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Business Ethics plus Lms Integrated for Mindtap Management, 1 Term 6 Month Printed Access Card: Ethical Decision Making & Cases 11 LSLF/PS

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  • Formatas:
  • Išleidimo metai: 01-Jan-2016
  • Leidėjas: South-Western Pub
  • ISBN-10: 1305792793
  • ISBN-13: 9781305792791
Kitos knygos pagal šią temą:
Business Ethics plus Lms Integrated for Mindtap Management, 1 Term 6 Month Printed Access Card: Ethical Decision Making & Cases 11 LSLF/PSDidesnis paveikslėlis
  • Formatas:
  • Išleidimo metai: 01-Jan-2016
  • Leidėjas: South-Western Pub
  • ISBN-10: 1305792793
  • ISBN-13: 9781305792791
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9781305792791.html
Students save money when purchasing bundled products. This bundle contains a loose-leaf version of Business Ethics: Ethical Decision Making & Cases, 11th and access to LMS Integrated for MindTap Management for 1 term (6 months) via printed access card.
PART 1 AN OVERVIEW OF BUSINESS ETHICS
1(58)
Chapter 1 The Importance of Business Ethics
1(27)
Chapter Objectives
11
Chapter Outline
1(1)
An Ethical Dilemma
2(2)
Business Ethics Defined
4(1)
Why Study Business Ethics?
5(4)
A Crisis in Business Ethics
5(1)
Specific Issues
6(1)
The Reasons for Studying Business Ethics
7(2)
The Development of Business Ethics
9(5)
Before 1960: Ethics in Business
9(1)
The 1960s: The Rise of Social Issues in Business
10(1)
The 1970s: Business Ethics as an Emerging Field
11(1)
The 1980s: Consolidation
11(1)
The 1990s: Institutionalization of Business Ethics
12(1)
The Twenty-First Century of Business Ethics
12(2)
Developing an Organizational and Global Ethical Culture
14(1)
The Benefits of Business Ethics
15(4)
Ethics Contributes to Employee Commitment
16(1)
Ethic Contributes to Investor Loyalty
17(1)
Ethics Contributes to Customer Satisfaction
18(1)
Ethics Contributes to Profits
19(1)
Our Framework for Studying Business Ethics
19(3)
Summary
22(1)
Important Terms for Review
23(1)
Resolving Ethical Business Challenges
24(1)
Check Your EQ
25(3)
Chapter 2 Stakeholder Relationships Social Responsibility and Corporate Governance
28(31)
Chapter Objectives
28(253)
Chapter Outline
281
An Ethical Dilemma
29(1)
Stakeholders Define Ethical Issues in Business
30(6)
Identifying Stakeholders
32(1)
A Stakeholder Orientation
33(3)
Social Responsibility and Business Ethics
36(2)
Issues in Social Responsibility
38(2)
Social Responsibility and the Importance of a Stakeholder Orientation
40(1)
Corporate Governance Provides Formalized Responsibility to Stakeholders
41(7)
Views of Corporate Governance
44(1)
The Role of Boards of Directors
45(1)
Greater Demands for Accountability and Transparency
46(1)
Executive Compensation
47(1)
Implementing a Stakeholder Perspective
48(2)
Step 1 Assessing the Corporate Culture
48(1)
Step 2 Identifying Stakeholder Groups
48(1)
Step 3 Identifying Stakeholder Issues
49(1)
Step 4 Assessing Organizational Commitment to Stakeholders and Social Responsibility
49(1)
Step 5 Identifying Resources and Determining Urgency
50(1)
Step 6 Gaining Stakeholder Feedback
50(1)
Contributions of a Stakeholder Perspective
50(1)
Summary
51(2)
Important Terms for Review
53(1)
Resolving Ethical Business Challenges
54(1)
Check Your EQ
55(4)
PART 2 ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS
59(68)
Chapter 3 Emerging Business Ethics Issues
59(34)
Chapter Objectives
59(1)
Chapter Outline
59(1)
An Ethical Dilemma
60(1)
Recognizing an Ethical Issue (Ethical Awareness)
61(2)
Foundational Values for Identifying Ethical Issues
63(2)
Integrity
63(1)
Honesty
63(1)
Fairness
64(1)
Ethical Issues and Dilemmas in Business
65(18)
Misuse of Company Time and Resources
66(1)
Abusive or Intimidating Behavior
66(3)
Lying
69(1)
Conflicts of Interest
69(1)
Bribery
70(1)
