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xi | |
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xiii | |
Preface |
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xv | |
Acknowledgments |
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xxi | |
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PART ONE ABOUT THE CERT RESILIENCE MANAGEMENT MODEL |
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1 | (64) |
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7 | (14) |
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1.1 The Influence of Process Improvement and Capability Maturity Models |
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8 | (2) |
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1.2 The Evolution of CERT-RMM |
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10 | (5) |
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1.3 CERT-RMM and CMMI Models |
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15 | (3) |
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1.4 Why CERT-RMM Is Not a Capability Maturity Model |
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18 | (3) |
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2 Understanding Key Concepts In CERT-RMM |
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21 | (20) |
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2.1 Foundational Concepts |
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21 | (6) |
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2.1.1 Disruption and Stress |
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21 | (2) |
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23 | (2) |
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2.1.3 Managing Operational Resilience |
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25 | (2) |
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2.2 Elements of Operational Resilience Management |
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27 | (12) |
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27 | (2) |
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29 | (1) |
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30 | (3) |
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2.2.4 Resilience Requirements |
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33 | (2) |
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2.2.5 Strategies for Protecting and Sustaining Assets |
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35 | (1) |
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2.2.6 Life-Cycle Coverage |
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36 | (3) |
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2.3 Adapting CERT-RMM Terminology and Concepts |
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39 | (2) |
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41 | (12) |
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3.1 The Process Areas and Their Categories |
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41 | (1) |
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42 | (1) |
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3.2 Process Area Component Categories |
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42 | (2) |
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3.2.1 Required Components |
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44 | (1) |
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3.2.2 Expected Components |
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44 | (1) |
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3.2.3 Informative Components |
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44 | (1) |
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3.3 Process Area Component Descriptions |
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44 | (3) |
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44 | (1) |
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44 | (1) |
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3.3.3 Related Process Areas Section |
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45 | (1) |
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3.3.4 Summary of Specific Goals and Practices |
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45 | (1) |
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3.3.5 Specific Goals and Practices |
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45 | (1) |
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3.3.6 Generic Goals and Practices |
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46 | (1) |
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3.3.7 Typical Work Products |
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46 | (1) |
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3.3.8 Subpractices, Notes, Example Blocks, Generic Practice Elaborations, References, and Amplifications |
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47 | (1) |
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47 | (2) |
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3.5 Typographical and Structural Conventions |
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49 | (4) |
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53 | (12) |
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54 | (5) |
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4.1.1 Enterprise Management |
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54 | (2) |
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56 | (1) |
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56 | (1) |
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57 | (2) |
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4.2 Objective Views for Assets |
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59 | (6) |
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59 | (1) |
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59 | (1) |
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60 | (1) |
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60 | (5) |
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PART TWO PROCESS INSTITUTIONALIZATION AND IMPROVEMENT |
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65 | (54) |
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5 Institutionalizing Operational Resilience Management Processes |
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67 | (10) |
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67 | (1) |
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5.2 Understanding Capability Levels |
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68 | (1) |
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5.3 Connecting Capability Levels to Process Institutionalization |
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69 | (4) |
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5.3.1 Capability Level 0: Incomplete |
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70 | (1) |
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5.3.2 Capability Level 1: Performed |
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70 | (1) |
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5.3.3 Capability Level 2: Managed |
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70 | (2) |
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5.3.4 Capability Level 3: Defined |
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72 | (1) |
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5.3.5 Other Capability Levels |
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72 | (1) |
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5.4 CERT-RMM Generic Goals and Practices |
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73 | (1) |
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5.4.1 CERT-RMM Elaborated Generic Goals and Practices |
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74 | (1) |
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5.5 Applying Generic Practices |
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74 | (1) |
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5.6 Process Areas That Support Generic Practices |
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74 | (3) |
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77 | (22) |
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6.1 Examples of CERT-RMM Uses |
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78 | (2) |
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6.1.1 Supporting Strategic and Operational Objectives |
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78 | (1) |
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6.1.2 A Basis for Evaluation, Guidance, and Comparison |
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78 | (1) |
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6.1.3 An Organizing Structure for Deployed Practices |
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79 | (1) |
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6.1.4 Model-Based Process Improvement |
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80 | (1) |
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6.2 Focusing CERT-RMM on Model-Based Process Improvement |
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80 | (3) |
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6.2.1 Making the Business Case |
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81 | (1) |
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6.2.2 A Process Improvement Process |
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82 | (1) |
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6.3 Setting and Communicating Objectives Using CERT-RMM |
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83 | (9) |
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6.3.1 Organizational Scope |
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85 | (2) |
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87 | (3) |
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6.3.3 Capability Level Targets |
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90 | (2) |
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6.4 Diagnosing Based on CERT-RMM |
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92 | (3) |
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6.4.1 Formal Diagnosis Using the CERT-RMM Capability Appraisal Method |
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92 | (2) |
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94 | (1) |
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6.5 Planning CERT-RMM--Based Improvements |
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95 | (4) |
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95 | (1) |
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6.5.2 Planning Practice Instantiation |
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95 | (4) |
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99 | (20) |
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Using CERT-RMM in the Utility Sector |
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99 | (5) |
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Addressing Resilience as a Key Aspect of Software Assurance Throughout the Software Life Cycle |
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104 | (6) |
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Raising the Bar on Business Resilience |
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110 | (5) |
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Measuring Operational Resilience Using CERT-RMM |
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115 | (4) |
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PART THREE CERT-RMM PROCESS AREAS |
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119 | (824) |
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Asset Definition And Management |
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121 | (28) |
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149 | (26) |
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175 | (34) |
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209 | (32) |
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241 | (30) |
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271 | (36) |
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307 | (34) |
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External Dependencies Management |
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341 | (40) |
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Financial Resource Management |
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381 | (30) |
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Human Resource Management |
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411 | (36) |
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447 | (26) |
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Incident Management And Control |
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473 | (40) |
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Knowledge And Information Management |
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513 | (38) |
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551 | (26) |
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577 | (30) |
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Organizational Process Definition |
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607 | (22) |
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Organizational Process Focus |
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629 | (24) |
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Organizational Training And Awareness |
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653 | (32) |
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685 | (32) |
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717 | (30) |
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Resilience Requirements Development |
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747 | (24) |
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Resilience Requirements Management |
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771 | (22) |
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Resilient Technical Solution Engineering |
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793 | (38) |
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831 | (38) |
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869 | (46) |
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Vulnerability Analysis And Resolution |
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915 | (28) |
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943 | (58) |
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A Generic Goals And Practices |
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945 | (12) |
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B Targeted Improvement Roadmaps |
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957 | (8) |
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965 | (24) |
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D Acronyms And Initialisms |
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989 | (4) |
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993 | (4) |
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997 | (4) |
Index |
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1001 | |