This book presents an integrated view of the three main approaches to organization classical, human relations and systems showing what each has of value to contribute and how they complement each other. The three approaches are introduced, followed by critical analysis. The main classical problems are reviewed in the light of the systems approach. Finally there is a comparative summary in tabular form, an illustrative systems study and a decision schedule.
Foreword. Preface.
1. Introduction.
2. The Classical Approach:
Determining Objectives, Grouping Activities, Span of control, Grouping to
achieve economies of Scale, Conflict of Factors, Decentralization and
Divisionalisation, Establishing Relationships.
3. The Human Relations
Approach: Individual Needs and Wants, Behaviour of Work Groups, Behaviour of
the Supervisor, Inter-Group Behaviour.
4. The Systems Approach: Systems
Definition, Systems Approach to Organization, Analysing the Decision areas
and Establishing Information Needs, Designing the Communication Channels for
the Information Flow, Grouping Decision Areas to Minimize Communications
Burden. Postscript and Summary. Appendix 1: Illustrative Systems Study. 2:
Decision Schedule. References. Index.
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