This desk reference is designed for the practising demand-side planner, analyst or manager. It provides a useful hands-on guide for those involved in both the engineering and economic aspects of planning and implementing DSM programmes.
Customer load control; energy efficiency; energy storage; heat pumps; interruptible loads; commercial and industrial electrification opportunities; rate design in demand-side management; the demand-side management planning process; cost-benefit analysis; customer acceptance of DSM programmes; marketing; forecasting programme impacts; the future course of demand-side management.
