Ken Grady, Judith McKay, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor...
(Išleidimo metai: 31-Jul-2021, EPUB+DRM, Leidėjas: Globe Law and Business Ltd, ISBN-13: 9781787426481)
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet...Daugiau...
Ken Grady, Judith McKay, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor...
(Išleidimo metai: 31-Jul-2021, PDF+DRM, Leidėjas: Globe Law and Business Ltd, ISBN-13: 9781787426498)
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet...Daugiau...
