Preface |
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Preface |
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iii | |
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Preface |
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v | |
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Acknowledgements |
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vii | |
Introduction: How to use the book? |
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viii | |
What is design? |
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x | |
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1 | (40) |
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1 | (4) |
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5 | (4) |
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9 | (1) |
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10 | (6) |
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11 | (1) |
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12 | (1) |
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13 | (1) |
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1.3.4 Meeting administration |
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13 | (3) |
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16 | (6) |
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1.4.1 Purpose of initial workshop |
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16 | (1) |
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1.4.2 Workshop preparation |
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17 | (1) |
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1.4.3 Workshop invitation |
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17 | (1) |
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1.4.4 Workshop facilities |
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18 | (1) |
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1.4.5 Workshop management |
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18 | (1) |
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18 | (1) |
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19 | (1) |
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20 | (2) |
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22 | (2) |
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24 | (2) |
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26 | (5) |
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28 | (1) |
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28 | (1) |
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1.7.3 Terms and conditions |
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28 | (1) |
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29 | (1) |
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29 | (2) |
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31 | (1) |
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32 | (9) |
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35 | (2) |
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37 | (2) |
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1.9.3 Agile process management |
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39 | (2) |
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41 | (130) |
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41 | (9) |
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2.1 Understanding the company |
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50 | (5) |
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51 | (1) |
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51 | (2) |
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2.1.3 Organisational culture |
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53 | (1) |
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2.1.4 Organisational development |
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53 | (1) |
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2.1.5 The company's universe |
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54 | (1) |
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55 | (3) |
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2.2.1 Situational study process |
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56 | (1) |
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56 | (1) |
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2.2.3 Where are we -- where will we? |
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57 | (1) |
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58 | (12) |
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60 | (1) |
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2.3.2 Problem statement process |
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61 | (1) |
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61 | (1) |
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2.3.4 Problem statement formulation |
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62 | (1) |
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2.3.5 Problem statement delimitation |
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63 | (2) |
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2.3.6 Problem statement analysis |
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65 | (2) |
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2.3.7 Problem statement requirements |
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67 | (1) |
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2.3.8 A good problem statement |
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67 | (1) |
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68 | (2) |
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70 | (4) |
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70 | (1) |
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2.4.2 Quantitative method |
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71 | (2) |
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2.4.3 Method triangulation |
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73 | (1) |
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73 | (1) |
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74 | (8) |
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2.5.1 Problem statement (Step 1) |
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76 | (1) |
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2.5.2 Research design (Step 2) |
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76 | (2) |
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2.5.3 Choice of method (Step 3) |
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78 | (1) |
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2.5.4 Choice of units (Step 4) |
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79 | (1) |
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2.5.5 Data collection (Step 5) |
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80 | (1) |
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2.5.6 Data analysis and discussion (Step 6) |
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80 | (1) |
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2.5.7 Data interpretation (Step 7) |
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81 | (1) |
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2.5.8 Report preparation (Step 8) |
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82 | (1) |
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82 | (33) |
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82 | (8) |
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90 | (7) |
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97 | (5) |
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102 | (2) |
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104 | (2) |
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106 | (2) |
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2.6.7 Scientific research |
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108 | (4) |
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112 | (1) |
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113 | (2) |
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115 | (40) |
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2.7.1 Situational analysis |
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117 | (2) |
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119 | (2) |
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2.7.3 Value chain analysis |
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121 | (1) |
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2.7.4 Competitor analysis |
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122 | (3) |
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2.7.5 Positioning analysis |
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125 | (4) |
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2.7.6 Target group analysis |
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129 | (8) |
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137 | (5) |
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142 | (4) |
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146 | (2) |
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148 | (5) |
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153 | (2) |
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155 | (9) |
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156 | (1) |
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156 | (3) |
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159 | (1) |
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160 | (1) |
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160 | (4) |
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2.9 Testing and measuring |
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164 | (7) |
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165 | (1) |
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166 | (1) |
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167 | (1) |
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2.9.4 Zero-point measurement |
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167 | (1) |
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167 | (1) |
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168 | (1) |
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2.9.7 Qualitative indicators and metrics |
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169 | (1) |
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2.9.8 Mental availability measurements |
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169 | (1) |
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2.9.9 Category entry points |
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170 | (1) |
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171 | (166) |
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171 | (5) |
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176 | (10) |
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3.1.1 Different approaches |
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177 | (4) |
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3.1.2 Strategic management tool |
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181 | (1) |
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182 | (1) |
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182 | (1) |
