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El. knyga: CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)

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  • Formatas: 544 pages
  • Išleidimo metai: 28-Feb-2023
  • Leidėjas: McGraw-Hill Education
  • Kalba: eng
  • ISBN-13: 9781264852970
Kitos knygos pagal šią temą:
CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)Didesnis paveikslėlis
  • Formatas: 544 pages
  • Išleidimo metai: 28-Feb-2023
  • Leidėjas: McGraw-Hill Education
  • Kalba: eng
  • ISBN-13: 9781264852970
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This comprehensive study guide delivers complete coverage of every topic on the CompTIA Project+ exam

Take the challenging CompTIA Project+ (Exam PK0-005) with complete confidence using the detailed information contained in this highly effective self-study guide. You will get clear explanations of every topic on the test along with special elements that reinforce and teach practical skills, step-by-step exercises, exam tips, and notes. The book serves both a powerful exam preparation tool and an ideal on-the-job reference.

Written by an expert in the field, CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005) offers complete coverage of every topic on the test and features accurate practice questions. You will get coverage of IT project life cycles, project roles, and the skills necessary to effectively initiate, plan, execute, monitor and close a project. Sidebars throughout offer real-world insights and practical applications, and end-of-chapter summaries and review questions aid in retention.

  • Delivers 100% coverage of all objectives for the CompTIA Project+ certification exam
  • Contains a discount code for 10% off of the exam
  • Online content includes 180 practice questions, video training, and downloadable worksheets and templates
Acknowledgments xxi
Introduction xxiii
Chapter 1 Launching a Technology Project
1(46)
Defining the Project Management Framework
2(4)
Exploring Project Characteristics
3(1)
Working with Project Management Entities
3(3)
Working with Predictive Projects
6(4)
Initiating the Project
7(1)
Planning the Project
7(1)
Executing the Project
8(1)
Monitoring and Controlling the Project
9(1)
Closing the Project
10(1)
Introducing Agile Project Management
10(3)
Exploring Agile Projects
11(1)
Comparing Iterative and Incremental Approaches in Agile
12(1)
Developing the Project Charter
13(5)
Creating the Project Charter
14(1)
Project Charter Elements
15(1)
Sample Project Charter
16(2)
Gathering Project Information
18(16)
Establishing the Project Requirements
18(6)
Possessing Multiple Personas
24(2)
No Other Choices?
26(1)
Interviewing Management
26(2)
Interviewing the Stakeholders
28(3)
Working with a Business Case
31(1)
Establishing the Completion Date
32(2)
CompTTA Project+ Exam Highlight: Initiating Processes
34(2)
Chapter Review
36(11)
Exercises
37(1)
Exercise 1-1 Analyze Objectives of Key Personnel
37(1)
Exercise 1-2 Write Project Charter
38(1)
Exercise Solutions
39(1)
Exercise 1-1 Analyze Objectives of Key Personnel
39(1)
Exercise 1-2 Write Project Charter
40(1)
Questions
41(3)
Answers
44(3)
Chapter 2 Planning the Project
47(44)
How to Plan
47(16)
Defining the Business Value
50(2)
Creating a Feasibility Study
52(4)
Executive Summary for Murray Enterprises
56(2)
Creating the Business Case
58(1)
Writing the Project Scope Statement
59(3)
Planning in Agile Projects
62(1)
Establishing Project Priority
63(8)
Internal Competition
65(2)
Obtaining Budget Dollars
67(4)
Creating an Approach
71(5)
Create a Milestone List
71(3)
Manage the Planning
74(1)
Contingency Plans
75(1)
Introducing Agile Methodologies
76(3)
Introducing Scrum Agile Project Management
76(1)
Reviewing Agile Management Principles
77(2)
CompTIA Project+ Exam Highlight: Planning Processes
79(2)
Chapter Review
81(10)
Exercises
82(1)
Exercise 2-1 Research Objectives Worksheet
82(1)
Exercise 2-2 Executive Summary for Caufield Educational Supply Company
83(1)
Exercise Solutions
83(1)
Exercise 2-1 Research Objectives Worksheet
83(1)
Exercise 2-2 Executive Summary for Caufield Educational Supply Company
84(1)
Questions
85(4)
Answers
89(2)
Chapter 3 Working with Management
91(42)
Defining the Organizational Structure
91(2)
Working in a Functional Organization
92(1)
Working in a Matrix Organization
92(1)
Working in a Projectized Organization
93(1)
Presenting the Project to Management
93(5)
Start at the End
94(1)
The WIIFM Principle
95(1)
Tailor the Presentation
96(1)