Corporate Intelligence
71(1)
Discrimination
72(2)
Sexual Harassment
74(1)
Fraud
75(4)
Consumer Fraud
79(1)
Financial Misconduct
80(1)
Insider Trading
81(1)
Intellectual Property Rights
81(1)
Privacy Issues
82(1)
The Challenge of Determining an Ethical Issue in Business
83(1)
Summary
84(1)
Important Terms for Review
85(786)
Resolving Ethical Business Challenges
871
Check Your EQ
88(5)
Chapter 4 The Institutionalization of Business Ethics
93(34)
Chapter Objectives
93(1)
Chapter Outline
93(1)
An Ethical Dilemma
94(1)
Managing Ethical Risk through Mandated and Voluntary Programs
95(2)
Mandated Requirements for Legal Compliance
97(8)
Laws Regulating Competition
99(2)
Laws Protecting Consumers
101(3)
Laws Promoting Equity and Safety
104(1)
The Sarbanes-Oxley (SOX) Act
105(3)
Public Company Accounting Oversight Board
107(1)
Auditor and Analyst Independence
107(1)
Whistle-Blower Protection
107(1)
Cost of Compliance
108(1)
Dodd-Frank Wall Street Reform and Consumer Protection Act
108(2)
Financial Agencies Created by the Dodd-Frank Act
108(1)
Consumer Financial Protection Bureau
109(1)
Whistle-Blower Bounty Program
109(1)
Laws That Encourage Ethical Conduct
110(1)
Federal Sentencing Guidelines for Organizations
111(3)
Core or Best Practices
114(3)
Voluntary Responsibilities
114(1)
Cause-Related Marketing
115(1)
Strategic Philanthropy
116(1)
Social Entrepreneurship
116(1)
The Importance of Institutionalization in Business Ethics
117(1)
Summary
118(2)
Important Terms for Review
120(1)
Resolving Ethical Business Challenges
121(1)
Check Your EQ
122(5)
PART 3 THE DECISIONMAKING PROCESS
127(88)
Chapter 5 Ethical Decision Making
127(26)
Chapter Objectives
127(1)
Chapter Outline
127(1)
An Ethical Dilemma
128(1)
A Framework for Ethical Decision Making in Business
129(10)
Ethical Issue Intensity
129(2)
Individual Factors
131(2)
Organizational Factors
133(3)
Opportunity
136(2)
Business Ethics Intentions Behavior and Evaluations
138(1)
Using the Ethical Decision-Making Model to Improve Ethical Decisions
139(1)
Normative Considerations in Ethical Decision Making
140(5)
Institutions as the Foundation for Normative Values
141(2)
Implementing Principles and Core Values in Ethical Decision Making
143(2)
Understanding Ethical Decision Making
145(1)
Summary
146(1)
Important Terms for Review
147(1)
Resolving Ethical Business Challenges
148(1)
Check Your EQ
149(4)
Chapter 6 Individual Factors: Moral Philosophies and Values
153(30)
Chapter Objectives
153(1)
Chapter Outline
153(1)
An Ethical Dilemma
154(1)
Moral Philosophy Defined
155(2)
Moral Philosophies
157(10)
Instrumental and Intrinsic Goodness
157(2)
Teleology
159(2)
Deontology
161(2)
Relativist Perspective
163(1)
Virtue Ethics
164(2)
Justice
166(1)
Applying Moral Philosophy to Ethical Decision Making
167(2)
Cognitive Moral Development and Its Problems
169(2)
White-Collar Crime
171(3)
Individual Factors in Business Ethics
174(1)
Summary
175(2)
Important Terms for Review
177(1)
Resolving Ethical Business Challenges
178(1)
Check Your EQ
179(4)
Chapter 7 Organizational Factors: The Role of Ethical Culture and Relationships
183(32)
Chapter Objectives
183(1)
Chapter Outline
183(1)
An Ethical Dilemma
184(1)
Defining Corporate Culture
185(2)
The Role of Corporate Culture in Ethical Decision Making
187(10)
Ethical Frameworks and Evaluations of Corporate Culture
189(1)
Ethics as a Component of Corporate Culture
190(1)
Compliance versus Values-Based Ethical Cultures
191(2)
Differential Association
193(1)
Whistle-Blowing
194(3)
Leaders Influence Corporate Culture
197(6)
Power Shapes Corporate Culture
198(2)
Motivating Ethical Behavior
200(1)
Organizational Structure
201(2)
Group Dimensions of Corporate Structure and Culture
203(3)
Types of Groups
204(1)
Group Norms
205(1)
Variation in Employee Conduct
206(2)
Can People Control Their Actions within a Corporate Culture?
