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Annual Editions: Marketing 13/14 36th edition [Minkštas viršelis]

  • Formatas: Paperback / softback, 256 pages, aukštis x plotis x storis: 274x206x10 mm, weight: 370 g
  • Išleidimo metai: 28-Jan-2013
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0073528765
  • ISBN-13: 9780073528762
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 256 pages, aukštis x plotis x storis: 274x206x10 mm, weight: 370 g
  • Išleidimo metai: 28-Jan-2013
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0073528765
  • ISBN-13: 9780073528762
Kitos knygos pagal šią temą:
The Annual Editions series is designed to provide convenient, inexpensive access to a wide range of current articles from some of the most respected magazines, newspapers, and journals published today. Annual Editions are updated on a regular basis through a continuous monitoring of over 300 periodical sources. The articles selected are authored by prominent scholars, researchers, and commentators writing for a general audience. Annual Editions volumes have a number of organizational features designed to make them especially valuable for classroom use: a general introduction; an annotated table of contents; a topic guide; an annotated listing of supporting World Wide Web sites; Learning Outcomes and a brief overview at the beginning of each unit; and a Critical Thinking section at the end of each article. Each volume also offers an online Instructor's Resource Guide with testing materials. Using Annual Editions in the Classroom is a general guide that provides a number of interesting and functional ideas for using Annual Editions readers in the classroom. Visit www.mhhe.com/annualeditions for more details.
Preface iv
Series v
Correlation Guide xi
Topic Guide xii
Internet References xiv
UNIT 1 Marketing in the 2000s and Beyond
Unit Overview
xvi
Part A Changing Perspectives
1 Marketing in 2012: The End of the Middle?
2(3)
Christine Birkner
2 Hot Stuff: Make These Top Trends Part of Your Marketing Mix
5(3)
Gwen Moran
3 Evolve
8(2)
Chris Penttila
4 The Unmarketables
10(5)
Piet Levy
John N. Frank
Allison Enright
5 Six Strategies for Successful Niche Marketing
15(4)
Eric K. Clemons
Paul F. Nunes
Matt Reilly
6 The Branding Sweet Spot
19(6)
Kevin Lane Keller
Frederick E. Webster, Jr.
Part B The Marketing Concept
7 Marketing Myopia (with Retrospective Commentary)
25(11)
Theodore Levitt
8 Putting Customers First: Nine Surefire Ways to Increase Brand Loyalty
36(3)
Kyle LaMalfa
9 Making the Most of Customer Complaints
39(4)
Stefan Michel
David Bowen
Robert Johnston
10 When Service Means Survival
43(4)
Jena McGregor
11 Become the Main Attraction
47(3)
Piet Levy
Part C Services and Social Marketing
12 How to Make Marketing Brilliance
50(5)
Jason Daley
13 Imaginative Service
55(2)
Chip R. Bell
John R. Patterson
14 Walking the Talk
57(4)
Katherine Ling
Part D Marketing Ethics and Social Responsibility
15 Honest Innovation
61(4)
Calvin L. Hodock
16 It's Hard to Be Good
65(5)
Alison Beard
Richard Hornik
UNIT 2 Research, Markets, and Consumer Behavior
Unit Overview
70(2)
Part A Market- Research
17 A Step-by-Step Guide to Smart Business Experiments
72(6)
Eric T. Anderson
Duncan Simester
18 Know What Your Customers Want before They Do
78(5)
Thomas H. Davenport
Leandro Dalle Mule
John Lucker
Part B Markets and Demographics
19 Respect Your Elders
83(2)
Tom Stein
Tim Devaney
20 Marketing to Kids Gets More Savvy with New Technologies
85(2)
Bruce Horovitz
21 It's Cooler than Ever to Between
87(3)
Sharon Jayson
22 Segmenting the Base of the Pyramid
90(5)
V. Kasturi Rangan
Michael Chu
Djordjija Petkoski
Part C Consumer Behavior
23 Can More Information Be a Bad Thing?
95(4)
Robert S. Duboff
24 The Tyranny of Choice: You Choose, The Economist, December 18, 2010
99(4)
25 Tapping the Untapped
103(3)
Diana Derval
UNIT 3 Developing and Implementing Marketing Strategies
Unit Overview
106(3)
26 The CMO and the Future of Marketing
109(5)
George S. Day
Robert Malcolm
Part A Product
27 Innovate or Die
114(5)
Stephen C. Harper
Thomas W. Porter
28 Brand Integrity
119(2)
Tom Peters
Valarie Willis
29 Brand Apathy Calls for New Methods: Turn Customer Preference from "No Brand" to "Some Brand"
121(2)
Don E. Schultz
30 Branding's Big Guns
123(5)
Paula Andruss
31 Playing Well Together
128(2)
Jason Daley
Part B Pricing
32 Competing against Free
130(6)
David J. Bryce
Jeffrey H. Dyer
Nile W. Hatch
33 Ditch the Discounts
136(3)
Rafi Mohammed
Part C Distribution
34 The Devolution of Marketing: Is America's Marketing Model Fighting Hard Enough to Keep Up?
139(3)
Andrew R. Thomas
Timothy J. Wilkinson
35 In Lean Times, Retailers Shop for Survival Strategies
142(4)
Jayne O'Donnell
36 The Rebirth of Retail
146(3)
Jason Ankeny
Part D Promotion
37 Marketing Communication in a Digital Era: Marketers Should Focus Efforts on Emerging Social, Mobile and Local Trends
149(5)
Donna L. Hoffman
Thomas P. Novak
38 Selling Green
154(4)
Matt Villano
39 What's Your Social Media Strategy?
158(3)
H. James Wilson
40 Advertising's New Campaign
161(3)
Jennifer Wang
UNIT 4 Global Marketing
Unit Overview
164(2)
41 Emerging Lessons
166(3)
Madhubalan Viswanathan
Jose Antonio Rosa
Julie A. Ruth
42 KFC's Radical Approach to China: To Succeed, the Fast-Food Giant Had to Throw Out Its United States Business Model
169(5)
David E. Bell
Mary L. Shelman
43 Retail Doesn't Cross Borders
174(6)
Marcel Corstjens
Rajiv Lal
Glossary 180(5)
Test-Your-Knowledge Form 185