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El. knyga: Culture, Discourse, and the Workplace

(University of the West of England, Bristol, UK)
  • Formatas: 244 pages
  • Išleidimo metai: 24-Apr-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781351068420
Kitos knygos pagal šią temą:
Culture, Discourse, and the WorkplaceDidesnis paveikslėlis
  • Formatas: 244 pages
  • Išleidimo metai: 24-Apr-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781351068420
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Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics of language use at work via a critical sociolinguistic approach, this book:Utilises three case studies from institutional and business contexts to provide unique illustrations of participants’ roles and ways of negotiating membership within the business meeting;Investigates essentialist meanings of culture and the ways in which they constitute a powerful resource for employees to perpetuate or challenge the status quo in their professional setting;Approaches the organisation as a discursive construct and looks into the negotiation of orgnisational practice in daily routines at work;Includes a core section on methodology for the workplace discourse researcher as well as a section dedicated to FAQs and a worked example on data analysis;Offers future directions for workplace sociolinguistics as a field and makes a case for holistic research and multidisciplinary enquiry.Culture, Discourse, and the Workplace constitutes a key resource for students and teachers of workplace discourse, sociopragmatics, intercultural communication, ESP and business studies. It will also be of significant interest to anybody working in the area of workplace interaction and interactional linguistics.

Recenzijos

"This innovative and important work provides a rich resource for studying the complex, dynamic and political interface of culture, discourse and the workplace. It will inspire scholars interested in this interface by providing theoretical and methodological discussions and guidelines, as well as illuminating case studies."

Miriam A. Locher, University of Basel, Switzerland

"Angouris synthesis, theorizing and analysis of international workplace discourse will appeal to both students and seasoned researchers alike. This useful book combines the best of a critique and a vade mecum of key analytic concepts."

Adam Jaworski, University of Hong Kong

"Culture, Discourse and the Workplace offers an insightful analysis of how culture is made sense of in organizations. The discursive approach taken extends our understanding of the relationship of culture and discourse by elucidating how culture is talked into being and its implications. The book does a great job in helping us to better understand culture talk from banal nationalism to mundane workplace conversations. A must read for discourse scholars and organization researchers alike."

Eero Vaara, Aalto University School of Business, Finland

List of figures
viii
List of tables
ix
Transcription conventions x
Foreword xi
Acknowledgements xiii
1 Introduction: talking `culture' at work
1(10)
1.1 The field of workplace discourse
2(2)
1.2 From culture to metacultural: theoretical affinities and overall aims
4(2)
1.3 First and second order approaches to culture
6(3)
1.4 Workplace discourse in the post-disciplinary era
9(2)
PART I A prismatic view of culture
11(54)
2 Culture, powerful metaphors, and coterminous notions
13(27)
2.1 Culture as a (quantifiable) set of attributes that distinguish one group from another
14(1)
2.2 Culture as a `shock'
15(2)
2.3 Epistemological issues: positivism-essentialism and post-positivism
17(2)
2.4 Influential ICC scholars associated with positivism and essentialism
19(2)
2.5 Culture in the nation and as a nation's property: You know what [ X] are like
21(1)
2.6 Epistemological issues: constructionism
22(2)
2.7 The nation as an imagined community
24(2)
2.8 Epistemological issues: critical approaches
26(2)
2.9 Culture as a universal
28(1)
2.10 Culture in work
29(2)
2.11 Culture, identity, and cultural identity
31(4)
2.12 Identity, categorisation processes and the politics of difference
35(2)
2.13 Position taken in the volume expanded
37(3)
3 Aspects of the modern workplace
40(25)
3.1 Profiling the modern workplace
40(4)
3.2 The organisation as a discursive construct
44(2)
3.3 Equality: diversity in the global workplace
46(3)
3.4 Multilingualism at work
49(1)
3.5 A complex linguistic landscape
50(4)
3.6 Commodification of language and knowledge
54(4)
3.7 From Bourdieu to the community of practice and back: the importance of doing
58(7)
PART II Doing research in intercultural professional settings
65(60)
4 Workplace discourse: issues of theory and method
67(29)
4.1 Researching abstract concepts: culture, identity, and work
68(1)
4.2 Research politics: politics of interpretation
68(3)
4.3 Researching the workplace: critical discourse analysis/conversation analysis/interactional sociolinguistics
71(5)
4.4 QUAN/QUAL/mixed or holistic research?
76(3)
4.5 Framing the research problem
79(1)
4.6 Understanding the context of the problem
80(3)
4.7 Participatory research and appreciative enquiry (AI)2
83(1)
4.8 Ethnographic designs: participatory research in the workplace
84(5)
4.9 Interpreting workplace data and the value of the participants' views
89(1)
4.10 Repositioning fieldwork
90(2)
4.11 Multidisciplinarity in workplace discourse research
92(4)
5 Tricks of the trade: Q&As on doing research in the workplace
96(29)
5.1 The importance of being pragmatic
96(1)
5.2 `How do I get in?': issues of access and design
97(1)
5.3 `What is my research problem and how do I come up with research questions?': problem-based enquiry unpacked
97(1)
5.4 Where do these problems come from?
98(1)
5.5 `Is my project more suitable for a QUAN or QUAL design?': from binaries to a holistic research perspective
99(1)
5.6 How do I best recruit participants?
99(2)
5.7 How do I do AI in workplace research?
101(1)
5.8 How do I learn to `see' in ethnographic studies?
101(1)
5.9 How do I know I am using the right toolkit?
102(1)
5.10 How do I keep fieldnotes and observations?
102(1)
5.11 What is the value of self-reported data?
103(7)
5.12 How to decide on a transcription approach?
110(1)
5.13 So I now have turned `talk' to `text', what's next? How to turn `talk' to `data'
111(1)
5.14 A worked example
112(13)
PART III Doing culture and identity in workplace interaction
125(75)
6 Cultural identity and the politics of difference revisited
127(11)
6.1 Metacultural discourse as a resource
129(9)
7 Group identity, teamwork, and meeting talk
138(8)
7.1 Meetings at work
142(4)
8 Case studies
146(44)
8.1 Profiling SMEs
147(1)
8.2 Case one: Orion
148(11)
8.3 Case two: LeadCo
159(14)
8.4 Case three: DesignCo
173(17)
9 Concluding remarks
190(10)
9.1 Hymes and Gumperz's legacy and the multidisciplinary agenda for the study of workplace talk
194(2)
9.2 Where to from here? Engaging with complexity and holistic enquiry
196(4)
References 200(27)
Index 227
Jo Angouri is a Professor at the University of Warwick, UK and Visiting Distinguished Professor at Aalto University, School of Business, Helsinki, Finland.
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