208(1)
Summary
209(1)
Important Terms for Review
210(1)
Resolving Ethical Business Challenges
211(1)
Check Your EQ
212(3)
PART 4 IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
215(165)
Chapter 8 Developing an Effective Ethics Program
215(26)
Chapter Objectives
214(1)
Chapter Outline
215(1)
An Ethical Dilemma
216(1)
The Responsibility of the Corporation to Stakeholders
217(2)
The Need for Organizational Ethics Programs
219(2)
An Effective Ethics Program
221(4)
An Ethics Program can Help Avoid Legal Problems
222(2)
Values versus Compliance Programs
224(1)
Codes of Conduct
225(3)
Ethics Officers
228(1)
Ethics Training and Communication
228(3)
Systems to Monitor and Enforce Ethical Standards
231(4)
Continuous Improvement of an Ethics Program
232(1)
Common Mistakes in Designing and Implementing an Ethics Program
233(2)
Summary
235(1)
Important Terms for Review
236(1)
Resolving Ethical Business Challenges
237(1)
Check Your EQ
238(3)
Chapter 9 Managing and Controlling Ethics Programs
241(33)
Chapter Objectives
241(1)
Chapter Outline
241(1)
An Ethical Dilemma
242(1)
Implementing an Ethics Program
243(2)
The Ethics Audit
245(1)
Benefits of Ethics Auditing
246(8)
Ethical Crisis Management and Recovery
249(1)
Measuring Nonfinancial Ethical Performance
250(3)
Risks and Requirements in Ethics Auditing
253(1)
The Auditing Process
254(10)
Secure Commitment of Top Managers and Board of Directors
256(1)
Establish a Committee to Oversee the Ethics Audit
256(1)
Define the Scope of the Audit Process
257(1)
Review Organizational Mission Values Goals and Policies and Define Ethical Priorities
257(2)
Collect and Analyze Relevant Information
259(3)
Verify the Results
262(1)
Report the Findings
263(1)
The Strategic Importance of Ethics Auditing
264(3)
Summary
267(1)
Important Terms for Review
268(1)
Resolving Ethical Business Challenges
269(1)
Check Your EQ
270(4)
Chapter 10 Globalization of Ethical Decision Making
274(36)
Chapter Objectives
274(1)
Chapter Outline
274(1)
An Ethical Dilemma
275(1)
Global Culture, Values, and Practices
276(3)
Economic Foundations of Business Ethics
279(6)
Economic Systems
281(4)
Multinational Corporations
285(2)
Global Cooperation to Support Responsible Business
287(3)
International Monetary Fund
287(1)
United Nations Global Compact
288(1)
World Trade Organization
289(1)
Global Ethics Issues
290(11)
Global Ethical Risks
290(1)
Bribery
291(2)
Antitrust Activity
293(1)
Internet Security and Privacy
294(1)
Human Rights
295(1)
Health Care
296(2)
Labor and Right to Work
298(1)
Compensation
298(1)
Consumerism
299(2)
The Importance of Ethical Decision Making in Global Business
301(2)
Summary
303(1)
Important Terms for Review
304(1)
Resolving Ethical Business Challenges
305(1)
Check Your EQ
306(4)
Chapter 11 Ethical leadership
310(35)
Chapter Objectives
310(1)
Chapter Outline
310(1)
An Ethical Dilemma
311(1)
Defining Ethical Leadership
312(3)
Requirements for Ethical Leadership
315(2)
Benefits of Ethical Leadership
317(1)
Ethical Leadership and Organizational Culture
