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El. knyga: Art and Craft of Case Writing 3rd edition [Taylor & Francis e-book]

  • Formatas: 336 pages
  • Išleidimo metai: 15-Oct-2011
  • Leidėjas: Routledge
  • ISBN-13: 9781315700267
  • Taylor & Francis e-book
  • Kaina: 184,65 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Standartinė kaina: 263,78 €
  • Sutaupote 30%
  • Formatas: 336 pages
  • Išleidimo metai: 15-Oct-2011
  • Leidėjas: Routledge
  • ISBN-13: 9781315700267
For students and researchers who have not written up case studies in business or the social sciences, two veterans of the craft update their textbook. It walks through the entire process from an idea to a finished document in chapters on such aspects as what a case is and why to write one, finding a case site and gathering data, organizing the case, testing and refining the teaching case, and alternative case formats such as multimedia and live case studies. No dates are cited for previous editions. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)
Preface xi
Prologue: The Power of Storytelling xv
Message xvi
Details xviii
Style xx
Cases xxi
Chapter 1 What Is a Case and Why Write One?
3(15)
Definition of a Case
4(9)
How Students Learn
5(3)
Case Types
8(2)
A Real Situation
10(1)
Facts, Not Opinion
11(1)
Research as Anthropology
12(1)
Reasons for Writing a Case
13(3)
Gap Analysis
13(2)
Serendipity
15(1)
Writing to Learn
15(1)
Summary and Conclusions
16(2)
Chapter 2 Objectives---Key to the Case
18(23)
What Skills/Theories Do You Want to Develop?
19(6)
Marzano---The Thinking Process
19(2)
Bloom's Taxonomies
21(2)
Fink's Taxonomy of Significant Learning
23(2)
Case Characteristics and Educational Objectives
25(5)
Educational Objective
26(3)
Data Dimensions, Analytical Methods, and Value Dimensions
29(1)
Types of Cases
30(8)
Descriptive Cases and Other Story Problems
30(1)
Evaluative Cases
31(1)
Decision-Focus Cases
32(3)
Critical Incidents
35(1)
Research Cases
36(2)
A Practice Session
38(1)
Summary and Conclusion
39(2)
Chapter 3 Finding a Case Site and Gathering Data
41(28)
Identifying Potential Case Sites
41(8)
Students as Resources
42(2)
Family and Friends as Resources
44(1)
Alumni as Resources
45(1)
Consortia and Research Groups
46(1)
Published Sources
46(2)
Consulting Contacts
48(1)
The Field Research Process
49(10)
Making Contact
49(3)
Gaining Access
52(1)
Releases and Promises
53(4)
Case Disguises
57(2)
Gathering Data
59(4)
Preliminary Preparation
59(1)
The Interviewing Process
60(2)
Triangulating
62(1)
Authorization for Release
63(1)
Library Cases
64(3)
In Conclusion
67(2)
Chapter 4 Research Cases
69(25)
Background
69(3)
Advantages and Disadvantages of Case Research
72(1)
Methodology
73(3)
Institutional Review Boards
76(3)
Uses
79(3)
Hypothesis Development
80(1)
Hypothesis Testing
81(1)
Preparation
82(3)
Presentation Style
85(2)
A Research Case Example
87(2)
Case Research to Case Teaching: The Unbroken Circle
89(2)
The "Business Case"
91(1)
Summary and Conclusions
91(3)
Chapter 5 The Instructor's Manual, Part 1
94(23)
The Importance of an Instructor's Manual
94(3)
Who Should Write the Case Note?
97(1)
A Quick Outline of a Typical Instructor's Manual
98(2)
Case Summary
100(1)
Objectives of the Case
101(2)
Basic Pedagogy
103(2)
Key Issues of the Case---"Student Take-Aways"
105(2)
Relevant Theory
107(1)
Questions for Student Preparation and Discussion
108(4)
Methodology
112(1)
The Practice Session
113(3)
Summary and Conclusions
116(1)
Chapter 6 Organizing the Case
117(25)
Length and Straightforwardness
117(8)
Selection of Facts
117(3)
Appropriate Length
120(1)
"Red Herrings" and Extra Information
121(2)
Missing Information
123(2)
Students as Case Writers
125(1)
The "Hook"
126(3)
To Direct the Student or Not?
