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Advertising and Promotion: An Integrated Marketing Communications Perspective 10th edition [Kietas viršelis]

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  • Formatas: Hardback, 1760 pages, aukštis x plotis x storis: 277x221x46 mm, weight: 1785 g, 96 Illustrations
  • Išleidimo metai: 16-Oct-2014
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0078028973
  • ISBN-13: 9780078028977
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 1760 pages, aukštis x plotis x storis: 277x221x46 mm, weight: 1785 g, 96 Illustrations
  • Išleidimo metai: 16-Oct-2014
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0078028973
  • ISBN-13: 9780078028977
Kitos knygos pagal šią temą:
While advertising is its primary focus, it is more than just an introductory advertising text because there is more to most organizations promotional programs than just advertising. This book introduces students to the fast-changing field of advertising and promotion. In this 10th edition, Belch/Belch introduces students to the fast-changing field of advertising and promotion. While advertising is its primary focus, it is more than just an introductory advertising text because there is more to most organisations' promotional programs than just advertising. The changes happening in the world of advertising are leading marketers and their agencies to approach advertising and promotion from an integrated marketing communications (IMC) perspective, which calls for a “big picture” approach to planning marketing and promotion programs and coordinating the various communication functions. To understand the role of advertising and promotion in today's business world, one must recognise how a firm can use all the promotional tools to communicate with its customers. This 10th edition, with its integrated marketing communications perspective (the theme of the text), catapults the reader into the business practices of the 21st century.
Part One Introduction to Integrated Marketing Communications
1 An Introduction To Integrated Marketing Communications
3(38)
The Growth of Advertising and Promotion
6(1)
The Role of Marketing
7(1)
The Marketing Mix
8(1)
Integrated Marketing Communications
8(8)
The Evolution of IMC
8(2)
A Contemporary Perspective of IMC
10(1)
Reasons for the Growing Importance of IMC
11(2)
The Role of IMC in Branding
13(3)
The Promotional Mix: The Tools for IMC
16(11)
Advertising
17(4)
Direct Marketing
21(1)
Digital/Internet Marketing
22(1)
Sales Promotion
23(2)
Publicity/Public Relations
25(2)
Personal Selling
27(1)
IMC Involves Audience Contacts
27(2)
The IMC Planning Process
29(7)
Review of the Marketing Plan
30(1)
Promotional Program Situation Analysis
30(5)
Analysis of the Communication Process
35(1)
Budget Determination
35(1)
Developing the Integrated Marketing Communications Program
35(1)
Monitoring, Evaluation, and Control
36(1)
Perspective and Organization of this Text
36(5)
2 The Role Of IMC In The Marketing Process
41(26)
Marketing Strategy and Analysis
43(3)
Opportunity Analysis
44(1)
Competitive Analysis
44(2)
Target Market Selection
46(1)
The Target Marketing Process
46(10)
Identifying Markets
46(1)
Market Segmentation
47(6)
Selecting a Target Market
53(2)
Market Positioning
55(1)
Developing a Positioning Strategy
56(4)
Developing the Marketing Planning Program
60(3)
Product Decisions
60(1)
Price Decisions
61(1)
Distribution Channel Decisions
62(1)
Developing Promotional Strategies: Push or Pull?
