Crisis Management: Recovering the Social License by Corporate Conformance expands the literature on crisis management by drawing on criminological concepts such as individual and corporate deviance by misconduct convenience. Gottschalk discusses a variety of crisis management situations, and crisis management readiness is emphasized.
The theory of convenience suggests that deviance is caused by motive of possibilities or threats, opportunity to commit and conceal, and willingness for deviant behaviour depending on convenience orientation. The social license to operate that refers to the extent of stakeholder acceptance of business operations can be recovered in a crisis situation: this book describes the crisis management and strategies that should be employed when the social license has been violated.
Crisis Management: Recovering the Social License by Corporate Conformance expands the literature on crisis management by drawing on criminological concepts such as individual and corporate deviance by misconduct convenience.
Introduction
1: Violating the Social License
2: Conformance beyond Compliance
3: Corporate Goal Deviance Cases
4: Corporate Threat Deviance Cases
5: Personal Greed Deviance Cases
6: Personal Strain Deviance Cases
7: Maintaining the Social License
8: Crisis Management Readiness
9: Crisis Management Situations
10: Police Signaling Conformance
11: Global Crisis Management
Conclusion
Petter Gottschalk is Professor in the Department of Leadership and Organizational Behavior at BI Norwegian Business School in Oslo, Norway. Dr. Gottschalk has published extensively on knowledge management, corporate investigations, convenience theory, and white-collar and corporate crime. The theory of convenience for individual and corporate deviance was introduced by Dr. Gottschalk and has been applied by several scholars globally. His OUP publications include Organized Crime: Policing Illegal Business Entrepreneurialism, with Geoffrey Dean and Ivar Fahsing, and Knowledge Management in Policing and Law Enforcement: Foundations, Structures and Applications with Geoffrey Dean.