Role of a Salesperson
97(1)
Defining Management's Role
98(10)
How Projects Get Initiated
100(3)
Management Theories
103(3)
Delegate Duties
106(1)
Focusing on the Results
107(1)
Inventing a Project Kickoff
108(3)
Set the Stage
109(1)
Timebox the Meeting
110(1)
How Management Fits In
110(1)
Defining the Purpose
110(1)
Creating Management Alliances
111(5)
Working Together
112(1)
Following Organizational Governance
113(1)
Dealing with Challenging Bosses
114(1)
Working with Good Bosses
115(1)
CompTIA Project+ Exam Highlight: Management Processes
116(2)
Chapter Review
118(15)
Exercises
119(1)
Exercise 3-1 Preparing a Presentation Opening Statement
119(1)
Exercise 3-2 Creating a Kickoff Meeting Event
119(1)
Exercise 3-3 Dealing with Negative Stakeholders
120(1)
Exercise 3-4 Calculating Time Value of Money
121(1)
Exercise Solutions
122(1)
Exercise 3-1 Preparing a Presentation Opening Statement
122(1)
Exercise 3-2 Creating a Kickoff" Meeting Event
123(1)
Exercise 3-3 Dealing with Negative Stakeholders
124(1)
Exercise 3-4 Calculating Time Value of Money
125(1)
Questions
126(3)
Answers
129(4)
Chapter 4 Managing the Project Scope
133(34)
Creating the Project Scope
133(6)
Gathering Requirements Through Communications
134(1)
Creating the Product Backlog
135(1)
Working with the Balanced Scorecard Approach
136(1)
Writing the Project Scope Statement
136(3)
Defining the Work Breakdown Structure
139(7)
Working with a WBS
140(1)
Coordinating WBS Components
141(1)
Defining a WBS Approach
142(1)
The Mechanics of Creating a WBS
143(1)
Why You Need a WBS
144(1)
Creating a WBS Dictionary
145(1)
Obtaining Stakeholder Approval
146(2)
Presenting to the Project Sponsor
146(1)
Presenting to Key Stakeholders
147(1)
CompTIA Project+ Exam Highlight: Managing Project Scope
148(2)
Chapter Review
150(17)
Exercises
151(1)
Exercise 4-1 Writing a Project Scope Statement
151(2)
Exercise 4-2 Create a Work Breakdown Structure
153(1)
Exercise Solutions
154(1)
Exercise 4-1 Writing a Project Scope Statement-
154(4)
Exercise 4-2 Creating a Work Breakdown Structure
158(2)
Questions
160(4)
Answers
164(3)
Chapter 5 Creating the Budget
167(36)
Budget Basics
168(3)
Phased Gate Estimating
169(1)
Determine the Estimate Type
170(1)
Implementing Bottom-Up Cost Estimates
171(7)
Allowance for Change
175(2)
Creating a PERT Estimate
177(1)
Using Top-Down Estimating
178(1)
Using Analogous Cost Estimating
178(1)
Using Parametric Modeling
179(1)
Budget at Completion
179(1)
Zero-Based Budgeting
180(1)
Determining Project Expenses
181(6)
The Cost of Goods
182(2)
Outsourcing
184(1)
Estimating Work Hours
185(2)
Tracking Budgetary Expenses
187(4)
Runaway Projects
187(2)
Keeping Track of Expenses
189(2)
CompTIA Project Exam Highlight: Managing Project Costs
191(2)
Chapter Review
193(10)
Exercises
193(1)
Exercise 5-1 Complete an Estimating Worksheet
193(2)
Exercise 5-2 Explore Project Cost Estimating
195(1)
Exercise Solutions
195(1)
Exercise 5-1 Complete an Estimating Worksheet
195(1)
Exercise 5-2 Explore Project Cost Estimating
196(1)
Questions
196(4)
Answers
200(3)
Chapter 6 Building the Project Plan
203(54)
Building the Project Plans
204(40)
Addressing Project Factors
204(1)
Planning for Security and Privacy
205(1)
Creating Project Plan Documents
206(2)
Creating the Project Scope Management Plan
208(3)
Defining the Project Schedule Management Plan
211(9)
Building the Project Network Diagram
220(2)
Analyzing the Project Network Diagram
222(4)
Creating the Project Cost Management Plan
226(1)
Planning for Project Quality
227(2)
Preparing for Managing a Project Team
229(1)
Writing the Project Communications Management Plan
230(3)
Planning for Project Risk Management
233(5)
Creating the Stakeholder Management Plan
238(2)
Building the Project Procurement Management Plan
240(4)
CompTIA Project+ Exam Highlight: Planning Processes
244(3)
Chapter Review
247(10)
Exercises
248(1)
Exercise 6-1 Create a Project Network Diagram
248(1)
Exercise 6-2 Create a Risk Contingency Reserve
249(1)
Exercise Solutions
250(1)
Exercise 6-1 Create a Project Network Diagram
250(1)
Exercise 6-2 Create a Risk Contingency Reserve
251(1)
Questions
251(4)
Answers
255(2)
Chapter 7 Organizing a Project Team
257(36)
Assessing Internal Skills
258(4)
Identifying Resource Requirements
258(1)
Experience Is the Best Barometer
259(1)
Resumes and Skill Assessments
260(1)
Create a Roles and Responsibilities Matrix
260(1)
Learning Is Hard Work
261(1)
Creating a Team
262(4)
Defining Project Manager Power
262(1)
Hello! My Name Is
263(1)
Where Do You Live?