63(1)
The Role of Advertising and Promotion
63(4)
Part Two Integrated Marketing Communications Program Situation Analysis
3 Organizing For Advertising And Promotion: The Role Of Ad Agencies And Other Marketing Communication Organizations
67(42)
Participants in the Integrated Marketing Communications Process: An Overview
69(1)
Organizing for Advertising and Promotion in the Firm: The Client's Role
70(9)
The Centralized System
71(2)
The Decentralized System
73(2)
In-House Agencies
75(4)
Advertising Agencies
79(9)
The Ad Agency's Role
81(1)
Types of Ad Agencies
82(4)
Other Types of Agencies and Services
86(2)
Agency Compensation
88(4)
Commissions from Media
88(1)
Fee, Cost, and Incentive-Based Systems
89(2)
Percentage Charges
91(1)
The Future of Agency Compensation
91(1)
Evaluating Agencies
92(7)
Gaining and Losing Clients
94(5)
Specialized Services
99(3)
Direct-Marketing Agencies
99(1)
Sales Promotion Agencies
100(1)
Public Relations Firms
100(1)
Digital/Interactive Agencies
101(1)
Collateral Services
102(1)
Integrated Marketing Communications Services
102(7)
Pros and Cons of Integrated Services
103(1)
Responsibility for IMC: Agency versus Client
104(5)
4 Perspectives On Consumer Behavior
109(32)
An Overview of Consumer Behavior
110(1)
The Consumer Decision-Making Process
111(16)
Problem Recognition
111(2)
Examining Consumer Motivations
113(4)
Information Search
117(1)
Perception
117(2)
Alternative Evaluation
119(3)
Attitudes
122(1)
Integration Processes and Decision Rules
123(1)
Purchase Decision
124(1)
Postpurchase Evaluation
125(1)
Variations in Consumer Decision Making
126(1)
The Consumer Learning Process
127(4)
Behavioral Learning Theory
127(4)
Cognitive Learning Theory
131(1)
Environmental Influences on Consumer Behavior
131(5)
Culture
132(1)
Subcultures
132(2)
Reference Groups
134(1)
Situational Determinants
135(1)
Alternative Approaches to Consumer Behavior
136(5)
New Methodologies
137(1)
New Insights
137(4)
Part Three Analyzing the Communication Process
5 The Communication Process
141(40)
The Nature of Communication
143(2)
A Basic Model of Communication
145(11)
Source Encoding
145(2)
Message
147(1)
Channel
147(6)
Receiver/Decoding
153(2)
Noise
155(1)
Response/Feedback
156(1)
Analyzing the Receiver
156(2)
Identifying the Target Audience
157(1)
The Response Process
158(10)
Traditional Response Hierarchy Models
158(4)
Alternative Response Hierarchies
162(3)
Implications of the Alternative Response Models
165(1)
The Social Consumer Decision Journey
166(2)
Cognitive Processing of Communications
168(7)
The Cognitive Response Approach
169(3)
The Elaboration Likelihood Model
172(3)
Summarizing the Response Process and the Effects of Advertising
175(6)
6 Source, Message, And Channel Factors
181(38)
Promotional Planning through the Persuasion Matrix
182(2)
Source Factors
184(13)
Source Credibility
185(4)
Source Attractiveness
189(8)
Choosing a Celebrity Endorser
197(3)
Source Power
199(1)
Message Factors
200(11)
Message Structure
200(4)
Message Appeals
204(7)
Channel Factors
211(8)
Personal versus Nonpersonal Channels
211(2)
Effects of Alternative Mass Media
213(1)
Effects of Context and Environment
214(1)
Clutter
215(4)
Part Four Objectives and Budgeting for Integrated Marketing Communications Programs
7 Establishing Objectives And Budgeting For The Promotional Program
219(44)
The Value of Objectives
221(2)
Communications
221(1)
Planning and Decision Making
222(1)
Measurement and Evaluation of Results
222(1)
Determining Integrated Marketing Communications Objectives
223(1)
Marketing versus Communications Objectives
223(1)
Sales versus Communications Objectives
224(6)
Sales-Oriented Objectives
224(3)
Communications Objectives
227(3)
DAGMAR: An Approach to Setting Objectives
230(2)
Characteristics of Objectives
230(1)
Assessment of DAGMAR
231(1)
Problems in Setting Objectives
232(3)
Improving Promotional Planners' Use of Objectives
233(1)
Setting Objectives for the IMC Program
233(2)
Establishing and Allocating the Promotional Budget
235(28)
Establishing the Budget
236(7)
Budgeting Approaches
243(12)
Allocating the Budget
255(8)
Part Five Developing the Integrated Marketing Communications Program
8 Creative Strategy: Planning And Development
263(36)
The Importance of Creativity in Advertising
265(3)
Advertising Creativity
268(3)
What Is Creativity?
