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Business Ethics: Ethical Decision Making and Cases 8th ed. [Minkštas viršelis]

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(Depaul University), , (Depaul University)
  • Formatas: Paperback / softback, 518 pages, aukštis x plotis x storis: 231x185x23 mm, weight: 771 g, Figures; Maps; Tables, color; Line drawings, color; Illustrations, color
  • Išleidimo metai: 01-Jan-2010
  • Leidėjas: South Western Educational Publishing
  • ISBN-10: 1439042233
  • ISBN-13: 9781439042236
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 518 pages, aukštis x plotis x storis: 231x185x23 mm, weight: 771 g, Figures; Maps; Tables, color; Line drawings, color; Illustrations, color
  • Išleidimo metai: 01-Jan-2010
  • Leidėjas: South Western Educational Publishing
  • ISBN-10: 1439042233
  • ISBN-13: 9781439042236
Kitos knygos pagal šią temą:
Providing a vibrant new four-color design, market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Eighth Edition, thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping readers see how ethics can be integrated into key strategic business decisions. In addition, the new eighth edition incorporates comprehensive and rigorous updates that reflect the recent economic crisis and the ever-increasing academic and governmental attention being given to this area.
PART 1: AN OVERVIEW OF BUSINESS ETHICS
1(54)
The Importance of Business Ethics
2(26)
Chapter Objectives
3(1)
Chapter Outline
3(1)
An Ethical Dilemma
3(25)
Business Ethics Defined
7(1)
Why Study Business Ethics?
8(1)
A Crisis in Business Ethics
8(2)
The Reasons for Studying Business Ethics
10(1)
The Development Of Business Ethics
11(1)
Before 1960: Ethics in Business
11(1)
The 1960s: The Rise of Social Issues in Business
12(1)
The 1970s: Business Ethics as an Emerging Field
13(1)
The 1980s: Consolidation
13(1)
The 1990s: Institutionalization of Business Ethics
14(1)
The Twenty-First Century: A New Focus on Business Ethics
15(1)
Developing An Organizational And Global Ethical Culture
16(1)
The Benefits Of Business Ethics
17(1)
Ethics Contribute to Employee Commitment
18(1)
Ethics Contribute to Investor Loyalty
19(1)
Ethics Contribute to Customer Satisfaction
20(1)
Ethics Contribute to Profits
21(1)
Our Framework For Studying Business Ethics
22(2)
Summary
24(2)
Important Terms For Review
26(1)
Resolving Ethical Business Challenges
26(1)
Check Your EQ
27(1)
Stakeholder Relationships, Social Responsibility, and Corporate Governance
28(27)
Chapter Objectives
29(1)
Chapter Outline
29(1)
An Ethical Dilemma
29(26)
Stakeholders Define Ethical Issues In Business
31(2)
Identifying Stakeholders
33(1)
A Stakeholder Orientation
34(3)
Social Responsibility And The Importance Of A Stakeholder Orientation
37(1)
Social Responsibility And Ethics
38(3)
Corporate Governance Provides Formalized Responsibility To Stakeholders
41(2)
Views of Corporate Governance
43(1)
The Role of Boards of Directors
44(3)
Implementing A Stakeholder Perspective
47(1)
Assessing the Corporate Culture
47(1)
Identifying Stakeholder Groups
47(1)
Identifying Stakeholder Issues
48(1)
Assessing Organizational Commitment to Social Responsibility
48(1)
Identifying Resources and Determining Urgency
49(1)
Gaining Stakeholder Feedback
49(1)
Summary
49(2)
Important Terms For Review
51(1)
Resolving Ethical Business Challenges
51(2)
Check your EQ
53(2)
PART 2: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS
55(70)
Emerging Business Ethics Issues
56(34)
Chapter Objectives
57(1)
Chapter Outline
57(1)
An Ethical Dilemma
57(33)
Recognizing An Ethical Issue
60(2)
Honesty
62(1)
Fairness
63(1)
Integrity
63(1)
Ethical Issues And Dilemmas In Business
64(1)
Abusive or Intimidating Behavior
64(3)
Lying
67(1)
Conflicts of Interest
68(1)
Bribery
68(1)
Corporate Intelligence
69(1)
Discrimination
70(2)
Sexual Harassment
72(2)
Environmental Issues
74(2)
Fraud
76(3)
Consumer Fraud
79(1)
Financial Misconduct
80(1)
Insider Trading
81(1)
Intellectual Property Rights
