| Preface |
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xxi | |
| Acknowledgments |
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xxiii | |
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1 | (14) |
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3 | (12) |
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3 | (3) |
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Sources and Goals of the Alternative Dispute Resolution Movement |
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6 | (3) |
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9 | (2) |
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11 | (4) |
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12 | (3) |
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15 | (372) |
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17 | (50) |
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Negotiating Tactics for Legal Services Lawyers |
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17 | (5) |
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The Art and Science of Negotiation |
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22 | (10) |
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32 | (1) |
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Note: Pricipled Negotiation |
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33 | (1) |
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34 | (1) |
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34 | (6) |
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The Pros and Cons of ``Getting to Yes'' |
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40 | (2) |
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42 | (1) |
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The Manager as Negotiator |
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43 | (10) |
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53 | (1) |
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The Tension Between Empathy and Assertiveness |
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54 | (4) |
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The Manager as Negotiator |
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58 | (3) |
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61 | (1) |
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Note: The Janus Quality of Negotiation --- Deal-Making and Dispute Settlement |
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62 | (2) |
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When Should We Use Agents? Direct vs. Representative Negotiation |
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64 | (3) |
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67 | (40) |
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Machiavelli and the Bar: Ethical Limitations on Lying in Negotiation |
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70 | (6) |
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Model Rule of Professional Conduct 4.1 |
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76 | (1) |
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Model Rule of Professional Conduct 1.6 |
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77 | (1) |
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When Is It Legal to Lie in Negotiations? |
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78 | (2) |
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80 | (1) |
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Why Negotiations Fail: An Exploration of Barriers to the Resolution of Conflict |
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81 | (6) |
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87 | (18) |
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105 | (2) |
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107 | (106) |
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The Practice of Mediation |
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108 | (39) |
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A Student's Guide to Mediation and the Law |
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109 | (5) |
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114 | (1) |
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115 | (1) |
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116 | (21) |
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137 | (1) |
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Note: The Role of Apology in Dispute Resolution |
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137 | (2) |
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Note: Dealing with Impasse |
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139 | (2) |
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141 | (2) |
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Note: Dealing with Differences |
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143 | (2) |
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145 | (2) |
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Public Encouragement of Mediation |
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147 | (6) |
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The Parties' Satisfaction with the Process and Result |
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147 | (1) |
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The Role of the Law and the Role of the Community |
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148 | (2) |
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150 | (2) |
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152 | (1) |
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152 | (1) |
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Social Science Assessments of Mediation |
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153 | (5) |
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Note on Mediation Research |
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156 | (2) |
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158 | (1) |
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158 | (5) |
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Standards of Quality for Mediation |
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159 | (1) |
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160 | (1) |
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161 | (1) |
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The Effectiveness of the Justice System |
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161 | (1) |
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A Word on Comparative Standards |
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162 | (1) |
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162 | (1) |
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163 | (20) |
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163 | (1) |
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Society of Professionals in Dispute Resolution, Report of the SPIDR Commission on Qualifications |
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164 | (5) |
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169 | (1) |
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170 | (1) |
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Mediator Certification: Has the Time Come? |
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170 | (5) |
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175 | (1) |
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Holding the Mediator Accountable |
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176 | (1) |
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Note: The Life of the Mediator---To Be or Not to Be (Accountable) |
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176 | (4) |
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Note: Mediator Accountability |
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180 | (1) |
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181 | (1) |
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Required Mediation Procedures |
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182 | (1) |
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182 | (1) |
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The Lawyer-Mediator and Professional Responsibility |
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183 | (1) |
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The Provision of Legal Information and Drafting Assistance During Mediation Sessions Involving Unrepresented Parties |
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184 | (1) |
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The Dark Side of Mediation: Still Unexplored |
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184 | (11) |
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Association of the Bar of the City of New York, Opinion Number 80-23 |
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188 | (2) |
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190 | (1) |
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Representation of or Advocacy Against a Mediation Participant and Mediation Involving Prior Clients; Imputed Conflicts |
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190 | (1) |
