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1 Background and Drivers of the Data-Driven Organization |
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1 | (16) |
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1.1 Business Intelligence Development |
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1 | (4) |
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1.2 Drivers of the Data-Driven Organization |
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5 | (12) |
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1.2.1 Change in the Technological Environment |
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5 | (2) |
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1.2.2 Changed Decision Situation |
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7 | (3) |
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1.2.3 Changing Competition and New Business Models |
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10 | (2) |
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1.2.4 Changing Customer Behavior |
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12 | (1) |
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13 | (2) |
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15 | (2) |
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2 Characteristics of the Data-Driven Organization |
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17 | (16) |
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2.1 Derivation of the Data-Driven Organization |
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17 | (3) |
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17 | (2) |
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2.1.2 What Is a Data-Driven Business? |
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19 | (1) |
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2.2 What Do "Better" Choices Mean? |
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20 | (2) |
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2.3 Maturity Levels of Data-Driven Companies |
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22 | (2) |
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2.4 Properties of Data for the Data-Driven Organization |
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24 | (2) |
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26 | (1) |
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2.6 Advantages of a Data-Driven Company |
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27 | (6) |
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31 | (2) |
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3 Challenges and Barriers of the Data-Driven Organization |
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33 | (6) |
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3.1 Empirical Studies on Challenges and Barriers |
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33 | (2) |
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3.2 Summary of Findings and Evaluation |
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35 | (4) |
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37 | (2) |
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4 Process Model for Data Management |
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39 | (36) |
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39 | (1) |
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4.2 Collect--Collect Data |
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40 | (11) |
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41 | (2) |
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4.2.2 How Can We Differentiate Data? |
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43 | (1) |
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4.2.3 Which Data from Which Sources Can Be Used? |
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44 | (1) |
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4.2.4 More Data, More Knowledge? |
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45 | (1) |
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4.2.5 How Do Data Silos Arise and How Do We Deal with Them? |
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46 | (2) |
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4.2.6 What Criteria Are Relevant in the Choice of Technology? |
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48 | (1) |
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4.2.7 What General Conditions Do We Have to Consider? |
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49 | (1) |
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4.2.8 Guiding Questions for Collect |
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50 | (1) |
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4.3 Understand--Understanding the Collected Data |
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51 | (7) |
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4.3.1 Why Is Understanding Central? |
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52 | (1) |
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4.3.2 What Conditions Do We Need to Be Able to Understand? |
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53 | (1) |
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4.3.3 What Must a Technical Preparation Look Like? |
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54 | (1) |
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4.3.4 How Can We Tap into Data? |
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55 | (1) |
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4.3.5 What Does Emotionalizing Data Mean? |
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56 | (1) |
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4.3.6 How Can We Facilitate an Understanding? |
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56 | (2) |
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4.3.7 Guiding Questions for Understand |
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58 | (1) |
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4.4 Decide--Decide, on the Basis of the Collected Data |
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58 | (8) |
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4.4.1 What Distinguishes a Data-Driven Decision from a Gut Decision? |
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59 | (1) |
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4.4.2 What Types of Decisions Are Made in Companies? |
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60 | (1) |
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4.4.3 What Are the Requirements for Making a Good Decision? |
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61 | (1) |
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4.4.4 What Role Does the Time Factor Play in Decisions? |
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62 | (1) |
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4.4.5 How Can We Visualize Data? |
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63 | (2) |
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4.4.6 Data Versus Gut--Or Better in Combination? |
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65 | (1) |
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4.4.7 Guiding Questions for Decide |
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66 | (1) |
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66 | (6) |
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4.5.1 Why Can't We Get Around Automation? |
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66 | (1) |
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4.5.2 What Are the Technical Requirements for Automation? |
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67 | (1) |
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4.5.3 What Added Value Does AI Create in the Context of Automation? |
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68 | (1) |
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4.5.4 Is Automation Even More Than AI? |
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69 | (1) |
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4.5.5 How Do We Manage to Transfer Our Findings into Processes in an Automated Way? |
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70 | (1) |
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4.5.6 What Can Be the Causes of Resistance to the Data-Driven Organization? |
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71 | (1) |
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4.5.7 Guiding Questions for Automate |
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72 | (1) |
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72 | (3) |
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72 | (3) |
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5 Process Model for Implementing the Data-Driven Organization |
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75 | (42) |
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75 | (2) |
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5.2 Status Quo, Goals, and Data Strategy |
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77 | (14) |
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5.2.1 Internal and External Analysis |
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77 | (6) |
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83 | (3) |
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86 | (5) |
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5.2.4 Stakeholder Integration |
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91 | (1) |
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91 | (3) |
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94 | (1) |
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95 | (7) |
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5.5.1 Self-Services and Real-Time Services at the Schwarz Group |
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95 | (3) |
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5.5.2 Data & Analytics in B2B |
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98 | (1) |
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5.5.3 Configuration of the Collaboration Between Data & Analytics and the Business Departments at a Fashion Company |
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99 | (1) |
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5.5.4 Re-launching Data & Analytics at a Content Provider in the Sports Sector |
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100 | (2) |
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102 | (1) |
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103 | (4) |
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5.8 Talent Management and Talent Strategy |
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107 | (4) |
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111 | (6) |
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115 | (2) |
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117 | |