from Past Mistakes?
419(7)
PETCO Develops Successful Stakeholder Relationships
426(9)
Coping with Financial and Ethical Risks at American International Group (AIG)
435(10)
Starbucks' Mission: Responsibility and Growth
445(7)
Home Depot Implements Stakeholder Orientation
452(7)
New Belgium Brewing: Ethical and Environmental Responsibility
459(8)
Appendix Foundational Concepts in Understanding the Ethical Dimensions of the Financial Meltdown 467(14)
Notes 481(20)
Index 501