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El. knyga: CAHIMS Review Guide: Preparing for Success in Healthcare Information and Management Systems 2nd edition [Taylor & Francis e-book]

  • Formatas: 190 pages, 26 Line drawings, black and white; 26 Illustrations, black and white
  • Serija: HIMSS Book Series
  • Išleidimo metai: 22-Aug-2022
  • Leidėjas: CRC Press
  • ISBN-13: 9780429443862
Kitos knygos pagal šią temą:
  • Taylor & Francis e-book
  • Kaina: 244,66 €*
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  • Standartinė kaina: 349,51 €
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CAHIMS Review Guide: Preparing for Success in Healthcare Information and Management Systems 2nd editionDidesnis paveikslėlis
  • Formatas: 190 pages, 26 Line drawings, black and white; 26 Illustrations, black and white
  • Serija: HIMSS Book Series
  • Išleidimo metai: 22-Aug-2022
  • Leidėjas: CRC Press
  • ISBN-13: 9780429443862
Kitos knygos pagal šią temą:
Taylor & Francis e-booksMore info about Taylor & Francis e-books
Partnerių interneto svetainė: https://www.taylorfrancis.com/books/9780429443862
HIMSS Certified Associate in Healthcare Information and Management Systems (CAHIMS) certification offers a pathway to careers in health information technology (health IT) for associate-level, emerging professionals, or those who would like to transition to health IT from other industries. The CAHIMS Review Guide, 2nd Edition is the ideal resource for those preparing for the CAHIMS certification examor looking for a comprehensive "health IT 101" guide.

Content in this updated and revised CAHIMS review guide reflects the new CAHIMS exam content outline. Content is divided into three topic categories: organizational and technology environments; systems analysis, design, selection, implementation, support, maintenance, testing, evaluation, privacy, and security; and leadership and management support. Each chapter includes learning objectives for tracking progress in understanding and articulating the content. Practice exam questions at the end of the book reinforce key concepts explored throughout the book.

This book is a comprehensive and timely introduction to healthcare information and management systems. Its also an invaluable resource for staying current in all aspects of the industry. In addition to sample exam questions, this book includes an overview of the eligibility requirements, testing procedures, and the CAHIMS examination itself.
Acknowledgments xiii
Introduction xv
Editors xix
SECTION I HEALTHCARE AND TECHNOLOGY ENVIRONMENTS
1(42)
1 Healthcare Environment
3(20)
Introduction
3(1)
Healthcare Delivery
4(1)
Types of Healthcare
4(1)
Places Where Care Is Provided
5(1)
Inpatient Healthcare Services
5(1)
Inpatient Hospital-Based Healthcare Services
5(1)
Non-Hospital Inpatient Facilities
5(1)
Hospice Care
6(1)
Outpatient Healthcare Services
6(1)
Other Outpatient Providers
6(1)
Healthcare Services Provided at the Federal Level
7(1)
Networks
8(1)
Managing Care Across the Continuum of Care
8(1)
Interdisciplinary Care
8(1)
Public Health
8(1)
Positions and Departments within Healthcare Organizations
9(1)
Departments in the Healthcare Field
9(1)
Management: Board of Directors
9(1)
Management: Officers
9(1)
Management: Patient Care and Information
10(1)
Healthcare Administrators
10(1)
Medical Staff
10(1)
Nursing Staff
10(1)
Physician Practices
10(1)
Non-Physician Services
11(1)
Departments Having a Focus on Patient Information
11(1)
Registration and Scheduling (Sometimes Called Patient Access)
12(1)
Health Information Management
12(1)
Information Services
12(1)
Other Departments
12(1)
Facilities Department
12(1)
Teaching and Research Departments
12(1)
Healthcare Financing and Regulation
12(1)
Health Insurance Coverage
13(1)
European Health Insurance
14(1)
U.S. Health Insurance
14(1)
Managed Care Plans
15(1)
Government-Funded Insurance
15(1)
The Medical Billing Process
16(1)
The Medical Billing Cycle
16(1)
Medical Code Sets
17(1)
Reimbursement
17(1)
Health Insurance Regulation
18(1)
ERISA
18(1)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
18(1)
Health Insurance Portability and Accountability Act (HIPAA)
18(1)
HIPAA Privacy Rule
19(1)
The Women's Health and Cancer Rights Act (WHCRA)
19(1)
ACA
19(1)
ARRA and the HITECH Act
19(1)
Promoting Interoperability (Formerly Known as Meaningful Use)
19(1)
Accreditation, Certification and Licensure
20(1)
Accreditation
20(1)
Certification
21(1)
Licensure
21(1)
Summary
21(1)
References
21(2)
2 Technology Environment
23(20)
Introduction
23(1)
Global Trends in Health IT
23(1)
Health Information Technology and Health Information Systems
24(1)
Cost Concerns as a Driver of Health IT Use
24(1)
Quality-of-Care Concerns as a Driver of Health IT Use
25(1)
Health IT Application Foundations
25(1)
Computer Software
26(1)
Role of the OS
26(1)
Utility Programs
26(1)
Software Development
26(1)
Programming Languages
27(1)
The Evolution of Electronic Health Record Applications
27(1)
EHR Functions
27(1)
EHR Feature: Computerized Provider Order Entry (CPOE)
28(1)
How CPOE Works
28(1)
Common Medication Errors That CPOE/CDS Can Prevent
28(1)
Where Is CPOE Used?
