Preface to Third Edition |
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ix | |
Acknowledgements |
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xiii | |
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1 The Culture of the Construction Industry |
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1 | (8) |
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4 | (3) |
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7 | (2) |
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9 | (26) |
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9 | (1) |
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10 | (2) |
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Strategic management process |
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12 | (2) |
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Strategic management in construction |
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14 | (3) |
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Paradoxes of strategic management processes in construction |
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17 | (1) |
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Developing and implementing strategy in construction |
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18 | (1) |
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19 | (1) |
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Linking operational actions to strategy using a balanced scorecard |
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20 | (2) |
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Stakeholder identification, analysis and consultation |
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22 | (3) |
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Strategic management in action - a case study of Arup |
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25 | (5) |
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An integrated strategic management framework |
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30 | (2) |
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32 | (1) |
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32 | (3) |
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35 | (30) |
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35 | (2) |
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Definition of benchmarking |
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37 | (1) |
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38 | (1) |
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39 | (3) |
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The process of benchmarking |
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42 | (12) |
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54 | (1) |
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Benchmarking Code of Conduct |
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55 | (1) |
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55 | (1) |
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Benchmarking: The major issues |
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56 | (3) |
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59 | (2) |
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61 | (1) |
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62 | (3) |
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65 | (32) |
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65 | (2) |
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Reengineering: What's in a name? |
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67 | (1) |
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68 | (1) |
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Reengineering in a construction industry context |
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68 | (2) |
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The goals of reengineering |
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70 | (3) |
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Reengineering methodology |
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73 | (5) |
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Pitfalls of reengineering |
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78 | (2) |
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Information technology and reengineering |
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80 | (3) |
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Reengineering from a European perspective |
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83 | (1) |
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A case study of a process reengineering study in the Australian construction industry |
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84 | (8) |
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92 | (2) |
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94 | (3) |
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5 Partnering and Alliancing |
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97 | (35) |
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97 | (1) |
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The origins of partnering |
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98 | (1) |
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Partnering in a construction industry context |
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98 | (1) |
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99 | (1) |
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100 | (1) |
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101 | (11) |
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Strategic or multi-project partnering |
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112 | (2) |
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Legal and contractual implications of partnering |
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114 | (3) |
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117 | (1) |
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118 | (2) |
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Project alliancing - a natural progression from project partnering? |
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120 | (1) |
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121 | (1) |
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Alliancing in the construction industry |
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122 | (1) |
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The differences between alliancing and partnering |
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122 | (2) |
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Critical success factors in alliancing |
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124 | (1) |
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The financial arrangements |
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125 | (1) |
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126 | (1) |
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127 | (1) |
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128 | (4) |
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6 Enterprise Risk Management |
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132 | (31) |
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132 | (1) |
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Why ERM in the construction industry? |
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133 | (2) |
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Key terms and definitions |
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135 | (1) |
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ERM principles and processes |
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136 | (1) |
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137 | (1) |
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AS/NZS ISO 31000 Risk Management Standard |
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138 | (1) |
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Establish objectives, context and criteria |
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138 | (2) |
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140 | (1) |
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Risk analysis and evaluation |
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140 | (1) |
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Risk response and monitoring |
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141 | (1) |
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142 | (1) |
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Risk communication and consultation |
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143 | (1) |
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A comparison of risk management processes |
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143 | (1) |
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ERM application techniques |
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144 | (1) |
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Implementing ERM in the construction industry |
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144 | (2) |
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Organisational culture and ERM |
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146 | (1) |
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147 | (1) |
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148 | (1) |
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Relationship between ERM and strategic planning |
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148 | (1) |
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Improving ERM capability and maturity |
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149 | (1) |
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150 | (4) |
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154 | (2) |
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ERM capability improvement |
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156 | (1) |
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157 | (2) |
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159 | (1) |
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160 | (3) |
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7 Total Safety Management |
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163 | (28) |
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163 | (1) |
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The science of safety management |
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164 | (1) |
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What is safety risk assessment at the design stage? |
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164 | (1) |
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Why safety risk assessment at design? |
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165 | (2) |
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Barriers for implementing safety risk assessment at design |
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167 | (1) |
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Methods for safety risk assessment at design |
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167 | (2) |
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169 | (7) |
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The art of safety management |
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176 | (1) |
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Components of a safety culture |
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177 | (1) |
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Dimensions of a safety culture |
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178 | (1) |
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Safety culture maturity models |
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179 | (2) |
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A construction safety maturity model |
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181 | (1) |
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Development of measurement instruments |
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182 | (2) |
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184 | (2) |
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186 | (5) |
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8 Total Quality Management |
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191 | (23) |
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191 | (1) |
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191 | (2) |
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193 | (1) |
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Historical development of TQM |
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194 | (3) |
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The need for a paradigm shift |
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197 | (1) |
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A change in the culture of the construction industry |
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198 | (2) |
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200 | (1) |
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201 | (5) |
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The all-embracing nature of TQM |
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206 | (1) |
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206 | (1) |
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Quality costs and the cost of quality |
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207 | (1) |
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Universal standards of quality such as ISO 9000 |
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208 | (1) |
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209 | (1) |
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209 | (1) |
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209 | (1) |
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210 | (1) |
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Current research into TQM in the construction industry |
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210 | (1) |
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211 | (1) |
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212 | (2) |
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214 | (37) |
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214 | (1) |
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215 | (3) |
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218 | (8) |
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Organisation of the function analysis study |
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226 | (1) |
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Who should carry out the study? |
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226 | (1) |
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Who should constitute the team? |
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227 | (4) |
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How should alternatives be evaluated? |
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231 | (1) |
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Value management as a system |
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232 | (1) |
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233 | (1) |
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A case study of value management in the United States |
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233 | (2) |
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The British/European system |
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235 | (1) |
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A case study of value management in the UK |
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236 | (3) |
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Value management in Australia |
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239 | (1) |
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A case study of value management (and constructability) in Australia |
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240 | (4) |
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244 | (1) |
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A case study of value management in Japan |
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244 | (1) |
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Why are the systems different? |
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245 | (1) |
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Differences in the style of management |
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246 | (1) |
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Differences in management systems |
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246 | (1) |
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The relationship between value management and quantity surveying |
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247 | (1) |
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247 | (2) |
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249 | (2) |
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251 | (23) |
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251 | (1) |
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252 | (1) |
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The goals of constructability |
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253 | (2) |
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Implementing constructability |
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255 | (3) |
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Constructability in practice |
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258 | (2) |
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Constructability and the building product |
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260 | (3) |
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Constructability and Building Information Modelling |
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263 | (1) |
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Good and bad constructability |
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264 | (5) |
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Quantifying the benefits of constructability |
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269 | (1) |
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270 | (1) |
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271 | (3) |
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274 | (8) |
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280 | (2) |
Bibliography |
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282 | (14) |
Index |
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296 | |