264(2)
Building Relationships
266(1)
Serving as a Project Coordinator
266(1)
Exploring the Project Coordinator Roles and Responsibilities
266(1)
Supporting the Project Manager
267(1)
Working with a Project Scheduler
267(3)
Scheduling Project Activities
268(1)
Managing Resources with the Project Scheduler
269(1)
Managing Team Issues
270(7)
Dealing with Team Disagreements
270(1)
Phases of Team Development
271(1)
Project Management Is Not a Democracy
272(1)
Dealing with Personalities
273(1)
Leading People in Adaptive Projects
274(2)
Use Experience
276(1)
Disciplining Team Members
276(1)
Using External Resources
277(4)
Finding an Excellent IT Vendor
278(1)
Interviewing the Vendor
279(2)
CompTIA Project+ Exam Highlight: Project Team Management
281(2)
Chapter Review
283(10)
Exercises
284(1)
Exercise 7-1 Create a Web Developer Job Description
284(1)
Exercise 7-2 Prepare for an Interview
284(1)
Exercise Solutions
285(1)
Exercise 7-1 Create a Web Developer Job Description
285(1)
Exercise 7-2 Prepare for an Interview
286(1)
Questions
287(3)
Answers
290(3)
Chapter 8 Managing Teams
293(30)
Leading the Team
293(1)
Establishing the Project Authority
294(2)
Mechanics of Leading a Team
296(3)
Decision Making
296(1)
Working with Team Members
297(1)
Working with Agile Project Teams
298(1)
Team Meetings
299(3)
Meeting Frequency
299(1)
Meeting Purpose
300(1)
Using a Meeting Coordinator
300(1)
Meeting Minutes
301(1)
Agile Daily Coordination Meetings
301(1)
Virtual Team Communications
301(1)
Maintaining Team Leadership
302(2)
Background and Experience
302(2)
Working Toward the Finish
304(2)
Commitment from the Project Team's Managers
305(1)
Project Completion and Team Members' Growth
305(1)
Motivating the Team
306(4)
Understanding Motivation
307(1)
What Team Members Need
308(1)
Theorizing on Management and Leadership
309(1)
CompTIA Project+ Exam Highlight: Project Team Management
310(1)
Chapter Review
311(12)
Exercises
312(1)
Exercise 8-1 Making Project Decisions with the Project Team
312(2)
Exercise 8-2 Defining Project Team Member Personality Types
314(1)
Exercise Solutions
315(1)
Exercise 8-1 Making Project Decisions with the Project Team
315(1)
Exercise 8-2 Defining Project Team Member Personality Types
316(1)
Questions
317(3)
Answers
320(3)
Chapter 9 Implementing the Project Plan
323(30)
Reviewing Assignments with the Project Team
324(1)
Focusing on the Work
325(1)
Hosting a Project Status Meeting
326(2)
Tracking Progress
328(6)
Creating a Reporting Process
329(3)
Status Collecting Tools
332(1)
Communicating Project Status
333(1)
Tracking Financial Obligations
334(8)
Tracking Actual Costs
335(1)
Determining Earned Value
336(1)
Controlling Finances
337(2)
Calculating the Cost Performance Index
339(1)
Calculating the Scheduled Performance Index
340(1)
Predicting Project Performance
340(1)
Calculating the To-Complete Performance Index
341(1)
Communicating the Project Burn Rate
342(1)
CompTIA Project+ Exam Highlight: Initiating Processes
342(2)
Chapter Review
344(9)
Exercise
345(1)
Exercise 9-1 Calculating Earned Value Management
345(1)
Exercise 9-1a Follow These Directions if You Have Microsoft Excel Installed
345(1)
Exercise 9-1b Follow These Directions if You Do Not Have Microsoft Excel Installed
346(1)
Exercise Solution
346(1)
Exercise 9-1 Calculating Earned Value Management
346(1)
Questions
347(3)
Answers
350(3)
Chapter 10 Revising the Project Plan
353(30)
Defining the Need for Revision
354(1)
Addressing Operational Change Control
354(1)
Planning for Software Change Control
355(1)
Establishing Change Control
355(10)
Change Control Process
357(1)
Impacts of Change
358(1)
Project Change Request
359(3)
Change Impact Statement
362(1)
Internal Project Trouble
363(2)
Implementing Project Changes
365(3)
Changes from Internal Forces
365(1)
Changes from External Forces
366(1)
Negotiate for Tiered Structures