29(1)
Expert Systems/CDSS
30(1)
EHR Feature: ePrescribing
30(1)
EHR Data Warehouse
31(1)
Other Health IT Applications
31(1)
Patient Monitoring Systems
31(1)
Medical Imaging Systems
31(1)
OR Integration and Surgical Video Systems
32(1)
Clinical Laboratory Systems
32(1)
Revenue Cycle Management
33(1)
Revenue Cycle from a Healthcare Provider's Perspective
33(1)
Registration and Front-Office Functions
33(1)
Care Delivery, Capture of Charges and Documentation
34(1)
Medical Coding
34(1)
Admission-Discharge-Transfer
34(1)
Practice Management Systems
34(1)
Health Information Exchange (HIE)
34(1)
Health IT Infrastructure
35(1)
Servers, Storage and Databases
35(1)
Networks
35(1)
Network Speeds
36(1)
Routers
36(1)
IP Address
37(1)
Domain Names
37(1)
Trends Affecting Health IT
37(1)
Artificial Intelligence
37(1)
Big Data/Business Intelligence (BI) and Analytics
37(1)
Blockchain
38(1)
Cloud Computing
38(1)
Information Security or Cybersecurity
38(1)
Internet of Things (IoT)
38(1)
I nteroperability
39(1)
Mobile Health (mHealth)
39(1)
mHealth Adoption
39(1)
Challenges with Mobile Devices
39(1)
Multifactor Authentication (MFA)
40(1)
Natural Language Processing (NLP)
40(1)
Patient-Generated Health Data (PGHD)
40(1)
Personalized Medicine
40(1)
Telemedicine
40(1)
Three-Dimensional (3D) Printing
41(1)
Virtual Reality (VR)/Augmented Reality (AR)
41(1)
X-as-a-Service (XaaS)
41(1)
Summary
42(1)
References
42(1)
SECTION II CLINICAL INFORMATICS
43(16)
3 Clinical Informatics
45(14)
Introduction
45(1)
Basic Clinical Vocabulary and Terms
46(1)
National Standards for Health Information Technology
46(1)
Basic Information Technology Vocabulary and Terms
47(1)
Computers in Healthcare
48(1)
Hardware Specifications
49(1)
Software Considerations
50(1)
Connectivity Considerations
50(1)
Ergonomics
51(1)
Optimizing Clinical Effectiveness of Health Information Technology
51(1)
Common Clinical Metrics Used in Healthcare
52(1)
Common Data Visualization Methods
52(4)
Clinical Decision Support (CDS)
56(1)
Summary
57(1)
References
57(2)
SECTION III HEALTHCARE INFORMATION AND SYSTEMS MANAGEMENT
59(72)
4 Analysis
61(16)
Introduction
61(1)
Analysis
62(1)
The Role of the Analyst
62(1)
Process Analysis
62(1)
Process Analysis: Determining Requirements
62(1)
The Value of Process Mapping
63(1)
Understanding Process Maps
64(1)
The "What" of Process Maps
64(1)
Mapping Key Information
65(1)
Process Map Visualization
66(1)
Common Clinical Processes
66(2)
Workflow Analysis and EHR Deployment
68(1)
Understanding the Processes
68(2)
The Benefits of Workflow Analysis
70(1)
Systems Development Life Cycle
70(3)
Conducting Basic Data Analysis and Interpretation
73(1)
RFI/RFP
74(1)
Request for Information
74(1)
Request for Proposal
75(1)
Non-Disclosure Agreement
75(1)
Summary
75(1)
References
75(2)
5 Design
77(14)
Introduction
77(1)
Usability
78(1)
User-Centered Design
78(1)
The Users
78(1)
Usability Trends
79(1)
The Design Process
79(1)
Requirements Progression
80(1)
Documenting Requirements
80(1)
Methods for Eliciting Requirements
80(1)
Organizing Ideas and Data
81(1)
Bring the Requirements Together
81(1)
Bottlenecks and Workarounds
81(1)
General Project Considerations
82(1)
Project Management Plan
83(1)
Terminology
83(1)
Estimation Techniques
84(1)
Quality Management
84(1)
Human Resource Management Plan
84(1)
Request for Proposal (RFP)
84(1)
Hardware and Network Implications
85(1)
Standards in Electronic Health Records
85(1)
Implementation and Data Migration
85(1)
Gap Analysis
86(1)