268(1)
Different Perspectives on Advertising Creativity
268(1)
Determinants of Creativity
269(2)
Planning Creative Strategy
271(5)
The Creative Challenge
271(1)
Taking Creative Risks
271(3)
The Perpetual Debate: Creative versus Hard-Sell Advertising
274(1)
Creative Personnel
274(2)
The Creative Process
276(6)
Account Planning
276(1)
Inputs to the Creative Process: Preparation, Incubation, Illumination
277(4)
Inputs to the Creative Process: Verification, Revision
281(1)
Creative Strategy Development
282(17)
Advertising Campaigns
282(2)
Creative Brief
284(4)
The Search for the Major Selling Idea
288(1)
Developing the Major Selling Idea
289(5)
Contemporary Approaches to the Big Idea
294(5)
9 Creative Strategy: Implementation And Evaluation
299(38)
Appeals and Execution Styles
301(19)
Advertising Appeals
301(8)
Advertising Execution
309(11)
Creative Tactics
320(9)
Creative Tactics for Print Advertising
320(3)
Creative Tactics for Television
323(6)
Client Evaluation and Approval of Creative Work
329(8)
Guidelines for Evaluating Creative Output
332(5)
10 Media Planning And Strategy
337(36)
An Overview of Media Planning
338(5)
Some Basic Terms and Concepts
339(2)
The Media Plan
341(1)
Problems in Media Planning
341(2)
Developing the Media Plan
343(1)
Market Analysis and Target Market Identification
344(7)
To Whom Will We Advertise?
344(3)
What Internal and External Factors Are Operating?
347(1)
Where to Promote?
347(4)
Establishing Media Objectives
351(1)
Developing and Implementing Media Strategies
352(14)
The Media Mix
352(1)
Target Market Coverage
352(2)
Geographic Coverage
354(1)
Scheduling
354(1)
Reach versus Frequency
355(7)
Creative Aspects and Mood
362(1)
Flexibility
362(1)
Budget Considerations
363(3)
Evaluation and Follow-Up
366(1)
Characteristics of Media
366(7)
Appendix A ASICS America Summary Flowchart
370(3)
11 Evaluation Of Media: Television And Radio
373(42)
Television
375(8)
Advantages of Television
375(3)
Limitations of Television
378(5)
Buying Television Time
383(19)
Network versus Spot
383(6)
Methods of Buying Time
389(1)
Selecting Time Periods and Programs
390(1)
Cable Television
391(5)
Measuring the TV Audience
396(6)
Radio
402(13)
Advantages of Radio
402(4)
Limitations of Radio
406(2)
Buying Radio Time
408(1)
Time Classifications
409(1)
Audience Information
409(6)
12 Evaluation Of Media: Magazines And Newspapers
415(38)
The Role of Magazines and Newspapers
417(1)
Magazines
417(19)
Classifications of Magazines
418(3)
Advantages of Magazines
421(7)
Disadvantages of Magazines
428(2)
Magazine Circulation and Readership
430(2)
Audience Information and Research for Magazines
432(1)
Purchasing Magazine Advertising Space
433(1)
The Future for Magazines
434(2)
Newspapers
436(17)
Types of Newspapers
436(3)
Types of Newspaper Advertising
439(1)
Advantages of Newspapers
440(2)
Limitations of Newspapers
442(2)
The Newspaper Audience
444(1)
Purchasing Newspaper Space
445(1)
Newspaper Rates
446(1)
The Future for Newspapers
447(2)
Online Delivery and Multiple Platforms
449(4)
13 Support Media
453(26)
The Scope of the Support Media Industry
454(1)
Traditional Support Media
455(9)
Outdoor Advertising
456(1)
Alternative Out-of-Home Media
457(2)
In-Store Media
459(1)
Miscellaneous Outdoor Media
459(1)
Transit Advertising
460(3)
Measurement in Out-of-Home Media
463(1)
Promotional Products Marketing
464(3)
Advantages and Disadvantages of Promotional Products Marketing
464(2)
Measurement in Promotional Products Marketing
466(1)
Yellow Pages Advertising
466(1)
Other Traditional Support Media
467(1)
Advertising in Movie Theaters
467(1)
Nontraditional Support Media
468(11)
Branded Entertainment
468(5)
Guerrilla Marketing
473(1)
Miscellaneous Other Media
474(5)
14 Direct Marketing
479(18)
Direct Marketing
480(11)
Defining Direct Marketing
480(2)
The Growth of Direct Marketing
482(1)
The Role of Direct Marketing in the IMC Program
483(1)
Direct-Marketing Objectives
484(1)
Direct-Marketing Strategies and Media
485(6)
Direct Selling
491(1)
Evaluating the Effectiveness of Direct Marketing
492(5)
Advantages and Disadvantages of Direct Marketing
492(5)
15 The Internet: Digital And Social Media
497(30)
The Growth of the Internet
499(3)
Why the Rapid Adoption of the Internet?
