| Acknowledgments |
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iii | |
| Preface |
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ix | |
| Chapter 1: Recognizing the Warning Signs |
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1 | (10) |
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4 | (1) |
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5 | (1) |
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Job Productivity and Performance |
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6 | (2) |
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8 | (3) |
| Chapter 2: The Costs and Impact of Domestic |
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Violence on a Business Organization |
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11 | (2) |
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The Prevalence of Domestic Violence |
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13 | (2) |
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Impact on Work Performance |
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15 | (2) |
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Impact on Health Care Costs |
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17 | (1) |
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Continuing Abuse in the Workplace |
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18 | (1) |
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19 | (6) |
| Chapter 3: The Dynamics of Domestic Violence |
|
25 | (12) |
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Why doesn't she just leave? |
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26 | (2) |
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28 | (2) |
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Domestic Violence and Self-Esteem |
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30 | (7) |
| Chapter 4: What If the Batterer Is Your Employee? |
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37 | (22) |
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38 | (1) |
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38 | (1) |
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39 | (3) |
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When the Victim and the Abuser Are Co-Workers |
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42 | (3) |
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Handling Co-Worker Situations |
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45 | (1) |
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46 | (2) |
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48 | (2) |
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Managing an Abusive Employee |
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50 | (5) |
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Workplace Violence Indicators |
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55 | (4) |
| Chapter 5: Legal Issues |
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59 | (20) |
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59 | (6) |
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Victim Rights and Employment Law |
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65 | (6) |
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Compensation for Injuries |
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71 | (6) |
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77 | (2) |
| Chapter 6: Communicating with the Employee-Victim |
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79 | (10) |
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Why People Don't Get Involved |
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80 | (2) |
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82 | (2) |
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84 | (2) |
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86 | (3) |
| Chapter 7: Management Support |
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89 | (14) |
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90 | (1) |
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91 | (4) |
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95 | (2) |
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97 | (3) |
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100 | (3) |
| Chapter 8: Security Issues |
|
103 | (32) |
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Preliminary Note on Workplace Violence |
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105 | (1) |
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Assess Your Vulnerabilities |
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106 | (3) |
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Roles and Responsibilities |
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109 | (2) |
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111 | (7) |
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Stopping the Harassment and Collecting Evidence |
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118 | (2) |
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Developing a Security Plan |
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120 | (2) |
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122 | (4) |
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126 | (1) |
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127 | (1) |
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128 | (3) |
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131 | (1) |
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Documenting Security Measures and Incidents |
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131 | (4) |
| Chapter 9: Policy Development |
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135 | (10) |
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136 | (1) |
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136 | (1) |
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Employee Endorsement and Support |
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137 | (1) |
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Stand-Alone Policy, or a Component of a Broader Policy? |
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137 | (2) |
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139 | (4) |
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143 | (1) |
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143 | (2) |
| Chapter 10: Training |
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145 | (20) |
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The Importance of Training |
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146 | (1) |
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Who should undergo training? |
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147 | (5) |
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Training the Crisis Management Team |
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152 | (2) |
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154 | (1) |
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Partnering for Training Delivery |
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155 | (2) |
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157 | (4) |
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161 | (4) |
| Chapter 11: Making a Difference |
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165 | (12) |
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The Benefits to Developing a Program |
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167 | (3) |
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170 | (3) |
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Working with Other Organizations |
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173 | (4) |
| Appendix |
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177 | (20) |
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Discussion Points: Myths About Domestic Violence |
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177 | (6) |
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183 | (2) |
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Security Measures: Checklist |
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185 | (2) |
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187 | (2) |
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189 | (8) |
| References |
|
197 | (2) |
| About the Author |
|
199 | |
