Gilbert Owusu, Paul OBrien, John McCall, Neil F. Doherty
(Išleidimo metai: 21-Jan-2014, PDF+DRM, Leidėjas: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, ISBN-13: 9783642449703)
The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effect...Daugiau...
