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Beyond Accessibility Compliance: Building the Next Generation of Inclusive Products 1st ed. [Minkštas viršelis]

4.20/5 (10 ratings by Goodreads)
  • Formatas: Paperback / softback, 144 pages, aukštis x plotis: 254x178 mm, weight: 324 g, 50 Illustrations, black and white; XX, 144 p. 50 illus., 1 Paperback / softback
  • Išleidimo metai: 01-Dec-2022
  • Leidėjas: APress
  • ISBN-10: 1484279476
  • ISBN-13: 9781484279472
  • Formatas: Paperback / softback, 144 pages, aukštis x plotis: 254x178 mm, weight: 324 g, 50 Illustrations, black and white; XX, 144 p. 50 illus., 1 Paperback / softback
  • Išleidimo metai: 01-Dec-2022
  • Leidėjas: APress
  • ISBN-10: 1484279476
  • ISBN-13: 9781484279472
Take a deep look at accessibility as it applies to mobile and wearables. This book covers topics within the accessibility domain that are rarely covered or understood, despite the fact that nearly half of the worlds population uses smartphones. Moreover, by 2025, 72% of smartphone users are expected to only use smartphones to access the internet. And yet, accessibility is often an afterthought instead of a core principle of product development. This book changes that.You will begin by exploring the current landscape and policy frameworks, looking at the software product lifecycle and how to embed inclusion from the start.  Youll learn the nuances of mobile accessibility as it applies to mobile devices, wearables, and IoT. From there youll move onto automated testing, accessibility and inclusion, and the next frontiers of emerging technology including AR and VR. There will be notes at the end of programming examples to help those in orthogonal roles, such as project management, understand the basics and the language to  better communicate with their engineering counterparts.





Over 1 billion people in the world live with some form of disability so it's imperative you devise a comprehensive game plan to make your digital products accessible for all. Beyond Accessibility Compliance is your guide to understanding the current landscape of assistive technology and how emerging techniques are changing the way we think about personalization and accessibility.

What You'll Learn











































See how people with the most common forms of disabilities use digital products Review the basics of the product development lifecycle and how to embed accessibility Explore tangible answers as to how accessibility pertains to unique roles Understand the difference between compliance and usability Make data visualizations accessible for blind users Implement code-level changes to address gaps in accessibility Build a campus programs and course material inclusive for people with disabilities