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McKenzie Construction v. St. Croix Storage Corp. |
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191 | (2) |
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CPR Institute for Dispute Resolution --- Georgetown Commission on Ethics and Standards in Alternative Dispute Resolution --- Model Rules for the Lawyer Neutral |
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193 | (1) |
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194 | (1) |
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Representation of Clients in Out-of-State Mediation; Unauthorized Practice of Law |
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194 | (1) |
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Unauthorized Practice of Law Charges: A Risk for Lawyers Representing Clients in Mediation and Arbitration in a Multi-jurisdictional Practice Environment |
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195 | (18) |
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197 | (10) |
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207 | (6) |
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213 | (88) |
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213 | (6) |
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Arbitration or Litigation: A Dialogue |
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216 | (3) |
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219 | (1) |
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Complex Commerical Arbitration: Designing a Process to Suit the Case |
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219 | (3) |
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222 | (1) |
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Legal Issues in Arbitration |
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222 | (26) |
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222 | (1) |
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Southland Corp. v. Keating |
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223 | (3) |
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226 | (1) |
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227 | (1) |
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Note on Application of Preemption Doctrine |
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227 | (2) |
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229 | (1) |
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Note on Circuit City v. Adams |
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229 | (2) |
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Note on Class Actions and Arbitration Agreements |
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231 | (1) |
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Green Tree Financial Corp. v. Bazzle |
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232 | (4) |
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236 | (1) |
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Revised Uniform Arbitration Act |
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237 | (1) |
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238 | (1) |
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239 | (1) |
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240 | (1) |
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Buckeye Check Cashing, Inc. v. Cardegna |
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240 | (3) |
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243 | (1) |
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First Options of Chicago, Inc. v. Kaplan |
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244 | (2) |
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246 | (2) |
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Arbitration of Statutory Claims |
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248 | (5) |
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252 | (1) |
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Arbitration of Statutory Claims: Application to Employment Disputes |
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253 | (42) |
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Repeat v. One-Shot Players |
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253 | (3) |
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Arbitration of Statutorily-Based Employment Claims |
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256 | (1) |
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Knowing and Voluntary Waiver of the Right to Sue |
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257 | (1) |
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258 | (1) |
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Fairness of the Arbitration Procedures |
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259 | (1) |
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Commission on the Future of Worker-Management Relations, Report and Recommendations |
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259 | (1) |
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Task Force on Alternative Dispute Resolution in Employment, Due Process Protocol |
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260 | (3) |
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Cole v. Burns International Security Services |
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263 | (6) |
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269 | (1) |
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269 | (1) |
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269 | (2) |
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271 | (1) |
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271 | (1) |
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Conscionability of the Arbitration Agreement |
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272 | (1) |
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Hooters of America, Inc. v. Phillips |
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272 | (3) |
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275 | (1) |
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Note on Unconscionability |
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275 | (1) |
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276 | (3) |
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The Impact of Arbitration Agreements on the EEOC's Continuing Role in Employment Discrimination Cases |
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279 | (1) |
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EEOC v. Waffle House, Inc. |
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279 | (3) |
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282 | (2) |
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The Scope of Judicial Review of Arbitration Awards |
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284 | (1) |
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Halligan v. Piper Jaffray, Inc. |
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285 | (2) |
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287 | (1) |
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Note and Questions on Limitations on Judicial Review of Arbitration Awards |
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287 | (2) |
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289 | (5) |
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294 | (1) |
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295 | (6) |
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295 | (1) |
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Ethics of Third-Party Provider Organizations |
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296 | (1) |
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297 | (1) |
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297 | (4) |
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Combining and Applying the Basic Processes |
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301 | (86) |
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301 | (2) |
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Innovations in the Processes |
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303 | (16) |
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304 | (1) |
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Arbitration of Disputes About Contract Terms and Final Offer Arbitration |
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304 | (1) |
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Arbitration Under a ``High-Low'' Contract |
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305 | (1) |
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306 | (1) |
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307 | (2) |
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Court-Annexed Arbitration |
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309 | (1) |
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310 | (1) |
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311 | (2) |
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313 | (2) |
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315 | (2) |
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317 | (1) |
