About the Author |
|
vii | |
About the Technical Reviewer |
|
ix | |
Foreword |
|
xi | |
|
Foreword |
|
xiii | |
|
Acknowledgments |
|
xvii | |
Introduction |
|
xix | |
|
Chapter 1 The Billion People Question |
|
|
1 | (26) |
|
|
1 | (1) |
|
What Is Accessibility? What Is Inclusion? What Is the Difference? |
|
|
2 | (2) |
|
|
4 | (3) |
|
The Rich History of Innovation Inspired by People with Disabilities |
|
|
7 | (2) |
|
|
9 | (4) |
|
Case Study: Data Visualization for the Blind |
|
|
13 | (9) |
|
Step 1 How Do We Summarize the Information Without a Visual Representation? |
|
|
17 | (1) |
|
Step 2 How Do We Let the User Dive Deeper into the Data at Points of Interest? |
|
|
18 | (1) |
|
Step 3 Why Do We Need a Chart on the Screen If the User Is Blind? |
|
|
18 | (1) |
|
Step 4 Why a Dedicated, Full-Screen Experience? |
|
|
19 | (1) |
|
Step 5 What Are the Options for Customization? |
|
|
19 | (1) |
|
Step 6 How Else Can We Make This Better? |
|
|
20 | (1) |
|
|
21 | (1) |
|
|
22 | (1) |
|
|
23 | (2) |
|
|
25 | (2) |
|
Chapter 2 The Chicken or the Egg? |
|
|
27 | (12) |
|
|
27 | (8) |
|
What About Products Already on the Market? |
|
|
35 | (1) |
|
Note on Roughly Quantifying Overhead of Audits |
|
|
36 | (1) |
|
|
37 | (2) |
|
Chapter 3 The Basics: Functional User Needs and Common Solutions |
|
|
39 | (40) |
|
User Needs by Type of Disability and Examples of Assistive Technologies |
|
|
39 | (38) |
|
People with Visual Impairments |
|
|
40 | (19) |
|
People with Hearing Impairment |
|
|
59 | (7) |
|
People with Cognitive Impairment |
|
|
66 | (7) |
|
People with Speech Impairment |
|
|
73 | (1) |
|
People with Mobility Impairment |
|
|
74 | (2) |
|
|
76 | (1) |
|
|
77 | (2) |
|
|
79 | (22) |
|
Addressing Existing Issues |
|
|
79 | (3) |
|
The Software Product Lifecycle: Embedding Inclusion |
|
|
82 | (16) |
|
|
84 | (1) |
|
User Research and Insights |
|
|
85 | (1) |
|
|
86 | (1) |
|
|
87 | (5) |
|
|
92 | (1) |
|
|
93 | (1) |
|
|
93 | (1) |
|
|
94 | (1) |
|
|
94 | (1) |
|
Leadership and Business Stakeholders |
|
|
94 | (1) |
|
Legal, Privacy, and Security |
|
|
95 | (1) |
|
Accessibility Team or Consultants |
|
|
96 | (1) |
|
Accessibility Champions/Ambassadors |
|
|
97 | (1) |
|
|
98 | (1) |
|
|
98 | (3) |
|
Chapter 5 Nuances of Mobile Accessibility |
|
|
101 | (16) |
|
Limited Documentation and Guidelines |
|
|
101 | (1) |
|
|
102 | (1) |
|
Smaller Screen Sizes and Conflicting Guidelines |
|
|
103 | (1) |
|
|
104 | (1) |
|
Release Cycles and Long-Tail Adoption |
|
|
104 | (1) |
|
Haptics and Other Sensors |
|
|
104 | (1) |
|
|
105 | (1) |
|
|
105 | (1) |
|
Case Study: Indoor and Outdoor Wayfinding |
|
|
106 | (1) |
|
Case Study: Floating Action Buttons |
|
|
107 | (3) |
|
Case Study: Ephemeral Experiences |
|
|
110 | (5) |
|
|
113 | (2) |
|
|
115 | (2) |
|
Chapter 6 We Built It, Now What? |
|
|
117 | (14) |
|
|
117 | (6) |
|
|
120 | (3) |
|
|
123 | (1) |
|
Evaluating Third-Party Testing Vendors |
|
|
124 | (3) |
|
Customer Service: How to Help Customers and Escalate Critical Issues |
|
|
127 | (1) |
|
|
128 | (3) |
|
Chapter 7 The Next Frontier - Expanding the Definition of Accessibility |
|
|
131 | (10) |
|
|
131 | (4) |
|
Performance, Localization, and Financial Accessibility |
|
|
135 | (2) |
|
|
135 | (1) |
|
|
136 | (1) |
|
Multimodal Input and Output |
|
|
137 | (1) |
|
Interoperability and the Role of Platforms |
|
|
137 | (1) |
|
|
138 | (1) |
|
|
139 | (2) |
Index |
|
141 | |