81(1)
Privacy Issues
82(2)
The Challenge Of Determining An Ethical Issue In Business
84(1)
Summary
85(1)
Important terms for review
86(1)
Resolving Ethical Business Challenges
87(2)
Check your EQ
89(1)
The institutionalization of Business Ethics
90(35)
Chapter Objectives
91(1)
Chapter Outline
91(1)
An Ethical Dilemma
91(34)
Managing Ethical Risk Through Mandated And Voluntary Programs
93(2)
Mandated Requirements For Legal Compliance
95(2)
Laws Regulating Competition
97(1)
Laws Protecting Consumers
98(3)
Laws Promoting Equity and Safety
101(1)
Laws Protecting the Environment
102(3)
Gatekeepers and Stakeholders
105(1)
Accountants
106(1)
Risk Assessment
106(1)
The Sarbanes-Oxley Act
107(2)
Public Company Accounting Oversight Board
109(1)
Conflicts of Interest: Auditor and Analyst Independence
110(1)
Enhanced Financial Disclosures
110(1)
Whistle-Blower Protection
110(1)
Corporate and Criminal Fraud Accountability
111(1)
Cost of Compliance
111(1)
Laws That Encourage Ethical Conduct
112(1)
Federal Sentencing Guidelines For Organizations
113(3)
Highly Appropriate Core Practices
116(1)
Philanthropic Contributions
117(1)
Strategic Philanthropy
118(1)
Summary
119(1)
Important terms for review
120(1)
resolving ethical business challenges
120(3)
Check your EQ
123(2)
PART 3: THE DECISION MAKING PROCESS
125(88)
Ethical Decision Making and Ethical Leadership
126(22)
Chapter Objectives
127(1)
Chapter Outline
127(1)
An Ethical Dilemma
127(21)
A Framework for Ethical Decision Making in Business
128(1)
Ethical Issue Intensity
129(1)
Individual Factors
130(2)
Organizational Factors
132(1)
Opportunity
133(2)
Business Ethics Evaluations and Intentions
135(1)
Using the Ethical Decision Making Framework to Improve Ethical Decisions
136(1)
The Role of Leadership in a Corporate Culture
137(1)
Leadership Styles Influence Ethical Decisions
138(2)
Habits of Strong Ethical Leaders
140(1)
Ethical Leaders Have Strong Personal Character
141(1)
Ethical Leaders Have a Passion to Do Right
141(1)
Ethical Leaders Are Proactive
141(1)
Ethical Leaders Consider Stakeholders' Interests
142(1)
Ethical Leaders Are Role Models for the Organization's Values
142(1)
Ethical Leaders Are Transparent and Actively Involved in Organizational Decision Making
143(1)
Ethical Leaders Are Competent Managers Who Take a Holistic View of the Firm's Ethical Culture
143(1)
Summary
144(1)
Important Terms for Review
145(1)
Resolving Ethical Business Challenges
145(2)
Check your EQ
147(1)
Individual Factors: Moral Philosophies and Values
148(30)
Chapter Objectives
149(1)
Chapter Outline
149(29)
An Ethical Dilemma
149(2)
Moral Philosophy Defined
151(1)
Moral Philosophies
152(2)
Goodness---Instrumental and Intrinsic
154(1)
Teleology
155(3)
Deontology
158(2)
Relativist Perspective
160(1)
Virtue Ethics
161(2)
Justice
163(1)
Applying Moral Philosophy to Ethical Decision Making
164(2)
Cognitive Moral Development
166(2)
White-Collar Crime
168(4)
The Role of Individual Factors in Business Ethics
172(1)
Summary
172(2)
Important terms for review
174(1)
Resolving Ethical Business Challenges
175(2)
Check your EQ
177(1)
Organizational Factors: The Role of Ethical Culture and Relationships
178(35)
Chapter Objectives
179(1)
Chapter Outline
179(1)
An Ethical Dilemma
179(34)
Defining Corporate Culture
181(2)
The Role of Corporate Culture in Ethical Decision Making
183(1)
Ethical Frameworks and Evaluations of Corporate Culture
184(2)
Ethics as a Component of Corporate Culture
186(2)
Compliance versus Value-based Ethical Cultures
188(2)
Differential Association
190(1)
Whistle-Blowing
191(3)
Leaders Influence Corporate Culture
194(1)
Reward Power
194(1)
Coercive Power
195(1)
Legitimate Power
195(1)
Expert Power
196(1)
Referent Power
196(1)
Motivating Ethical Behavior
197(1)
Organizational Structure and Business Ethics
198(3)
Group Dimensions of Corporate Structure and Culture
201(1)
Types of Groups
201(3)
Group Norms
204(1)
Variation in Employee Conduct
204(2)
Can People Control Their Own Actions Within a Corporate Culture?