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317 | (1) |
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Early Neutral Evaluation and ``Rights-Based'' Mediation |
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318 | (1) |
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319 | (1) |
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319 | (2) |
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321 | (1) |
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321 | (1) |
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Designing an Effective Dispute Resolution System |
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321 | (9) |
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Designing Conflict Management Systems |
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330 | (6) |
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331 | (1) |
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Assessing Whether the Design ``Works'' |
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332 | (1) |
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333 | (3) |
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336 | (1) |
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336 | (1) |
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Fitting the Forum to the Fuss: A User-Friendly Guide to Selecting an ADR Procedure |
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337 | (18) |
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349 | (1) |
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350 | (4) |
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354 | (1) |
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Representing a Client in Mediation |
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355 | (2) |
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Discovery and Appropriate Timing for Dispute Resolution Processes |
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355 | (1) |
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356 | (1) |
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356 | (1) |
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The Represented Client in a Settlement Conference: The Lessons of G. Heileman Brewing Co. v. Joseph Oat Corp. |
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357 | (6) |
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Advocacy During Mediation |
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361 | (1) |
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362 | (1) |
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362 | (1) |
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Making the Decision to Settle: Decision Analysis |
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363 | (1) |
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``Decision Analysis as a Method of Evaluating the Trial Alternative'' in D. Golann, Mediating Legal Disputes |
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363 | (8) |
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Some Questions About Decision Analysis |
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368 | (1) |
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369 | (2) |
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371 | (1) |
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371 | (4) |
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371 | (1) |
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371 | (1) |
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372 | (1) |
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373 | (1) |
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373 | (2) |
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375 | (1) |
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Toward a Functional Approach for Managing Complex Litigation |
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375 | (12) |
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382 | (5) |
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PART III DISPUTE RESOLUTION AND THE JUSTICE SYSTEM |
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387 | (90) |
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389 | (52) |
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390 | (1) |
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390 | (6) |
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Manufacturers Hanover Trust Co. v. Nicholas Yanakas |
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394 | (2) |
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396 | (1) |
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396 | (1) |
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One Approach to Diagnostic Assessment of Civil Cases: The Individual Case-Screening Conference |
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397 | (5) |
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401 | (1) |
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401 | (1) |
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Mandatory Participation and Pressure to Settle |
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402 | (5) |
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SPIDR, Mandated Participation and Settlement Coercion: Dispute Resolution as It Relates to the Courts |
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402 | (5) |
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Judicial (Mis) Use of ADR? A Debate |
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407 | (17) |
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408 | (1) |
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Strandell v. Jackson County, Ill. |
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409 | (2) |
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411 | (1) |
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411 | (1) |
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In re Atlantic Pipe Corp. |
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412 | (8) |
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420 | (1) |
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Note: Compulsory Attendance of Parties |
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421 | (3) |
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Court-Mandated Alternative Dispute Resolution: What Form of Participation Should Be Required? |
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424 | (4) |
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426 | (2) |
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The Role of Private Providers |
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428 | (1) |
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Comparing Structures for the Delivery of ADR Services by Courts: Critical Values and Concerns |
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428 | (6) |
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434 | (1) |
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Private Judging: Privatizing Civil Justice |
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434 | (7) |
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436 | (1) |
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436 | (5) |
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441 | (36) |
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441 | (1) |
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Rights to Resist Disclosure Within Legal Proceedings |
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442 | (18) |
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Folb v. Motion Picture Industry Pension & Health Plans |
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444 | (5) |
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449 | (1) |
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Note: The ``Holder'' of the Privilege |
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449 | (1) |
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449 | (3) |
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452 | (1) |
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452 | (1) |
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Accommodating the Interests of Justice: Predictability Versus Fine Tuning |
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453 | (1) |
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Olam v. Congress Mortgage Company |
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453 | (4) |
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Note on ``Qualified'' vs. ``Categorical'' Privilege |
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457 | (1) |
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458 | (1) |
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459 | (1) |
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The Neutral's Obligation to Maintain Confidentiality |
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460 | (2) |
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Confidentiality Agreements and Protective Orders |
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460 | (1) |
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Ethical and Legal Obligations |
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461 | (1) |
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Limits on Confidentiality Because of Policies Favoring Reporting or Warning |