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182 | (2) |
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3.1.6 Strategic workshop report |
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184 | (1) |
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185 | (1) |
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186 | (15) |
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187 | (1) |
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187 | (1) |
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187 | (2) |
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189 | (2) |
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191 | (5) |
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196 | (2) |
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198 | (3) |
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3.2.9 Strategic narrative |
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201 | (1) |
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201 | (10) |
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202 | (1) |
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203 | (1) |
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3.3.3 Development of goals |
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204 | (1) |
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204 | (3) |
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3.3.5 Qual vs. quant goals |
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207 | (1) |
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208 | (1) |
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208 | (1) |
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3.3.8 Sustainability goals |
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209 | (1) |
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3.3.9 Goals for design project |
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210 | (1) |
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211 | (14) |
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3.4.1 Competitive strategy |
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211 | (1) |
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3.4.2 Porter's generic strategies |
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212 | (3) |
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3.4.3 Sustainability strategy |
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215 | (1) |
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3.4.4 Blue Ocean Strategy |
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215 | (2) |
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3.4.5 Transient advantage |
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217 | (2) |
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3.4.6 Distinctive asset-building strategy |
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219 | (3) |
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3.4.7 Agile strategy management |
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222 | (1) |
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3.4.8 Is the right strategy chosen? |
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223 | (1) |
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3.4.9 Strategy implementation |
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224 | (1) |
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225 | (5) |
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3.5.1 Business model canvas |
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227 | (1) |
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3.5.2 Sustainable business model |
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227 | (1) |
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3.5.3 Business model innovation |
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228 | (1) |
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229 | (1) |
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230 | (15) |
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230 | (1) |
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231 | (1) |
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3.6.3 STP marketing strategy |
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232 | (1) |
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233 | (1) |
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234 | (2) |
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236 | (2) |
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238 | (1) |
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239 | (2) |
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241 | (4) |
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245 | (55) |
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251 | (1) |
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251 | (9) |
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260 | (11) |
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271 | (5) |
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276 | (4) |
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280 | (9) |
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289 | (7) |
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296 | (3) |
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3.7.9 Brand refresh, redesign, rebranding |
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299 | (1) |
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3.8 Communication strategy |
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300 | (32) |
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3.8.1 Communication audit |
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304 | (3) |
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3.8.2 Identifying the target group |
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307 | (2) |
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3.8.3 Communication goals |
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309 | (2) |
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311 | (4) |
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3.8.5 Communication platform |
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315 | (3) |
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3.8.6 Communication elements |
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318 | (3) |
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3.8.7 Communication development |
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321 | (4) |
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325 | (4) |
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3.8.9 Communication measurement |
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329 | (3) |
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332 | (5) |
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3.9.1 Design strategy compass |
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333 | (1) |
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3.9.2 Design strategy development |
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333 | (1) |
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3.9.3 Design strategy content |
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334 | (1) |
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334 | (1) |
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3.9.5 Operational strategy |
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335 | (1) |
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335 | (1) |
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336 | (1) |
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3.9.8 Elements and surfaces |
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336 | (1) |
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3.9.9 Design strategy vs. design brief |
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336 | (1) |
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337 | (192) |
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337 | (8) |
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345 | (3) |
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348 | (6) |
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349 | (1) |
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350 | (2) |
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352 | (1) |
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4.2.4 Distinctive brand assets |
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352 | (1) |
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353 | (1) |
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353 | (1) |
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354 | (36) |
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4.3.1 Human-centred design |
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355 | (3) |
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358 | (1) |
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359 | (1) |
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360 | (3) |
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363 | (3) |
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4.3.6 Divergence and convergence |
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366 | (2) |
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368 | (2) |
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370 | (1) |
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371 | (1) |
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371 | (3) |
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374 | (2) |
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376 | (2) |
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378 | (2) |
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380 | (1) |
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381 | (2) |
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383 | (2) |
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4.3.17 Strategic design thinking |
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385 | (1) |
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386 | (3) |
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389 | (1) |
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390 | (22) |
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4.4.1 Foundation and framework |
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390 | (2) |
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4.4.2 Creative problem solving |
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392 | (4) |
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396 | (2) |
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398 | (11) |
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4.4.5 Conceptual directions |
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409 | (1) |
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4.4.6 Verbalisation and visualisation |
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410 | (1) |
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4.4.7 Prototyping of ideas |
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410 | (1) |
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410 | (1) |
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4.4.9 Presentation of ideas |
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411 | (1) |
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412 | (9) |
