1. Introduction
- Where Nature Meets Culture
- Everyone Goes
- Choices
- A Triptych of Design
- Inclusive Design
2. The History of Public Toilet Provision in the UK
- Popular Perspectives and their Legacies
- Academic Perspectives and their Legacies
- Practice Perspectives and their Legacies
- Other Uses of Toilets
3. The Journey
- The Body's Needs
- The Mind's Needs
- Leaving Home
- Navigating with Design
- Decision Making
4. Finding a Toilet
- Safety and Security
- Is it Clean?
- Can I Access it?
- Not Having a Choice
5. Crossing the Threshold
- Entering the Space
- The Toilet Queue
- Which Cubicle?
- Which Urinal?
- What about the Children?
6. Closing the Door
- Hinges
- Handles
- Hygiene
7. Sit, Stand or Squat
- WC Pans
- Urinals
- Squatting Toilets
8. Badness be Gone
- Toilet Paper
- Water Hygiene
- Flushing
- Bins
9. Health, Hygiene and Happiness
- Leaving the Cubicle
- Washing Hands
- Drying Hands
- Amenities and Products
10. Conclusion
- Future Toilets
- Inclusive Design
- Sustainable Design