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462 | (2) |
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462 | (1) |
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463 | (1) |
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Limits on Confidentiality Because of Public Access Rights |
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464 | (13) |
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Bank of America National Trust & Savings Association v. Hotel Rittenhouse Associates |
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464 | (4) |
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Cincinnati Gas & Electric Gas Co. v. General Electric Co. |
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468 | (3) |
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471 | (1) |
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472 | (1) |
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473 | (4) |
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PART IV SELECTED APPLICATIONS |
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477 | (112) |
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479 | (34) |
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Divorce Mediation Practice |
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481 | (1) |
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481 | (6) |
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Divorce Mediation: Promises and Problems |
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487 | (5) |
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492 | (1) |
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492 | (2) |
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494 | (1) |
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Bring the Lawyers into Divorce Mediation |
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494 | (4) |
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498 | (1) |
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Mediation and Spousal Abuse |
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498 | (1) |
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Mediating Family Disputes in a World with Domestic Violence: How to Devise a Safe and Effective Court-Connected Mediation Program |
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498 | (7) |
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Note: Domestic Violence and Mediation |
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503 | (2) |
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505 | (8) |
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507 | (2) |
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509 | (4) |
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513 | (18) |
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513 | (9) |
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519 | (2) |
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521 | (1) |
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The Northern Oxford County Coalition: Four Maine Towns Tackle a Public Health Mystery |
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522 | (9) |
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523 | (1) |
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Note: Negotiated Rulemaking |
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523 | (2) |
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525 | (1) |
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526 | (3) |
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529 | (2) |
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531 | (40) |
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Negotiating and Mediating Public Disputes |
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533 | (1) |
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533 | (25) |
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557 | (1) |
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558 | (1) |
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Arbitrating Private Disputes |
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558 | (1) |
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Arbitration and Mediation in International Business |
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559 | (2) |
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Dealing in Virtue: International Commercial Arbitration and the Construction of a Transnational Legal Order |
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561 | (1) |
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To Settle or Empanel? An Empirical Analysis of Litigation and Settlement at the World Trade Organization |
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561 | (5) |
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563 | (1) |
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563 | (3) |
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Negotiating Private Disputes |
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566 | (5) |
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566 | (1) |
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567 | (4) |
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Learning from Other Cultures |
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571 | (18) |
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Cross-Cultural Negotiation |
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571 | (1) |
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Culture, Negotiation, and the Eye of the Beholder |
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572 | (6) |
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575 | (3) |
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578 | (1) |
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Listening to the World on the Design of Dispute Resolution Systems for Identity Group--Based Conflicts |
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578 | (1) |
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Identity Group--Based Conflict Resolution in Other Nations |
|
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579 | (1) |
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Deepening Democracy? Dispute System Design and the Mediation of Contested Parades in Northern Ireland |
|
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579 | (2) |
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581 | (1) |
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The South African Truth and Reconciliation Commission |
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581 | (8) |
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583 | (1) |
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The Community Relations Service |
|
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584 | (1) |
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584 | (2) |
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586 | (1) |
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587 | (2) |
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589 | (22) |
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591 | (20) |
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The Societal-Public Perspective |
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|
591 | (6) |
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595 | (2) |
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The Student Perspective: ``Can I Earn a Living in ADR?'' |
|
|
597 | (2) |
|
ADR Personalities and Practice Tips |
|
|
599 | (12) |
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609 | (2) |
|
PART VI DISPUTE RESOLUTION PROBLEMS |
|
|
611 | (16) |
|
Dispute Resolution Problems |
|
|
613 | (14) |
|
Irving Weston v. Lawyer's Press, Inc. |
|
|
613 | (1) |
|
The Matter of Casey's Fee |
|
|
614 | (1) |
|
American Can Co. v. Wisconsin Electric Power Co. |
|
|
615 | (1) |
|
The Matter of the HAL 2001 Computer |
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|
616 | (1) |
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|
617 | (1) |
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|
617 | (1) |
|
The Case of Neighborhood Care, Inc. |
|
|
617 | (2) |
|
Whittamore v. Fairview Clinic |
|
|
619 | (2) |
|
University Housing Disputes |
|
|
621 | (1) |
|
|
|
621 | (1) |
|
Citizens v. Western Nuclear Corp. |
|
|
622 | (1) |
|
|
|
623 | (1) |
|
|
|
624 | (1) |
|
Thomas v. Eagle Rifle Co. |
|
|
624 | (1) |
|
The Virginia Medical Group |
|
|
625 | (1) |
|
Due Process for Mediation Cases? |
|
|
626 | (1) |
|
|
|
627 | (160) |
|
Appendix A. Dispute Resolution Clauses |
|
|
629 | (2) |
|
Appendix B. Federal Arbitration Act |
|
|
631 | (6) |
|
Appendix C. Uniform Arbitration Act |
|
|
637 | (8) |
|
Appendix D. Revised Uniform Arbitration Act |
|
|
645 | (18) |
|
Appendix E. Uniform Mediation Act |
|
|
663 | (30) |
|
Appendix F. National Standards for Court-Connected Mediation Programs |
|
|
693 | (10) |
|
Appendix G. Model Standards of Practice for Family and Divorce Mediation |
|
|
703 | (10) |
|
Appendix H. Model Standards of Conduct for Mediators |
|
|
713 | (8) |
|
Appendix I. Dispute Resolution: An Annotated Guide to Selected Resources |
|
|
721 | (66) |
| Table of Cases |
|
787 | (2) |
| Collected References |
|
789 | (26) |
| Index |
|
815 | |