Functional Requirements of Software, Hardware and Network Solutions
86(1)
Business Continuity Planning (BCP)
86(1)
Scheduled Downtime Procedures
87(1)
Unscheduled Downtime Procedures
87(1)
Data Management
87(1)
Types of Data in a Database Environment
87(1)
Field Formats
88(1)
Summary
88(1)
References
89(2)
6 Selection, Implementation, Support and Maintenance
91(16)
Introduction
91(1)
System Selection
91(1)
Additional Considerations for Successful System Selection
92(1)
Certification of EHR - Authorized Testing and Certification Bodies
93(1)
The Purpose of EHR System Certification in the U.S.
93(1)
Interoperability and Data Exchange Standards
93(1)
Health Level Seven International (HL7)
93(1)
Vocabulary and Terminology Standards
94(1)
Transport Standards
94(1)
Vendor-Specific Considerations
95(1)
Hardware
95(1)
Vendor Selection - Narrowing the Choice
95(1)
Vendor Selection: Demos and Reference Checks
96(1)
Vendor Selection: Site Visits
96(1)
Implementation
96(1)
Critical Installation Considerations
97(1)
Training Strategies and Methods
97(1)
Training with ADDIE
98(1)
ADDIE Analysis
98(1)
ADDIE Design
98(1)
ADDIE Development
99(1)
ADDIE Implementation
99(1)
ADDIE Evaluation
99(1)
Initial Implementation/Elaboration Go-Live
99(1)
Contextual Implementation Model
100(1)
Implementation Challenges
101(1)
Implementation Support
101(1)
Performance Baseline Measurement Post Go-Live
102(1)
Support and Maintenance After Go-Live
102(1)
Support Team
103(1)
Superusers
103(1)
Troubleshooting
103(1)
Working with Vendors
104(1)
Upgrading
105(1)
Summary
106(1)
References
106(1)
7 Testing and Evaluation
107(10)
Introduction
107(1)
Testing
107(1)
Test Cases
108(1)
Types of Testing
108(1)
Scenario Testing
108(1)
Unit Testing
108(1)
Integration Testing
108(1)
System Testing
109(1)
System Integration Testing
109(1)
Usability Testing
109(1)
Accessibility Testing
109(1)
Ad Hoc Testing
109(1)
Exploratory Testing
109(1)
Installation Testing
109(1)
Load Testing
110(1)
Stress Testing
110(1)
Maintenance Testing
110(1)
Recovery Testing
110(1)
Reliability Testing
110(1)
Regression Testing
110(1)
Sanity Testing
110(1)
Scalability Testing
111(1)
Security Testing
111(1)
Smoke Testing
111(1)
Volume Testing
111(1)
Benchmark Testing
111(1)
Additional Monitoring
111(1)
User Acceptance Testing
112(1)
Closeout Meeting
112(1)
Planning
113(1)
Designing Test Cases
113(1)
Test Controls
114(1)
End User Testing Process and Acceptance
114(1)
Pilot Testing
115(1)
Evaluation and Feedback
115(1)
Summary
116(1)
References
116(1)
8 Privacy and Security
117(14)
Introduction
117(1)
Privacy, Confidentiality and Security
117(1)
Types of Security
118(1)
Physical Security
118(1)
Network Security
118(1)
Application Security
118(1)
User Security
118(1)
Measures for Mitigating Security Threats
119(1)
Authentication
119(1)
Access Control
119(1)
Firewalls
120(1)
Antivirus Software
120(1)
Intrusion Protection System (IPS)
120(1)
Encryption
120(1)
Security Audits
121(1)
Nonrepudiation
121(1)
Password Policies
121(1)
Domain-Based Network Environment
121(1)
Advisable Security Measures for a Domain-Based Network Environment
122(1)
GDPR, HIPAA and Risk Analysis
122(1)
General Data Protection Regulation (GDPR)
122(1)
The Health Insurance Portability and Accountability Act of 1996 (HIPAA)
122(1)
Administrative Safeguards
123(1)
Steps for Risk Analysis
124(1)
Access Policies Should Address These Questions
124(1)
Types of Hacking
124(1)
The Insiders
124(1)
Social Engineering
125(1)
Brute Force
125(1)
Eavesdropping