367(1)
Extension of Time for Delivery
368(1)
Holding Issue Management Meetings
368(1)
Delaying a Project
369(3)
Coping with Vendor Delays
370(1)
Rebuilding Management Support
370(1)
Focus and Refocus
371(1)
Renewal of Commitment
372(1)
CompTIA Project+ Exam Highlight: Managing Project Changes
372(2)
Chapter Review
374(9)
Exercises
374(1)
Exercise 10-1 Complete a Change Request Form
374(1)
Exercise 10-2 Determine a Change Request Outcome
375(1)
Exercise Solutions
376(1)
Exercise 10-1 Complete a Change Request Form
376(1)
Exercise 10-2 Determine a Change Request Outcome
377(1)
Questions
377(3)
Answers
380(3)
Chapter 11 Enforcing Quality
383(36)
Defining Quality
384(1)
Quality of the Deliverables
384(4)
Producing a Service
384(3)
Producing Goods
387(1)
Quality vs. Grade
388(1)
Quality of the Process
388(5)
Managing the Quality
390(1)
Project Information Center
391(1)
Web Solutions
392(1)
Software Solutions
392(1)
Quality Management as a Process
393(2)
Quality Phases of Project Management
393(2)
Ensuring Quality Throughout the Project
395(10)
Planning for Quality
395(2)
Traditional Quality Assurance
397(1)
Traditional Quality Control
398(1)
Implementing Quality Control
399(2)
Analyzing Quality
401(4)
Total Quality Management
405(1)
Creating a Strategy for Quality
405(4)
Revisiting the Iron Triangle
406(1)
Communicating Project Progress
407(2)
CompTIA Project+ Exam Highlight: Quality
409(2)
Chapter Review
411(8)
Exercises
411(1)
Exercise 11-1 Addressing Quality in Execution
412(1)
Exercise 11-2 Managing Quality in Project Scope
412(1)
Exercise 11-3 Managing Quality in Performance
412(1)
Exercise Solutions
413(1)
Exercise 11-1 Addressing Quality in Execution
413(1)
Exercise 11-2 Managing Quality in Project Scope
413(1)
Exercise 11-3 Managing Quality in Performance
413(1)
Questions
414(3)
Answers
417(2)
Chapter 12 Completing the Project
419(24)
Completing the Final Tasks
420(4)
Going the Distance
421(1)
Examining the Critical Path
422(1)
98 Percent Done Is Not Complete
423(1)
Conducting the Project Postmortem
424(3)
Reviewing for Quality
424(1)
Assessing the Project Deliverables
424(1)
Examining the Project's Worth
425(1)
Third-Party Review
426(1)
Obtaining Final Sign-Off
427(3)
Using a Project Transition Plan
427(1)
Obtaining Client Approval
428(1)
Sample Application Development Acceptance Agreement
429(1)
Shutting It Down
430(1)
Post-Project Audit
430(1)
Creating the Project Closeout Report
431(1)
Evaluating Team Members' Performance
432(1)
Declaring Victory
432(1)
Declaring Failure
432(1)
Cheers! Celebrating Victory
433(1)
CompTIA Project+ Exam Highlight: Closing the Project
434(1)
Chapter Review
435(8)
Exercises
436(1)
Exercise 12-1 Reviewing the Project for Completeness
436(1)
Exercise 12-2 Managing Unexpected Changes in a Project
437(1)
Exercise Solutions
437(1)
Exercise 12-1 Reviewing the Project for Completeness
437(1)
Exercise 12-2 Managing Unexpected Changes in a Project
438(1)
Questions
438(3)
Answers
441(2)
Appendix A Exam Objectives Map
443(2)
Exam PTO-005
443(2)
Appendix B Critical Exam Information
445(14)
Test-Passing Tips
445(3)
Days Before the Exam
445(1)
Practice the Testing Process
446(1)
Testing Tips
446(1)
Answer Every Question---Once
447(1)
Use the Process of Elimination
447(1)
Everything You Must Know
448(9)
The 49 Project Management Processes
448(2)
EVM Formulas
450(1)
Quick Exam Facts
450(7)
A Letter to You
457(2)
Appendix C About the Online Content
459(4)
System Requirements
459(1)
Your Total Seminars Training Hub Account
459(1)
Privacy Notice
459(1)
Single User License Terms and Conditions
459(2)
TotalTester Online
461(1)
Other Book Resources
461(1)
Video Training from the Author
461(1)
Downloadable Content
462(1)
Technical Support
462(1)
Glossary 463(38)
Index 501
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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