The main objective of this book is to understand the relevancy of new technologies and how they are accomplished with the strategies to pursue customer centricity required to enhance customer experience and to meet customer demand--...Daugiau...
AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial intelligence and machine learning models and methods for business applications, as well as algorithmic approaches for customer suppor...Daugiau...
In the modern data-driven era, artificial intelligence (AI) and machine learning (ML) technologies that allow a computer to mimic intelligent human behavior are essential for organizations to achieve business excellence and assist organizations in e...Daugiau...
Investigates the applications of AI and ML and how they can be implemented to enhance customer support and analytics at various levels of organizations. The book covers topics such as artificial intelligence, machine learning, supervised learning, d...Daugiau...
Explores the ever-changing field of running an online busines and presents the issues and challenges in online business triggered by global shifts in the online environment and technological changes. The book draws from a range of technologies used...Daugiau...
Online business has been growing progressively and has become the major business platform within the past two decades. The internet bulldozed the development of new business models and innovations that substantially changed the way businesses run to...Daugiau...
(Išleidimo metai: 05-Feb-2021, Hardback, Leidėjas: Business Science Reference, ISBN-13: 9781799876038)
This book unravels and provides business managers and scholars with new development in managing the ever-increasing global and advance technology change influencing the running of online business--...Daugiau...
Through the growing penetration of new technologies, online consumers can now share and collaborate amongst themselves while shopping online. As they receive information about products from media exposure and their collaboration with other consumers...Daugiau...
Presents research exploring the techniques and impacts of new technologies deployed in todays digital marketplace as well as recent development and empirical research on consumer behaviour. The book features coverage on a broad range of topics, inc...Daugiau...