126(1)
Alternative Beginnings
127(2)
Case Organization
129(4)
Appropriate Style
129(2)
Point of View
131(1)
Ending the Case
132(1)
Tone and Tense
133(3)
Objectivity
133(2)
Inserting References
135(1)
Past Tense
135(1)
The Practice Session
136(3)
Summary and Conclusions
139(3)
Chapter 7 Testing and Refining the Teaching Case
142(30)
Releases
143(1)
Developing a Preliminary Teaching Plan
144(1)
Testing Your Case in Class
145(11)
What to Tell the Class
145(2)
The Mechanics of Class Testing
147(2)
What You Learned from Class Testing
149(5)
Evaluating the Educational Objectives
154(2)
Double-Check for Data
156(1)
Getting a Second Opinion (and a Third...)
156(1)
Other Readers, Other Case Writers
157(9)
Reviewers
159(1)
Other Teachers
160(2)
Workshops and Other Collaborative Formats
162(4)
The Speed to Market Trade-off
166(1)
Revising and Updating Cases
166(2)
The Practice Session
168(3)
Summary and Conclusions
171(1)
Chapter 8 The Instructor's Manual, Part 2
172(33)
Refining the Discussion Questions
172(3)
Answers: Sample or Suggested Responses
175(5)
Refining the Learning Objectives and Key Issues
180(3)
What You've Learned from Class Testing
183(7)
The A Student/C Student Split
184(1)
Timing
185(1)
Board Layout
185(2)
Other Uses
187(1)
Teaching Techniques
188(2)
Double Checks for the Case's Completeness
190(1)
The Role of Opinion
191(1)
Exhibits for Instructor's Use
192(3)
Supplemental Exhibits
192(2)
Data Workouts
194(1)
Bibliography, Recommended Readings, Other Resources
195(4)
The Epilogue
199(1)
The Practice Sessio
200(3)
Summary and Conclusions
203(2)
Chapter 9 Notes, Case Series, and Other Supplements
205(21)
When a Case Note Makes Sense
206(10)
Technical and Other Notes
209(1)
Cultural and National Notes
210(3)
Sources of Information for Notes
213(2)
Does the Note Need an Instructor's Manual?
215(1)
When It Makes Sense to Divide a Case (Create a Series)
216(6)
Time Series Cases
216(4)
Multiple Approach Case Series
220(2)
The Practice Session
222(2)
Summary and Conclusions
224(2)
Chapter 10 Alternative Case Formats: Video, Multimedia, and Live Case Studies
226(19)
Choice of Technology
227(1)
Video Supplements
227(1)
Video Cases
228(4)
Benefits of Video Cases
228(3)
Problems of Video Cases
231(1)
Multimedia Cases
232(4)
Benefits of Multimedia Cases
232(3)
Problems of Multimedia Cases
235(1)
Development of Internet Cases
236(5)
Case Documents
238(2)
Internet Access
240(1)
Live Cases
241(1)
Summary and Conclusions
242(3)
Appendix I Case Example---First Draft 245(2)
Appendix II Instructor's Manual---First Draft 247(4)
Appendix III Case Example---Published Version 251(10)
Appendix IV Instructor's Manual---Final Version 261(18)
References 279(6)
For Further Reading 285(14)
About the Authors 299(2)
Index 301
William Naumes is Associate Professor Emeritus of Management at the Whittemore School of Business and Economics at the University of New Hampshire. He received a bachelors degree in Industrial and Labor Relations and Masters in Business Administration from Cornell University. He received a PhD in Business from Stanford University. He has written more than one hundred cases and instructors notes published in journals and more than one dozen texts, including seven of his own books. His research is in the areas of entrepreneurship, strategic management, and corporate social responsibility. Professor Naumes has participated in numerous case workshops and case-review panels throughout the world. He has served as the Program Chair and President for the North American Case Research Association (NACRA). He also served as Editor of the Case Research Journal. Professor Naumes was the co-recipient of the Curtis E. Tate Jr. Outstanding Case Writer Award, the Emerson Award for the Outstanding Case in Business Ethics, and the Gold Award at NACRA. He is a Fellow of NACRA and the CASE Association., Margaret J. Naumes is a senior lecturer in Management (retired) at the Whittemore School of Business and Economics at the University of New Hampshire. She received a BA in Economics from Connecticut College, an MA and PhD in Economics from Stanford University, and an MBA from Clark University. Her research interests include social entrepreneurship, managerial decision making, and ethics. She has lectured and led workshops on case writing throughout the United States, Europe, and Asia, and is author of cases published in the Case Research Journal and elsewhere. She has served as editor of The CASE Journal. She was the co-recipient of the Curtis E. Tate Jr. Outstanding Case Writer Award, co-recipient of the Emerson Award for the Outstanding Case in Business Ethics, and co-recipient of the Gold Award for the best case as presented at the annual meeting of the North American Case Research Association. She is a Fellow of the CASE Association and of NACRA.