Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orientated and willl be invaluable to those who want to improve or design business processes or organisational structures to identify IT solutions, especially those involving BPM systems, workflow or document management.
Recenzijos
Martyn Ould has re-invented process modelling for the real world. Throw away pre-conceived ideas of wall-to-wall reengineering charts, workflow diagrams and arcane application logic. The author shows us that processes are participatory, concurrent and mobile. Their underlying formalism is interactive role-based computation. With the advent of Business Process Management Systems (BPMS) this important book is essential practice for those modelling processes using languages such as BPML and BPEL. -- Howard Smith * Co-chair of the Business Process Management Initiative (BPMI.org) and Chief Technology Officer, Computer Sciences Corporation European Group *
Daugiau informacijos
"Martyn Ould has re-invented process modelling for the real world.... this important book is essential practice for those modelling processes using languages such as BPML and BPEL" - Howard Smith, CTO, Computer Sciences Corporation European Group.
Introduction
1 Basic process concepts
2 Modelling a process
3 Dynamism in the process
4 Process relationships
5 The three basic process types
6 Preparing a process architecture
7 Dynamism in the world
8 Managing the modelling
9 Discovering and defining processes
10 Analysing for process improvement
11 Designing a process
12 Processes and information systems
13 Processes and process systems
References
Index
Martyn Ould has more than 30 years of software development and business process management experience, working for leading software houses and management consultancies Deloitte, Praxis and Logica. He teaches at Oxford and Bristol universities and pioneered the development of the Riva method for business process management.