499(1)
Web Objectives
499(2)
E-Commerce
501(1)
The Internet and Integrated Marketing Communications
502(18)
Advertising on the Internet---Web 1.0
502(4)
IMC Using Social and Other Media---Web. 2.0
506(12)
Sales Promotion on the Internet
518(1)
Personal Selling on the Internet
518(1)
Public Relations on the Internet
519(1)
Direct Marketing on the Internet
519(1)
Mobile
520(1)
Internet Metrics
520(3)
Audience Measures and Measures of Effectiveness
520(3)
Advantages and Disadvantages of the Internet, Digital and Social Media
523(4)
16 Sales Promotion
527(50)
The Scope and Role of Sales Promotion
529(1)
The Growth of Sales Promotion
530(8)
Reasons for the Increase in Sales Promotion
531(5)
Concerns about the Increased Role of Sales Promotion
536(1)
Consumer Franchise-Building versus Nonfranchise-Building Promotions
537(1)
Consumer-Oriented Sales Promotion
538(3)
Objectives of Consumer-Oriented Sales Promotion
539(2)
Consumer-Oriented Sales Promotion Techniques
541(22)
Sampling
541(4)
Couponing
545(6)
Premiums
551(3)
Contests and Sweepstakes
554(2)
Refunds and Rebates
556(2)
Bonus Packs
558(1)
Price-Off Deals
559(1)
Loyalty Programs
560(1)
Event Marketing
561(1)
Summary of Consumer-Oriented Promotions and Marketer Objectives
562(1)
Trade-Oriented Sales Promotion
563(7)
Objectives of Trade-Oriented Sales Promotion
563(1)
Types of Trade-Oriented Promotions
564(6)
Coordinating Sales Promotion with Advertising and Other IMC Tools
570(2)
Budget Allocation
570(1)
Coordination of Ad and Promotion Themes
571(1)
Media Support and Timing
571(1)
Sales Promotion Abuse
572(5)
17 Public Relations, Publicity, And Corporate Advertising
577(30)
Public Relations
579(4)
The Traditional Definition of PR
579(1)
The New Role of PR
579(1)
Integrating PR into the Promotional Mix
580(1)
Marketing Public Relations Functions
580(3)
The Process of Public Relations
583(7)
Determining and Evaluating Public Attitudes
583(1)
Establishing a PR Plan
583(1)
Developing and Executing the PR Program
584(4)
Advantages and Disadvantages of PR
588(1)
Measuring the Effectiveness of PR
589(1)
Publicity
590(4)
The Power of Publicity
592(1)
The Control and Dissemination of Publicity
592(1)
Advantages and Disadvantages of Publicity
593(1)
Measuring the Effectiveness of Publicity
594(1)
Corporate Advertising
594(13)
Objectives of Corporate Advertising
595(1)
Types of Corporate Advertising
595(6)
Advantages and Disadvantages of Corporate Advertising
601(3)
Measuring the Effectiveness of Corporate Advertising
604(3)
Part Six Monitoring, Evaluation, and Control
18 Measuring The Effectiveness Of The Promotional Program
607(36)
Arguments for and Against Measuring Effectiveness
608(5)
Reasons to Measure Effectiveness
609(1)
Reasons Not to Measure Effectiveness
609(4)
Conducting Research to Measure Advertising Effectiveness
613(4)
What to Test
613(1)
When to Test
614(2)
Where to Test
616(1)
How to Test
616(1)
The Testing Process
617(17)
Concept Generation and Testing
617(1)
Rough Art, Copy, and Commercial Testing
618(2)
Pretesting of Finished Ads
620(6)
Market Testing of Ads
626(8)
Establishing a Program for Measuring Advertising Effects
634(2)
Problems with Current Research Methods
634(1)
Essentials of Effective Testing
635(1)
Measuring the Effectiveness of Other Program Elements
636(7)
Measuring the Effectiveness of Sales Promotions
636(1)
Measuring the Effectiveness of Nontraditional Media
637(1)
Measuring the Effectiveness of Sponsorships
638(1)
Measuring the Effectiveness of Other IMC Program Elements
639(4)
Part Seven Special Tonics and Perspectives
19 International Advertising And Promotion
643(42)
The Importance of International Markets
645(2)
The Role of International Advertising and Promotion
647(1)
The International Environment
648(10)
The Economic Environment
649(1)
The Demographic Environment
650(1)
The Cultural Environment
651(4)
The Political/Legal Environment
655(3)
Global versus Localized Advertising
658(7)
Advantages of Global Marketing and Advertising
659(1)
Problems with Global Advertising
660(1)
When Is Globalization Appropriate?
