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El. knyga: Absolute Essentials of Operations Management

(Aston University, UK)

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This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool.

Comprising the management of creating goods and delivering services to customers, operations management plays an essential role in the success of any organization. This book discusses the main areas of operations management, such as the design of the operations system, including product, process and job design. It also covers the management of operations, including lean operations and supply chain management.

Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying operations management as part of business and management degrees.

Preface vii
1 Introduction
1(6)
2 Operations strategy
7(6)
3 Process types
13(7)
4 Process layout types
20(5)
5 Facility design: supply, capacity and location
25(6)
6 Process technology
31(6)
7 Product and service design
37(6)
8 Process design
43(5)
9 Job design
48(4)
10 Operations planning and control
52(5)
11 Capacity management
57(10)
12 Inventory management
67(4)
13 Lean operations
71(6)
14 Enterprise resource planning
77(7)
15 Supply chain management
84(9)
16 Project management
93(5)
17 Quality
98(9)
18 Performance measurement and improvement
107(7)
Index 114
Andrew Greasley lectures in operations management and simulation modelling at Aston Business School, Birmingham, UK. He is a renowned textbook author that has taught at numerous institutions across the UK, Europe and Africa.