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Business Analysis 3rd edition [Minkštas viršelis]

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  • Formatas: Paperback / softback, 308 pages, aukštis x plotis: 244x170 mm
  • Išleidimo metai: 23-Sep-2014
  • Leidėjas: BCS, The Chartered Institute for IT
  • ISBN-10: 178017277X
  • ISBN-13: 9781780172774
Kitos knygos pagal šią temą:
Business Analysis 3rd editionDidesnis paveikslėlis
  • Formatas: Paperback / softback, 308 pages, aukštis x plotis: 244x170 mm
  • Išleidimo metai: 23-Sep-2014
  • Leidėjas: BCS, The Chartered Institute for IT
  • ISBN-10: 178017277X
  • ISBN-13: 9781780172774
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9781780172774.html
Raktažodžiai:
Business analysts must respond to the challenges of today's highly competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It is also ideal for students wanting to gain university and industry qualifications. This new edition includes expanded discussions regarding gap analysis and benefits management, the impact of Agile software development and an introduction to business architecture.

Recenzijos

An invaluable contribution to a fundamental profession, building on what was an already outstanding second edition. The books breadth, depth and extraordinary insight can ensure that any business analysis assignment is supported by expert guidance and latest thinking, helping to increase the chances of successful outcomes in any business -- George Hancock * Allianz Insurance PLC * A useful combination of best practices and in-detail techniques with a great overview of business analysis in an agile environment.an excellent read for people delivering projects at all levels -- Isha Jain * BCS Business Analyst of the Year 2013 *

List of figures and tables
ix
Contributors xii
Foreword xiv
Abbreviations xv
Glossary xvii
Preface xxvii
1 What Is Business Analysis?
1(18)
Introduction
1(1)
The origins of business analysis
2(1)
The development of business analysis
3(3)
The scope of business analysis work
6(6)
The role and responsibilities of a business analyst
12(1)
The business analysis maturity model
13(3)
Professionalism and business analysis
16(1)
The future of business analysis
17(2)
2 The Competencies Of A Business Analyst
19(19)
Introduction
19(1)
Personal qualities
20(4)
Business knowledge
24(3)
Professional techniques
27(2)
The right skills for the right situation
29(2)
How can I develop my skills?
31(1)
Industry skills frameworks
32(1)
Industry qualifications
33(1)
Summary
34(4)
3 Strategy Analysis
38(18)
Introduction
38(1)
The context for strategy
38(1)
What is strategy?
39(2)
Strategy development
41(1)
External environment analysis
42(5)
Internal environment analysis
47(2)
SWOT analysis
49(2)
Executing strategy
51(3)
Summary
54(2)
4 The Business Analysis Process Model
56(16)
Introduction
56(1)
An approach to problem solving
56(2)
The business analysis process model
58(1)
Investigate situation
59(2)
Consider perspectives
61(2)
Analyse needs
63(2)
Evaluate options
65(2)
Define requirements
67(2)
Deliver changes
69(2)
Summary
71(1)
5 Investigation Techniques
72(31)
Introduction
72(1)
Prior research
72(2)
Investigation techniques
74(1)
Interviews
74(6)
Observation
80(2)
Workshops
82(5)
Scenarios
87(3)
User analysis
90(1)
Prototyping
91(1)
Quantitative approaches
92(4)
Suitability of techniques
96(1)
Documenting the current situation
96(6)
Summary
102(1)
6 Stakeholder Analysis And Management
103(20)
Introduction
103(1)
Stakeholder categories and identification
103(3)
Analysing stakeholders
106(1)
Stakeholder management strategies
107(3)
Summary of stakeholder management strategies
110(1)
Managing stakeholders
111(1)
Defining stakeholder involvement -- RACI and RASCI charts
112(2)
Using social media in stakeholder management
114(1)
Understanding stakeholder perspectives
115(6)
Summary
121(2)
7 Modelling Business Processes
123(28)
Introduction
123(1)
Organisational context
123(2)
An alternative view of an organisation
125(1)
The organisational view of business processes
126(3)
Value propositions
129(2)
Business process models
131(7)
Analysing the `as is' process
138(3)
Improving business processes
141(3)
Process measurement
144(3)
Business Process Model and Notation
147(1)
Six Sigma
148(1)
Summary
149(2)
8 Defining The Solution
151(12)
Introduction
151(1)
Gap analysis
151(5)
Formulating options
156(1)
Defining business requirements
156(1)
Introduction to business architecture
156(1)
Definition of business architecture
157(1)
Structure of a business architecture
158(1)
Business architecture techniques
159(3)
Summary
162(1)
9 Making A Business And Financial Case
163(18)
Introduction
163(1)
The business case in the project lifecycle
163(1)
Identifying options
164(2)
Assessing project feasibility
166(2)
Structure of a business case
168(8)
Investment appraisal
176(2)
Presentation of a business case
178(1)
RAID and CARDI logs
179(1)
Summary
180(1)
10 Establishing The Requirements
181(24)
Introduction
181(1)
The problems with requirements
182(3)
A framework for requirements engineering
185(1)
Actors
186(3)
Requirements elicitation
189(4)
Requirements elicitation techniques
193(1)
Building the requirements list
193(2)
Requirements analysis
195(5)
Requirements validation
200(2)
Agile approach to requirements
202(2)
Summary
204(1)
11 Documenting And Managing Requirements
205(19)
Introduction
205(1)
The importance of documentation
205(1)
The requirements document
205(2)
The requirements catalogue
207(11)
Managing requirements
218(4)
Summary
222(2)
12 Modelling Requirements
224(22)
Introduction
224(1)
Modelling business use cases
224(1)
Modelling system use cases
225(3)
Modelling system data
228(1)
Entity relationship diagrams
229(8)
Class models
237(7)
Modelling in Agile approaches
244(1)
The use of models in system maintenance
245(1)
Summary
245(1)
13 Delivering The Requirements
246(18)
Introduction
246(1)
Delivering the solution
246(1)
Context
247(1)
Delivery lifecycle
248(8)
Development and delivery approach
256(4)
Roles
260(1)
Deliverables
261(1)
Techniques
262(1)
Summary
262(2)
14 Delivering The Business Solution
264(11)
Introduction
264(1)
Stages of the business change lifecycle
264(1)
BA role in the business change lifecycle
265(8)
Summary
273(2)
Index 275
Business Analysis has been written and now fully updated by a team of experts who are practitioners and educators in the business analysis field.