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El. knyga: Building a Winning Culture In Government: A Blueprint for Delivering Success in the Public Sector

3.65/5 (20 ratings by Goodreads)
  • Formatas: EPUB+DRM
  • Išleidimo metai: 15-Apr-2018
  • Leidėjas: Mango Media
  • Kalba: eng
  • ISBN-13: 9781633537651
  • Formatas: EPUB+DRM
  • Išleidimo metai: 15-Apr-2018
  • Leidėjas: Mango Media
  • Kalba: eng
  • ISBN-13: 9781633537651

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Building Successful Government

Government Culture — Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It’s no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues.

How do you break this cycle and begin building successful government? You change the mindset from “leaders are a select few in the organization” to “everyone can and should be a leader.” This simple shift is key to building successful government organizations in the 21st century. If every member of the organization is a leader, it enables government organizations to leverage the power of five highly effective and proven FranklinCovey practices that have made private sector organizations successful and are now bringing about positive change in public sector organizations.

Five highly effective practices that you will learn in Building a Winning Culture in Government: These five practices will transform your government organization into one that is more responsive to the public interest and provide a more rewarding, less stressful, and overall better life for your employees:

  • Practice 1: Lead with purpose and find your organization's mission, mantra, or manifesto: An engaging mission must appeal to people’s passionate interests, leverage their distinctive talents, satisfy the conscience, and meet a compelling market need. You will learn how to find the voice of the organization and connect and align accordingly.
  • Practice 2: Make the 7 Habits of Highly Successful People your organization's operating system: Move the 7 Habits to the next level by learning how to execute your strategy with excellence and precision using the "4 Disciplines of Execution". Learn the significance of "wildly important goals", "lead measures", creating a "compelling scoreboard" and a "cadence of accountability".
  • Practice 3: Unleash and engage people to do infinitely more than you imagined they could: You will learn the process for building successful government and reducing stress within your team by applying a system that enables you to "Act on the Important, Don’t React to the Urgent".
  • Practice 4: Inspire trust and be the most trusted organization possible: Trust is the great accelerator. Where trust is high, everything is faster and less complicated, and where trust is low, everything is slower, costlier, and encumbered with suspicion.
  • Practice 5: Create intense loyalty with all stakeholders: Loyal workers and loyal customers are worth gold. Mission Essential: Building a Winning Culture in Government will help government leaders create lasting change in their organizations - build a culture of passion and excellence, serve the public interest, provide satisfaction to team members, and create a better life for everyone involved.
Introduction 1(3)
Chapter 1 An Increasingly Pressurized Environment
4(8)
Chapter 2 The Paradigm: Leadership Is a Choice, Not Just a Position
12(30)
It Starts With Culture
12(2)
Culture That Stays on Track
14(3)
A Culture That Is Derailed With Bad Leadership
17(2)
The Challenge of Human Capital
19(7)
Being Deliberate in Building Culture
26(2)
The People Behind the Activities
28(6)
How to Effectively Change Behaviors
34(2)
Five Key Practices to Success
36(6)
Chapter 3 The Need for Leaders at Every Level
42(14)
A Brief History of Leadership and Management
43(6)
Everyone Leads
49(7)
Chapter 4 The Operating System That Builds Effective Leaders at Every Level
56(41)
The 7 Habits in Our Operating System
56(8)
Given a Choice, Would People Choose to Follow You?
64(1)
Habit 1 Be Proactive: Take Initiative and Responsibility for Results
65(4)
Habit 2 Begin With the End in Mind: Gain a Clear Sense of Mission
69(5)
Habit 3 Put First Things First: Focus on Getting the Right Things Done
74(3)
Habit 4 Think Win-Win: Provide Mutual Benefit by Respectfully Seeking to Benefit Others as Well as Yourself
77(1)
Habit 5 Seek First to Understand, Then to Be Understood: Empathize in Order to Understand People and Their Perspectives
78(3)
Habit 6 Synergize: Leverage the Gifts and Resources of Other People
81(3)
Habit 7 Sharpen the Saw: Keep Getting Better and More Capable; Never Stand Still
84(2)
Putting It All Together: Installing the 7 Habits as Your Personal Operating System
86(3)
The 7 Habits Operating System: Instructions for Downloading
89(8)
Chapter 5 Practice 1: Lead With Purpose
97(20)
Find the Voice of the Organization
99(4)
Designing an Engaging Mission
103(6)
Get Aligned to the Mission
109(6)
Leading With Purpose: Instructions for Downloading
115(2)
Chapter 6 Practice 2: Execute With Excellence
117(35)
The 4 Disciplines of Execution
124(1)
Discipline 1: Focus on the Wildly Important
125(6)
Discipline 2: Act on the Lead Measures
131(1)
Determining Lead Measures
132(2)
Discipline 3: Keep a Compelling Scoreboard
134(7)
Keeping It Going
141(2)
Discipline 4: Create a Cadence of Accountability
143(4)
The 4 Disciplines and Team Engagement
147(1)
The 4 Disciplines Takes Flight With the U.S. Navy
148(4)
Chapter 7 Practice 3: Unleash Productivity
152(38)
Unleashing the Power of People
159(5)
Twenty-First-Century Productivity Barriers
164(1)
Productivity Problem 1
164(2)
Productivity Problem 2
166(1)
Productivity Problem 3
167(10)
Tapping Untold Energies
177(4)
Unleashing Productivity: Instructions for Downloading
181(9)
Chapter 8 Practice 4: Inspire Trust
190(21)
Trust---A Performance Multiplier
194(6)
How to Build It: The 5 Waves of Trust
200(1)
Trust Starts With Who You Are
201(4)
Trust Is Strengthened by How You Act
205(1)
Building Trust at Frito-Lay
206(3)
Building Trust: Instructions for Downloading
209(2)
Chapter 9 Practice 5: Create Intense Loyalty
211(18)
"Satisfaction"---The Old Paradigm
215(1)
"Intense Loyalty"---The New Paradigm
216(2)
An "Intense Loyalty" App
218(1)
Powerful Lead Measures: Fascinated People
219(3)
A Loss of Productivity: Passionless People
222(1)
Employee Loyalty Leads to Customer Loyalty
222(2)
Moving the Middle
224(2)
The Intensity Zone
226(1)
Creating Intense Loyalty: Instructions for Downloading
226(3)
Conclusion: The Job For You to Do Now Starts Today 229(7)
About the Authors 236(2)
Acknowledgments 238
Shawn is the former Executive Vice President of Leadership and Strategic Accounts at FranklinCovey. For over thirty years, he has worked with clients across the globe, from Fortune 500 to governmental organizations, bringing his first-hand experience in leadership and management, sales and marketing, program development, and consulting services in both private and public sectors.





Shawn is the author or co-author of several books, including Talent Unleashed: 3 Leadership Conversations to Ignite the Unlimited Potential in People, FranklinCoveys newest book of powerful leadership insights and practices, as well as The Ultimate Competitive Advantage: Why Your People Make All the Difference and 6 Practices You Need to Engage Them.