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4.5.1 The three-direction principle |
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412 | (1) |
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413 | (4) |
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417 | (4) |
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421 | (12) |
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421 | (5) |
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426 | (4) |
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430 | (1) |
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430 | (3) |
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433 | (15) |
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433 | (1) |
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4.7.2 Principles of composition |
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434 | (2) |
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436 | (4) |
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440 | (1) |
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441 | (1) |
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442 | (3) |
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445 | (3) |
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448 | (22) |
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449 | (2) |
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451 | (4) |
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455 | (4) |
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459 | (4) |
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463 | (1) |
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464 | (2) |
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466 | (1) |
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467 | (2) |
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469 | (1) |
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470 | (59) |
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4.9.1 The identity principles |
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471 | (3) |
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4.9.2 The identity elements |
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474 | (2) |
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476 | (13) |
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489 | (5) |
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494 | (4) |
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498 | (17) |
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515 | (1) |
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4.9.8 Identity management |
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516 | (1) |
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517 | (12) |
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529 | (56) |
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529 | (3) |
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532 | (1) |
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533 | (6) |
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534 | (1) |
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535 | (1) |
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535 | (1) |
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536 | (1) |
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536 | (2) |
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5.2.6 Data model and simulation |
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538 | (1) |
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538 | (1) |
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539 | (1) |
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539 | (1) |
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539 | (5) |
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539 | (1) |
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540 | (1) |
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541 | (1) |
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5.3.4 Material properties |
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541 | (1) |
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5.3.5 Material life cycle |
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542 | (1) |
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543 | (1) |
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5.3.7 Product life extension |
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543 | (1) |
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5.3.8 Incorrect material selection |
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544 | (1) |
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5.3.9 Sustainable materials |
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544 | (1) |
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5.4 Paper and cartonboard |
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544 | (12) |
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544 | (1) |
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545 | (1) |
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545 | (1) |
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546 | (2) |
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548 | (2) |
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550 | (1) |
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551 | (2) |
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5.4.8 Packaging materials |
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553 | (1) |
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5.4.9 Ecolabelling and certification |
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554 | (2) |
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556 | (17) |
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558 | (1) |
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559 | (1) |
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560 | (2) |
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5.5.4 Select colour profile |
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562 | (3) |
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5.5.5 Colour channels and tone depth |
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565 | (1) |
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566 | (2) |
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568 | (1) |
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569 | (3) |
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5.5.9 Colour reference systems |
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572 | (1) |
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5.6 Production for digital media |
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573 | (2) |
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5.7 Production for printed media |
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575 | (7) |
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576 | (1) |
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577 | (1) |
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578 | (1) |
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5.7.4 Four colours (CMYK) |
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579 | (1) |
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580 | (1) |
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580 | (2) |
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5.8 Installations and constructions |
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582 | (1) |
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583 | (2) |
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585 | (39) |
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585 | (3) |
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588 | (2) |
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590 | (6) |
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590 | (1) |
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591 | (2) |
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593 | (1) |
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593 | (1) |
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6.2.5 Exclusive rights in social media |
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594 | (1) |
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594 | (1) |
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594 | (1) |
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595 | (1) |
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6.2.9 Marketing rights/unfair competition |
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595 | (1) |
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596 | (1) |
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597 | (7) |
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598 | (1) |
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6.4.2 The value of design |
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599 | (1) |
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6.4.3 Design-driven company |
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600 | (1) |
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6.4.4 Design impact awards |
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601 | (1) |
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602 | (1) |
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6.4.8 How to measure the design effect? |
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602 | (2) |
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604 | (8) |
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6.5.1 Purpose and target group |
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604 | (1) |
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605 | (1) |
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605 | (1) |
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6.5.4 Digital design manual |
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605 | (1) |
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606 | (5) |
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611 | (1) |
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612 | (2) |
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614 | (1) |
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615 | (1) |
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6.9 Sustainable management |
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615 | (9) |
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6.9.1 Sustainability development |
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616 | (1) |
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6.9.2 Corporate sustainability |
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616 | (1) |
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617 | (1) |
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618 | (1) |
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618 | (1) |
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618 | (1) |
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6.9.7 The designer's impact |
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619 | (2) |
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621 | (1) |
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6.9.9 Sustainable font choice |
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622 | (2) |
References |
|
624 | (14) |
Index |
|
638 | (6) |
List of figures |
|
644 | (3) |
List of tables |
|
647 | (1) |
Planning tool |
|
648 | |