Acknowledgments |
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xiii | |
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xiv | |
Introduction |
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xv | |
About the Product |
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xvi | |
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SECTION ONE: INTRODUCTION TO PROPERTY MANAGEMENT |
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1 | (24) |
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The Benefits of Managing Properties |
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3 | (7) |
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4 | (2) |
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Do It Yourself or Hire Someone? |
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6 | (3) |
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9 | (1) |
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9 | (1) |
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The Skills, Aptitude, and Attitudes of Successful Property Managers |
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10 | (7) |
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10 | (3) |
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13 | (2) |
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For the Non-Do-It-Yourself Types |
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15 | (2) |
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Build a Winning Strategy, Plan, and Team |
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17 | (8) |
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18 | (3) |
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21 | (4) |
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25 | (32) |
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Beyond Record Keeping: The Importance of Systems |
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27 | (5) |
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28 | (2) |
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30 | (1) |
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31 | (1) |
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Property Maintenance, Repairs, and Construction |
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32 | (9) |
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32 | (2) |
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34 | (1) |
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34 | (1) |
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Open Lines of Communication |
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35 | (2) |
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37 | (2) |
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Green Property Management |
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39 | (2) |
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Achieving Scale: Hiring, Training, Retaining, and Compensating Property Management Personnel |
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41 | (8) |
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42 | (1) |
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43 | (3) |
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46 | (3) |
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Outsourcing Property Management |
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49 | (8) |
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50 | (1) |
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Where to Look for a Management Company |
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51 | (2) |
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53 | (1) |
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54 | (3) |
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57 | (72) |
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Marketing Vacancies/Setting Rents and Terms |
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59 | (16) |
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60 | (1) |
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61 | (1) |
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62 | (2) |
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64 | (1) |
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Notices on Bulletin Boards |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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66 | (1) |
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67 | (1) |
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67 | (1) |
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68 | (1) |
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Full-Time Worker, Part-Time Landlord |
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69 | (1) |
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70 | (5) |
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Setting Rents and Structuring Leases |
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75 | (10) |
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High Rent versus Low Rent |
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75 | (1) |
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Calculating How Much Rent to Charge |
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75 | (2) |
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Increasing the Value of Your Rental |
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77 | (1) |
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When, Why, and How to Lower Rent |
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78 | (1) |
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78 | (5) |
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83 | (2) |
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Screening Tenants: The War Is Won before It Is Ever Fought |
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85 | (21) |
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85 | (4) |
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89 | (6) |
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95 | (1) |
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Who Pays for the Background Check |
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95 | (1) |
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96 | (1) |
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96 | (7) |
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103 | (3) |
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The Mechanics of Rent Billing, Collection, and Reporting |
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106 | (10) |
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107 | (2) |
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109 | (1) |
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Setting and Enforcing Due Dates |
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110 | (1) |
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When, Why, and How to Increase Rent |
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111 | (3) |
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When, Why, and How to Lower Rent |
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114 | (2) |
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Tenant Relations, Communications, and Problems |
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116 | (13) |
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Definition of a Good Tenant |
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116 | (2) |
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Definition of a Difficult Tenant |
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118 | (2) |
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120 | (2) |
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How to Legally Evict Someone |
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122 | (2) |
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When Eviction Is Necessary |
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124 | (2) |
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126 | (3) |
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SECTION FOUR: GETTING DOWN TO BUSINESS |
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129 | (20) |
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Entity Formation and Asset Protection |
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131 | (5) |
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131 | (3) |
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134 | (2) |
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Understanding Landlord-Tenant Law including Discrimination |
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136 | (4) |
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136 | (2) |
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138 | (2) |
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140 | (5) |
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140 | (1) |
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141 | (4) |
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145 | (4) |
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Property and Casualty Insurance |
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145 | (1) |
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General Liability Insurance |
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146 | (1) |
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Flood or Water Damage Insurance |
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146 | (1) |
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Umbrella Liability Insurance |
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146 | (1) |
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147 | (2) |
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SECTION FIVE: SPECIAL TOPICS |
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149 | (16) |
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Specialized Housing Markets |
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151 | (7) |
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151 | (1) |
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152 | (1) |
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153 | (2) |
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155 | (2) |
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157 | (1) |
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Affordable Housing, Section 8, and Discrimination |
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158 | (5) |
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160 | (1) |
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161 | (1) |
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162 | (1) |
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Continuing Your Property Management Education |
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163 | (2) |
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163 | (1) |
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164 | (1) |
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165 | (82) |
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Appendix A Summary of Icon Information |
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167 | (2) |
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Appendix B Tour of the CompleteLandlord Site with Free Trial Membership Offer |
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169 | (20) |
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Appendix C Essential CompleteLandlord Worksheets, Checklists, and Other Forms |
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189 | (21) |
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Appendix D Associations and Other Resources |
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210 | (3) |
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Appendix E Glossary of Real Estate Terms |
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213 | (34) |
Index |
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247 | (11) |
CLL Catalog |
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258 | |