Preface |
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ix | |
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Part 1 The face of stress |
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1 | (52) |
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Stress is not a four-letter word |
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3 | (16) |
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Stress - whipping boy or reality? |
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3 | (2) |
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5 | (1) |
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The damaging nature of the stress response |
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6 | (4) |
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Adaptive versus maladaptive ways of coping with stress |
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10 | (3) |
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Change as a source of stress |
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13 | (2) |
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A transactional model of stress |
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15 | (3) |
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18 | (1) |
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19 | (34) |
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20 | (1) |
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Components of a stress audit |
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20 | (3) |
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The process of stress diagnosis |
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23 | (6) |
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Who does the stress audit? |
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29 | (2) |
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A stress-audit case study |
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31 | (5) |
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The nature of stress among doctors |
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36 | (9) |
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Stress and hospital doctors |
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37 | (5) |
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Stress and GP's and family doctors |
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42 | (3) |
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What does your patient think of you? |
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45 | (5) |
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Stress among doctors - conclusion |
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50 | (3) |
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Part 2 Managing stress in your work environment |
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53 | (38) |
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55 | (22) |
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Workload and long hours of working as sources of stress |
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55 | (2) |
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Time management for doctors |
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57 | (2) |
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59 | (4) |
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Elements of a time-management system |
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63 | (1) |
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Recognise the need to improve your time-management behaviour |
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64 | (1) |
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Diagnosing time-management problems |
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65 | (1) |
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66 | (3) |
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69 | (1) |
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69 | (1) |
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Set Smart goals -- review progress |
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70 | (1) |
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71 | (1) |
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Manage time-waster interruptions |
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71 | (3) |
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74 | (2) |
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Time management - conclusion |
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76 | (1) |
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Creating an effective work environment |
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77 | (14) |
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78 | (5) |
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Managing physical work conditions |
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79 | (4) |
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Micro environment and stress |
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83 | (8) |
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83 | (1) |
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Work smarter not harder -- again! |
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84 | (2) |
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Stress, new technology and computers |
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86 | (5) |
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Part 3 Behaviour and stress |
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91 | (36) |
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Introduction: Why do we behave in ways that create stress? |
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92 | (5) |
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97 | (18) |
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Characteristics of aggression |
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98 | (1) |
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98 | (2) |
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Consequences of aggressive behaviour |
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100 | (1) |
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101 | (14) |
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Anger and conflict management |
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101 | (1) |
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102 | (2) |
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104 | (4) |
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108 | (3) |
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111 | (1) |
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Summary-managing aggression |
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112 | (3) |
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Type A behaviour and stress |
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115 | (12) |
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Measuring Type A behaviour |
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116 | (1) |
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Characteristics of type A behaviour |
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117 | (2) |
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Why we behave as a Type A |
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119 | (1) |
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The consequences of Type A behaviour at work |
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120 | (1) |
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Managing your Type A behaviour |
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121 | (3) |
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Type A behaviour: conclusion |
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124 | (3) |
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Part 4 A Stress management strategy |
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127 | (42) |
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A twelve-point personal plan |
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129 | (16) |
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Stress control strategies |
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145 | (24) |
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146 | (7) |
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147 | (2) |
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Short relaxation exercises |
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149 | (1) |
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150 | (1) |
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151 | (2) |
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153 | (1) |
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Cognitive methods in the management of stress |
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154 | (6) |
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Cognitive coping strategies |
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154 | (4) |
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158 | (2) |
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The role of social support in stress management |
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160 | (4) |
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Exercise and stress control |
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164 | (4) |
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168 | (1) |
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169 | (3) |
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172 | (11) |
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183 | (4) |
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183 | (1) |
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Appendix II Example of a Time Log |
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184 | (3) |
Index |
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187 | |