This handbook is for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. Filled with engaging stories and examples, the book presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues.
If you are a leaderin any sense of the wordor aspire to be an effective one, the world desperately needs you. Perhaps you are an elected or appointed official. Or you run a library. Or you coach a Little League team. While leaders do many things, a major cornerstone of effective leadership is conflict management.
Filled with many engaging stories and examples, Calming the Storm: A Leaders Handbook for Managing Unproductive Conflicts presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues. Conflict management expert Peter S. Adler brings decades of national and international experience that will be useful for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. This practical book provides a reservoir of ideas that can be used and adapted for diverse, individual situations.
Recenzijos
This is a book that needed to be written and none better to do so than Peter Adler who has spent a lifetime building human bridges and guiding deeply divided stakeholders toward consensus on intractable societal issues. -- Clinton A. Vince, partner and chair, Dentons US Energy Practice Group; co-chair of Dentons Global Energy Sector Peter Adler brings his unique and vast experience to a vexing challenge in today's landscapehow can we foster more cooperation and collaboration in an environment dominated by ideological and partisan divides. Through carefully selected vignettes and historical examples, he explores the tactics and techniques essential to being a positive leader in today's demanding environment. He covers this material with incredible insight and inspiration. This is a must-read for anyone interested in good government. -- Thomas Corbett, Senior Scientist Emeritus, University of Wisconsin; affiliate, Institute for Research on Poverty Calming the Storm offers an amazing collection of wisdom and anecdotes revealing Peter Adlers deep experience in the conflict resolution and consensus building field. I often found several things delightfully new that I didnt know on practically every page of this book. For people who are new to the field, the treasures here are even more abundant. This book is unlike any other book in the field: it is useful, but at the same time, it is just plain fun! -- Dr. Heidi Burgess, founder and co-director, University of Colorado; Conflict Information Consortium; Beyond Intractability
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This handbook is for all types of leaders in the public, private, and civil sectors who need to negotiate considerations, calm frictions, mend fences, and facilitate cooperation. Filled with engaging stories and examples, the book presents seventy-five short and quick guidelines for getting past useless arguments and taming cranky issues.
Table of Contents
About the Author
Introduction
Want to Calm a Storm?
I. Timing is Everything
II. Be Ready to Enlist Others into Your Effort
III. Get into an Independence Zone
IV. Help Rivals Find Sweet Spots
V. Watch Power Expand, Shift, or Attenuate
VI. Grab that Sudden Innovation Inspiration and See if it Fits
VII. Uncover Fresh Energy
VIII. Make Teams High Performing
IX. Listen More, Absorb Everything, Talk Sparingly
X. Find Facts (Together)
XI. Take on the Snarky Governance Problem
XII. Look Around the Bend and Over the Horizon
XIII. Build Pacts, Treaties, Bargains, and Accords
XIV. Choreograph Moves
XV. Move Past Gridlock
Postscript
Peter S. Adler, Ph.D. is a partner in GUILD Consulting and the former president and CEO of The Keystone Center (www.keystone.org). Adlers specialty is multi-party problem-solving for policy and governance disputes and for enterprises seeking operational alignment, excellence, and strategy. He has extensive national and international experience with business and policy negotiations and writes, trains, and teaches in areas of conflict management. Adler is a former Peace Corps volunteer and has held executive positions with the Hawaii Supreme Court, Hawaii Justice Foundation, and the Neighborhood Justice Center and served as president of the Society of Professionals in Dispute Resolution. He has authored five books and other publications in the field of conflict management.
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