318(2)
Managing Ethical Business Conflicts
320(3)
Conflict Management Styles
321(2)
Ethical Leaders Empower Employees
323(1)
Ethical Leadership Communication
324(4)
Ethical Leadership Communication Skills
325(3)
Leader-Follower Relationships
328(3)
Ethics Programs and Communication
329(1)
Power Differences and Workplace Politics
330(1)
Feedback
330(1)
Leadership Styles and Ethical Decisions
331(3)
The RADAR Model
334(2)
Summary
336(2)
Important Terms for Review
338(1)
Resolving Ethical Business Challenges
339(1)
Check Your EQ
340(5)
Chapter 12 Sustainability: Ethical and Social Responsibility Dimensions
345(35)
Chapter Objectives
345(1)
Chapter Outline
345(1)
An Ethical Dilemma
346(1)
Defining Sustainability
347(1)
How Sustainability Relates to Ethical Decision Making and Social Responsibility
348(2)
Global Environmental Issues
350(7)
Atmospheric
350(2)
Water
352(2)
Land
354(3)
Environmental Legislation
357(6)
Environmental Protection Agency (EPA)
358(1)
Environmental Regulations
358(5)
Alternative Energy Sources
363(3)
Wind Power
363(1)
Geothermal Power
364(1)
Solar Power
364(1)
Nuclear Power
364(1)
Biofuels
365(1)
Hydropower
365(1)
Business Response to Sustainability Issues
366(1)
Green Marketing
367(1)
Greenwashing
368(1)
Strategic Implementation of Environmental Responsibility
369(4)
Recycling Initiatives
369(1)
Stakeholder Assessment
370(1)
Risk Analysis
371(1)
The Strategic Environmental Audit
372(1)
Summary
373(1)
Important Terms for Review
374(1)
Resolving Ethical Business Challenges
375(1)
Check Your EQ
376(4)
PART 5 CASES
380(263)
Case 1 Monsanto Attempts to Balance Stakeholder Interests
382(14)
Case 2 Starbucks Mission: Social Responsibility and Brand Strength
396(11)
Case 3 Walmart Manages Ethics and Compliance Challenges
407(20)
Case 4 Sustainability Challenges in the Gas and Oil Industry
427(10)
Case 5 New Belgium Brewing: Engaging in Sustainable Social Responsibility
437(10)
Case 6 National Collegiate Athletic Association Ethics and Compliance Program
447(14)
Case 7 Google: The Quest to Balance Privacy with Profit
461(22)
Case 8 Zappos: Stepping Forward in Stakeholder Satisfaction
483(13)
Case 9 Enron: Questionable Accounting Leads to Collapse
496(12)
Case 10 Lululemon: Encouraging a Healthier Lifestyle
508(9)
Case 11 Frauds of the Century
517(11)
Case 12 Insider Trading at the Galleon Group
528(9)
Case 13 Whole Foods Strives to Be an Ethical Corporate Citizen
537(14)
Case 14 Apple Inc.'s Ethical Success and Challenges
551(15)
Case 15 PepsiCo's Journey Toward an Ethical and Socially Responsible Culture
566(15)
Case 16 Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity
581(9)
Case 17 Belle Meade Plantation: The First Nonprofit Winery Engages in Social Entrepreneurship
590(9)
Case 18 Managing the Risks of Global Bribery in Business
599(12)
Case 19 Multilevel Marketing under Fire: Herbalife Defends Its Business Model
611(20)
Case 20 The Mission of CVS: Corporate Social Responsibility and Pharmacy Innovation
631(12)
Index 643