125(1)
Identity Spoofing
125(1)
Password-Based Attacks
125(1)
Application Layer Attacks
125(1)
Breach Events
125(1)
Physical Safeguards
125(2)
Technical Safeguards
127(1)
Active Directory
127(1)
Audit Control
127(1)
Electronic Controls
128(1)
Security Baselines
128(1)
Summary
128(1)
References
129(2)
SECTION IV MANAGEMENT AND LEADERSHIP
131(28)
9 Management and Leadership
133(26)
Introduction
133(1)
Leadership Style
134(1)
The Importance of Emotional Intelligence
134(1)
Communication
135(1)
Communication Modes
136(1)
Synchronous Communication
136(1)
Asynchronous Communication
136(1)
Selecting Tools for Communication
136(1)
Business Communications
137(1)
Team Building
137(1)
Input
138(1)
Throughput
138(1)
Output
138(1)
Wheelan Model of Team Development
139(1)
Stage 1 Dependency and Inclusion
139(1)
Stage 2 Counterdependency and Fight
139(1)
Stage 3 Trust and Structure
139(1)
Stage 4 Work and Productivity
139(1)
Critical Thinking
139(1)
What Do Health IT Customers Want?
140(1)
Skills for Excellent Customer Service
140(1)
Personal Traits
141(1)
Professional Skills
141(1)
Customer Service Skills
141(1)
Follow-up Skills
142(1)
Project Management
142(1)
Leadership and Change Management
143(1)
Strategic Planning
143(1)
IT Strategic and Tactical Planning
143(1)
Risk Management
144(1)
Comparing Strategic Planning with Tactical Planning
144(1)
The Strategic Planning Process
144(1)
Aligning IT and Business Strategic Plans
144(1)
The Alignment Process
145(1)
The Prioritization Process
145(1)
Establishing an IT Governance Structure
145(1)
Ethics
146(1)
Ethics and Health IT Professionals
146(1)
What Is Professionalism?
146(1)
Sources of Ethics Standards
146(1)
Four Ethical Duties of Health Informatics Professionals
147(1)
Duties Owed to Patients
148(1)
Duties Owed to Employers
148(1)
Duties Owed to Coworkers
148(1)
Responding to Unethical Practices
148(1)
Whistleblowers
148(1)
Conflicts of Interest
149(1)
Quality Assurance and Performance Improvement
149(1)
Healthcare Quality Challenges
149(1)
Defining Quality Healthcare
150(1)
Quality Improvement and Health IT
150(1)
Managing Quality in Health IT
150(1)
Quality Assurance and Quality Control
151(1)
Quality Management and Total Quality Management (TQM)
151(1)
Creating a Quality Culture
152(1)
Creating a Quality Management Plan
153(1)
Key Quality Management Standards: International Organization for Standardization (ISO) 9000
154(2)
Summary
156(1)
References
156(3)
Questions 159(16)
Answer Key 175(12)
Index 187
HIMSS is a global voice, advisor and thought leader of health transformation through Health IT with a unique breadth and depth of expertise and capabilities to improve the quality, safety, and efficiency of health, healthcare and care outcomes. As the leading source of Health IT, HIMSS designs and leverages key data assets, predictive models and tools to advise global leaders, stakeholders and influencers of best practices in Health IT so they have the right information at the point of decision.

Through its HIT network of over 1 million experts, over 200 knowledge exchanges and collaborations, including 60,000 plus members, HIMSS drives innovative; forward thinking around best uses of technology in support of better connected care, improved population health and low cost of care.

HIMSS is a not for profit, headquartered in Chicago, Illinois with additional offices in North America, Latin America, Europe, United Kingdom and Asia.
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