661(3)
Global Products, Local Messages
664(1)
Decision Areas in International Advertising
665(10)
Organizing for International Advertising
665(2)
Agency Selection
667(3)
Creative Decisions
670(1)
Media Selection
671(4)
The Roles of Other Promotional-Mix Elements in International Marketing
675(10)
Sales Promotion
675(2)
Public Relations
677(1)
Digital and Social Media
678(7)
20 Regulation Of Advertising And Promotion
685(48)
Self-Regulation
688(12)
Self-Regulation by Advertisers and Agencies
688(1)
Self-Regulation by Trade Associations
688(2)
Self-Regulation by Businesses
690(2)
The Advertising Self-Regulatory Council and the NAD/NARB
692(4)
Self-Regulation by Media
696(3)
Appraising Self-Regulation
699(1)
Federal Regulation of Advertising
700(21)
Advertising and the First Amendment
700(1)
Background on Federal Regulation of Advertising
701(1)
The Federal Trade Commission
701(1)
The Concept of Unfairness
702(1)
Deceptive Advertising
703(5)
The Ftc's Handling of Deceptive Advertising Cases
708(3)
Developments in Federal Regulation by the FTC
711(1)
Additional Federal Regulatory Agencies
712(7)
The Lanham Act
719(2)
State Regulation
721(1)
Regulation of Other Promotional Areas
722(11)
Sales Promotion
722(5)
Marketing on the Internet
727(6)
21 Evaluating The Social, Ethical, And Economic Aspects Of Advertising And Promotion
733(34)
Advertising and Promotion Ethics
735(2)
Social and Ethical Criticisms of Advertising
737(21)
Advertising as Untruthful or Deceptive
737(1)
Advertising as Offensive or in Bad Taste
738(4)
Advertising and Children
742(6)
Social and Cultural Consequences
748(9)
Summarizing Social Effects
757(1)
Economic Effects of Advertising
758(9)
Effects on Consumer Choice
759(1)
Effects on Competition
759(1)
Effects on Product Costs and Prices
760(1)
Summarizing Economic Effects
761(6)
22 Personal Selling (Online)
Glossary of Advertising and Promotion Terms 767(13)
Endnotes 780(31)
Credits and Acknowledgments 811(3)
Name and Company Index 814(13)
Subject Index 827
Professor of Marketing at San Diego State University. He received his B.S. degree in Marketing from Penn State University, his M.B.A. from Drexel University, and his Ph.D. in Consumer Behavior from the University of Pittsburgh. He has published articles on advertising and marketing in a variety of journals and serves on the editorial board of the Journal of Advertising. He also consults for a number of companies in the areas of advertising, marketing strategy, and amrketing research.





Professor and chairman of the Marketing department at San Diego State University. He received a B.S. in Marketing from Penn State University, an M.S. in Marketing from the University of Colorado and a Ph.D. in Marketing from the University of California, Los Angeles. He has published numerous articles in prominent journals