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Automation in Library Reference Services: A Handbook [Kietas viršelis]

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Practical real-life implementations of current automation in reference services.

The future of reference librarianship as a viable and essential part of the library depends on developing a proactive, participatory, and hands-on approach to automation. This book pulls together the most important elements of change likely to influence library information services and explains them clearly. It covers both the conceptual context and practical real-life implementations of current automation in reference services. The automation technologies include OPACs, CD-ROM, international networks, expert systems, natural language processing, and virtual reality.

OPAC's, CD-Rom, international networks, expert systems, natural language processing, and virtual reality, are part of the high-tech terrain that anyone pursuing a career as a reference librarian will encounter. Carande, head of the science division at the San Diego State University Library, explains both the conceptual underpinnings and the practical aspects of using such automation gadgets. Annotation copyright Book News, Inc. Portland, Or.

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Practical real-life implementations of current automation in reference services.
Preface
Introduction
The OPAC Concept
Online Searching
CD-ROMs
Networks
Expert Systems
Natural Language Interfaces
Reference Competence and Programming Languages
Object Orientation
Virtual Reality
Index to Recent Computer-based Reference Services
ROBERT CARANDE is Head of the Science Division in the University Library of San Diego State University. He specializes in expert systems and computer applications in reference services.