The COVID-19 pandemic brought travel to a halt and the global tourism industry has been one of the sectors hit hardest during the pandemic. This book looks at how the tourism industry can enhance its resilience and prepare for future crises more effectively.
The book provides insights into the economic, social, geopolitical and environmental implications of the COVID-19 pandemic on the tourism and hospitality industries and the responses in diverse international contexts. It highlights key concepts and includes cases with real-life applications. The book also discusses future research directions in a post-pandemic scenario.
This book will be an invaluable resource for practitioners in the areas of tourism and crisis management and for readers to compare and contrast tourism destination recovery and crisis management practices through different research methodologies and settings.
Introduction: Tourism at a Crossroads Section 1 Key Concepts
1.
Tourism at a Crossroads - Ignoring, Adopting, or Embracing Alternative
Pathways for More Sustainable Post-Pandemic Tourism Development
2. Crisis
Management: managing tourism in the face of adversity
3. Destination
Recovery: Recovery of the post-pandemic tourism destination economy
4.
Sustainability and Destination Recovery: alternatives to overcome the
crossroads of the pandemic crisis Section 2 Case Studies
5. Inducing
Domestic Tourism through Stokvels in South Africa: Post- COVID19 Tourism
Recovery in the Global South
6. Innovative Marketing Strategies During
Tourism Recovery in the Post COVID-19 Period in Nigeria
7. The COVID-19
Pandemic and Risk Analysis in Tourism Destinations: Insights from Queen of
Hills Mussoorie
8. Searching for a Break from the Drudgery of Daily Din:
Analyzing Millennials Quest for Spirituality and Well-being during the
Covid-19 Pandemic
9. Turkeys Tourism Recovery Process during COVID-19:
Policy, Planning and Management
10. Restore, reorient, and reinvigorate: A
localisation and sensemaking approach to crisis recovery
11. Building trust
among tourists in the post COVID-19 period: the role of external quality
certifications
12. Judging the Resilience of Online Learning for Hospitality
Courses During COVID-19
13. The Use of Food Delivery Applications in the
Restaurant Industry During the COVID-19 Crisis: Consumers Perspectives
14.
The COVID-19 Pandemic and (Re)considerations of Occupational Stress in New
York Citys Hospitality Industry
15. Community-based Tourism as a post
COVID-19 development strategy in agricultural communities
16. Recovery of
hotel occupancy using risk management of supply chains in the COVID-19
Pandemic Context at the US-Mexico border
17. Virtual tourism and digital
communication in the context of the post-pandemic scenario
18. COVID-19 and
Changing Realities in the Food & Beverage Sector: Exhibiting the Indian
Chefs Perspective
James Kennell is Reader in the School of Hospitality and Tourism Management at the University of Surrey in the United Kingdom.
Priyakrushna Mohanty is an Assistant Professor in the Department of Business Administration (Tourism), Christ University, Bengaluru, India.
Anukrati Sharma is the Head and Associate Professor of the Department of Commerce and Management, University of Kota, Kota, Rajasthan, India.
Azizul Hassan is a member of the Tourism Consultants Network of the UK Tourism Society.