206(2)
Summary
208(1)
Important terms for review
209(1)
Resolving Ethical Business Challenges
210(1)
Check your EQ
211(2)
PART 4: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
213(87)
Developing an Effective Ethics Program
214(26)
Chapter Objectives
215(1)
Chapter Outline
215(1)
An Ethical Dilemma
215(25)
The Responsibility of the Corporation as a Moral Agent
217(2)
The Need for Organizational Ethics Programs
219(2)
An Effective Ethics Program
221(1)
An Ethics Program Can Help Avoid Legal Problems
222(2)
Values versus Compliance Programs
224(1)
Codes of Conduct
224(3)
Ethics Officers
227(1)
Ethics Training and Communication
228(2)
Systems to Monitor and Enforce Ethical Standards
230(2)
Continuous Improvement of the Ethics Program
232(1)
Common Mistakes in Designing and Implementing an Ethics Program
233(2)
Summary
235(1)
Important Terms for Review
236(1)
resolving ethical Business Challenges
237(2)
Check your EQ
239(1)
Implementing and Auditing Ethics Programs
240(30)
Chapter Objectives
241(1)
Chapter Outline
241(1)
An Ethical Dilemma
241(29)
The Ethics Audit
243(1)
Benefits of Ethics Auditing
244(2)
Ethical Crisis Management and Recovery
246(2)
Challenges of Measuring Nonfinancial Performance
248(3)
Risks and Requirements in Ethics Auditing
251(1)
The Auditing Process
252(1)
Secure Commitment of Top Managers and Board of Directors
253(1)
Establish a Committee to Oversee the Ethics Audit
254(1)
Define the Scope of the Audit Process
255(1)
Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities
255(2)
Collect and Analyze Relevant Information
257(4)
Verify the Results
261(1)
Report the Findings
262(1)
The Strategic Importance of Ethics Auditing
262(3)
Summary
265(2)
Important Terms for Review
267(1)
Resolving Ethical Business Challenges
267(2)
Check your EQ
269(1)
Globalization of Ethical Decision Making
270(30)
Chapter Objectives
271(1)
Chapter Outline
271(1)
An Ethical Dilemma
271(29)
Capitalism, Economics, and Business Ethics
273(5)
Common Values, Goals, and Business Practices
278(3)
Global Business Practices
281(3)
Consumerism
284(2)
Human Rights
286(2)
Health Care
288(1)
Labor
288(2)
Sustainable Development
290(1)
International Monetary Fund (IMF)
291(1)
World Trade Organization (WTO)
292(1)
The Multinational Corporation (MNC)
293(3)
Summary
296(1)
Important Terms for Review
297(1)
Resolving Ethical Business Challenges
297(2)
Check your EQ
299(1)
PART 5: CASES
300(186)
Monsanto Attempts to Balance Stakeholder Interests
302(12)
Wal-Mart: The Future Is Sustainability
314(13)
The American Red Cross
327(11)
Countrywide Financial: The Subprime Meltdown
338(10)
Arthur Andersen: Questionable Accounting Practices
348(9)
Coping with Financial and Ethical Risks at American International Group (AIG)
357(10)
Starbucks' Mission: Social Responsibility and Brand Strength
367(8)
The Fraud of the Century: The Case of Bernard Madoff
375(11)
Nike: Managing Ethical Missteps---Sweatshops to Leadership in Employment Practices
386(11)
Banking Industry Meltdown: The Ethical and Financial Risks of Derivatives
397(10)
The Coca-Cola Company Struggles with Ethical Crises
407(12)
Enron: Questionable Accounting Leads to Collapse
419(12)
BP (Beyond Petroleum) Focuses on Sustainability
431(9)
Tyco International: Leadership Crisis
440(8)
Responds to Ethical Challenges
448(10)
PETCO Develops Successful Stakeholder Relationships
458(8)
Home Depot Implements Stakeholder Orientation
466(10)
New Belgium Brewing: Ethical and Environmental Responsibility
476(10)
Notes 486(15)
Index 501