This is a unique book that offers a quick read into the basic mechanics of any professional IT organization. It offers IT administrators a quick look into the tasks they are in charge of managing and includes coverage of concepts--such as product lifecycle management, budgeting, and employee management--with which new IT bosses typically have no experience. It offers insight and advice for how IT departments should be structured, what metrics and reports need to be developed and used, and how IT management can assist the company. This book covers the formal and informal management mechanisms that need to be mastered in order to survive as an IT executive.
