A complete guide to the skills needed for a successful career as a people professional.
A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author.
Armstrong's Essential Skills for People Professionals is an essential resource for all current and aspiring HR practitioners. There is complete coverage of the fundamental skills needed including those for interviewing, selection, managing performance and reward, Learning and Development (L&D) and employee engagement. This book also covers techniques for handling people problems, navigating challenging conversations and managing conflict.
In addition, there is also coverage of strategic people management capabilities such as managing equity, diversity and inclusion (EDI), effective data analysis and supporting and communicating organizational change. There is expert content on competencies needed to deal with business issues as an HR professional including how to contribute to the organization's ESG (environmental, social and governance) rating. The final part of the book covers essential personal skills needed for success including problem-solving, decision-making, critical thinking, influencing and negotiation. Comprehensive yet accessible, this book will give you the skills and confidence you need to be an outstanding people professional.
Recenzijos
"Michael Armstrong's HR books represent a gold standard." * Robert Jeffrey, Editor-in-Chief, People Management *
**
Chapter - 01: The role of the people professional; * Section - ONE: FUNDAMENTAL SKILLS **
Chapter - 02: Recruitment and selection; **
Chapter - 03: Identifying requirements and creating job adverts; **
Chapter - 04: Interviewing and job offers; **
Chapter - 05: Onboarding; **
Chapter - 06: Engaging employees; **
Chapter - 07: Managing performance; **
Chapter - 08: Managing reward; **
Chapter - 09: Learning and Development; **
Chapter - 10: Handling people problems; **
Chapter - 11: Dealing with challenging conversations; **
Chapter - 12: Managing conflict; **
Chapter - 13: Managing staff wellbeing; **
Chapter - 14: Dealing with physical and mental health issues; **
Chapter - 15: Employee communication; * Section - TWO: BUSINESS SKILLS **
Chapter - 16: Dealing with business issues from an HR perspective; **
Chapter - 17: Managing equity, diversity and inclusion; **
Chapter - 18: Effective data analysis; **
Chapter - 19: Managing organizational change; **
Chapter - 20: Contributing to ESG rating; **
Chapter - 21: Strategic people management; **
Chapter - 22: Managing others; **
Chapter - 23: Building teams; **
Chapter - 24: Project management; * Section - THREE: PERSONAL SKILLS **
Chapter - 25: Problem-solving; **
Chapter - 26: Decision-making; **
Chapter - 27: Critical thinking; **
Chapter - 28: Influencing; **
Chapter - 29: Negotiation; **
Chapter - 30: Innovation;
Michael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.