Who This Book Is For





Current developers, designers, and others building technology products with basic knowledge of front-end development.  This book is also suitable for students in computer science, engineering, HCI,  and related fields. Sections that are not engineering-specific are applicable to design, user research, communication, and business students who are looking to pursue careers in technology. 
About the Author vii
About the Technical Reviewer ix
Foreword xi
Mike Shebanek
Foreword xiii
Larry Goldberg
Acknowledgments xvii
Introduction xix
Chapter 1 The Billion People Question
1(26)
What Is a Disability?
1(1)
What Is Accessibility? What Is Inclusion? What Is the Difference?
2(2)
Power in Numbers
4(3)
The Rich History of Innovation Inspired by People with Disabilities
7(2)
Policy and Regulations
9(4)
Case Study: Data Visualization for the Blind
13(9)
Step 1 How Do We Summarize the Information Without a Visual Representation?
17(1)
Step 2 How Do We Let the User Dive Deeper into the Data at Points of Interest?
18(1)
Step 3 Why Do We Need a Chart on the Screen If the User Is Blind?
18(1)
Step 4 Why a Dedicated, Full-Screen Experience?
19(1)
Step 5 What Are the Options for Customization?
19(1)
Step 6 How Else Can We Make This Better?
20(1)
Case Study Takeaway
21(1)
The Greatest Challenge
22(1)
Mobile Focus
23(2)
Summary
25(2)
Chapter 2 The Chicken or the Egg?
27(12)
Measuring Impact
27(8)
What About Products Already on the Market?
35(1)
Note on Roughly Quantifying Overhead of Audits
36(1)
Summary
37(2)
Chapter 3 The Basics: Functional User Needs and Common Solutions
39(40)
User Needs by Type of Disability and Examples of Assistive Technologies
39(38)
People with Visual Impairments
40(19)
People with Hearing Impairment
59(7)
People with Cognitive Impairment
66(7)
People with Speech Impairment
73(1)
People with Mobility Impairment
74(2)
Everyone
76(1)
Summary
77(2)
Chapter 4 Gameplan
79(22)
Addressing Existing Issues
79(3)
The Software Product Lifecycle: Embedding Inclusion
82(16)
Product Management
84(1)
User Research and Insights
85(1)
Project Management
86(1)
Design
87(5)
Engineering
92(1)
Customer Experience
93(1)
Marketing
93(1)
Testing
94(1)
Procurement
94(1)
Leadership and Business Stakeholders
94(1)
Legal, Privacy, and Security
95(1)
Accessibility Team or Consultants
96(1)
Accessibility Champions/Ambassadors
97(1)
When Are We Done?
98(1)
Summary
98(3)
Chapter 5 Nuances of Mobile Accessibility
101(16)
Limited Documentation and Guidelines
101(1)
Fragmentation
102(1)
Smaller Screen Sizes and Conflicting Guidelines
103(1)
Orientation
104(1)
Release Cycles and Long-Tail Adoption
104(1)
Haptics and Other Sensors
104(1)
Data Usage
105(1)
Two-Way Scrolling
105(1)
Case Study: Indoor and Outdoor Wayfinding
106(1)
Case Study: Floating Action Buttons
107(3)
Case Study: Ephemeral Experiences
110(5)
Implementation
113(2)
Summary
115(2)
Chapter 6 We Built It, Now What?
117(14)
Automated Testing
117(6)
Scanners
120(3)
Manual Testing
123(1)
Evaluating Third-Party Testing Vendors
124(3)
Customer Service: How to Help Customers and Escalate Critical Issues
127(1)
Summary
128(3)
Chapter 7 The Next Frontier - Expanding the Definition of Accessibility
131(10)
A Day in the Life: 2040
131(4)
Performance, Localization, and Financial Accessibility
135(2)
Technical Performance
135(1)
Localization
136(1)
Multimodal Input and Output
137(1)
Interoperability and the Role of Platforms
137(1)
Mindset
138(1)
Summary
139(2)
Index 141
Sukriti Chadha is a mobile developer turned product manager who currently works at Spotify. She is the only product manager responsible for accessibility across all platforms. Additionally, she works on scalable mobile infrastructure to enable reliable shipping of Spotifys mobile apps to its over 300 million users globally.Sukriti started as a mobile developer  at Yahoo Finance in 2016. When her father lost vision in one of his eyes due to complications from diabetes, it inspired her to patent, launch and open source technology that allows people with visual impairments to use charts and interpret data using music, haptics, and voice synthesis. She also developed a system for haptic navigation for people with hearing impairments.





Sukriti is an invited expert at W3C with WCAG (Web Content Accessibility Guidelines), as well as the Mobile Accessibility Task Force, the industry working group that sets the guidelines that are the ISO standard for accessibility and the basisfor the Americans with Disabilities Act (ADA). Her work has been presented at several conferences including CSUN (the largest annual accessibility conference), A Future Date Conference, Product-Led Festival, Mobile Growth by Branch.io, and MProduct Con. Her project on automated mobile testing for accessibility also won the Product-Led Alliance award for the most impactful project.





Sukriti is an active member of Teach Access, a collaboration of accessibility experts, industry leaders and academics with companies such as Google, Microsoft, Facebook and Wal-Mart to further the understanding of inclusion and accessibility among high-school and college students. As part of this initiative, she regularly collaborates with university professors who have expressed a desire to have a book like this as foundation for their design and CS courses.





She has been invited as a judge for innovation awards at CES (Consumer Electronics Show); Remarkable Accelerator, Australia; and Pursuit Hackathon. She also regularly peer reviews academic papers for HCI and accessibility journals including ICETM, Web4All and the 32nd Annual Australian HCI Conference. 





Sukriti has a Bachelor of Science degree in Electrical Engineering and certificate in Finance from Princeton University. She is also a private pilot and certified yoga instructor.