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ix | |
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xi | |
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xiii | |
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xv | |
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List of financial decision-making and control in action cases |
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xvii | |
Preface |
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xix | |
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1 Introduction: hospitality decision-makers' use of accounting |
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1 | (17) |
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1 | (1) |
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2 Key characteristics of the hospitality industry |
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2 | (4) |
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3 Accounting and business management |
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6 | (3) |
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4 Accounting and hospitality decision-makers |
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9 | (2) |
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5 Uniform system of accounts |
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11 | (2) |
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13 | (2) |
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15 | (3) |
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2 Analysing transactions and preparing year-end financial statements |
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18 | (15) |
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18 | (1) |
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2 The balance sheet and income statement |
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19 | (3) |
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3 Classifying transactions according to assets, liabilities and owners' equity |
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22 | (4) |
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4 The importance of understanding financial accounting basics |
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26 | (1) |
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27 | (6) |
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3 Double-entry accounting |
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33 | (15) |
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33 | (1) |
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2 Double-entry accounting: some background concepts |
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33 | (3) |
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3 Double-entry accounting: a worked example |
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36 | (6) |
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42 | (1) |
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43 | (5) |
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4 Adjusting and closing entries |
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48 | (22) |
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48 | (1) |
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2 Why do we need closing entries? |
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49 | (1) |
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3 Why do we need adjusting entries? |
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49 | (1) |
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4 Worked examples highlighting types of adjusting entry |
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50 | (11) |
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61 | (9) |
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5 Financial statement analysis |
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70 | (25) |
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70 | (3) |
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73 | (6) |
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79 | (2) |
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4 Ratios using operational measures |
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81 | (4) |
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85 | (10) |
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95 | (31) |
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95 | (2) |
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2 Internal control principles |
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97 | (6) |
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3 Internal control procedures and specific hotel activities |
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103 | (5) |
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4 Bank reconciliation: an important internal control procedure |
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108 | (7) |
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5 Accounting for petty cash |
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115 | (2) |
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6 Summary and concluding comments |
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117 | (9) |
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126 | (22) |
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126 | (1) |
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2 Management's need for cost information |
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127 | (1) |
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3 Major cost classification schemes |
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128 | (11) |
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4 Qualitative and behavioural factors in management decisions |
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139 | (1) |
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139 | (9) |
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8 Cost-volume-profit analysis |
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148 | (17) |
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148 | (1) |
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149 | (2) |
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151 | (7) |
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4 The assumptions of cost-volume-profit analysis |
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158 | (1) |
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158 | (7) |
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9 Budgeting and responsibility accounting |
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165 | (29) |
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165 | (1) |
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2 Responsibility accounting |
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166 | (2) |
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3 Issues of cost, revenue, profit and investment centre design |
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168 | (7) |
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175 | (2) |
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5 Behavioural aspects of budgeting |
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177 | (4) |
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6 Technical aspects of budget preparation |
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181 | (4) |
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185 | (9) |
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10 Flexible budgeting and variance analysis |
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194 | (19) |
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194 | (1) |
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195 | (2) |
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197 | (6) |
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203 | (1) |
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204 | (9) |
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11 Performance measurement |
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213 | (21) |
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213 | (1) |
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2 Shortcomings of conventional financial performance measures |
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214 | (2) |
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3 Key issues in performance measurement system design |
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216 | (7) |
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223 | (7) |
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230 | (4) |
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12 Cost information and pricing |
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234 | (20) |
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234 | (2) |
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2 Factors affecting pricing |
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236 | (2) |
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3 Traditionally applied pricing methods |
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238 | (10) |
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248 | (6) |
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13 Working capital management |
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254 | (23) |
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254 | (1) |
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255 | (7) |
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3 Accounts receivable management |
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262 | (3) |
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265 | (1) |
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5 Accounts payable management |
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266 | (2) |
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6 Working capital management |
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268 | (2) |
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270 | (7) |
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14 Investment decision-making |
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277 | (18) |
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277 | (1) |
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2 Accounting rate of return |
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278 | (1) |
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279 | (1) |
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280 | (5) |
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5 Internal rate of return |
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285 | (1) |
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6 Integrating the four investment appraisal techniques |
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286 | (2) |
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288 | (7) |
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15 Other managerial finance issues |
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295 | (28) |
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295 | (1) |
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2 What should be the overriding business objective in financial management? |
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296 | (4) |
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300 | (6) |
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4 Trading shares in publicly listed companies |
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306 | (1) |
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306 | (2) |
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308 | (4) |
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7 Operating and financial leverage |
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312 | (6) |
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318 | (5) |
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323 | (27) |
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323 | (2) |
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2 Business characteristics conducive to revenue management application |
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325 | (2) |
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327 | (3) |
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4 Gauging a hotel's need for revenue management |
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330 | (4) |
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5 Revenue management system requirements |
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334 | (3) |
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6 Using rate categories and demand forecasts |
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337 | (1) |
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7 Length-of-stay controls |
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338 | (2) |
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8 Managing group bookings |
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340 | (2) |
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9 Revenue management implementation issues |
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342 | (1) |
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10 Words of caution in applying the revenue management philosophy |
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343 | (1) |
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344 | (6) |
Solutions to the first three problems of each chapter |
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350 | (25) |
Index |
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375 | |