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Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance [Kietas viršelis]

3.91/5 (40 ratings by Goodreads)
  • Formatas: Hardback, 240 pages, aukštis x plotis x storis: 231x160x20 mm, weight: 522 g
  • Išleidimo metai: 07-Mar-2022
  • Leidėjas: John Wiley & Sons Inc
  • ISBN-10: 1119799538
  • ISBN-13: 9781119799535
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 240 pages, aukštis x plotis x storis: 231x160x20 mm, weight: 522 g
  • Išleidimo metai: 07-Mar-2022
  • Leidėjas: John Wiley & Sons Inc
  • ISBN-10: 1119799538
  • ISBN-13: 9781119799535
Kitos knygos pagal šią temą:
"Diversity, equity, and inclusion has been a hot topic especially in the tech industry. "Between 2017 and 2018, postings for diversity and inclusion positions had increased by nearly 20%--and that number is growing." Many companies are struggling to achieve their DEI goals and develop successful programs. Thompson addresses one of the major issues: there is no handbook that helps people develop and create an effective DEI program. Most work is currently being done on ROI, what diversity means, and how todefine it, but there are not books that help you develop an actual program. Thompson provides diversity officers with a blueprint, information, and tools to implement a successful diversity program. Thompson's insights can jumpstart and hep implement a diversity program that can gain immediate traction. He walks you through the procces of execution on a weekly and even daily basis. His book shares practical, concrete steps about what data to collect and how to analyze and assess that data, choose the right diversity goal given your current resources, and how to measure the impact of your DEI efforts. He shares practical step-by-step lessons learned, the order you should build your program, and what things you should be working on. You can implement a program in which there previously was no raodmap. You will learn: How to build a successful diversity program with step-by-step instructions How to manage and lead a diversity council How to not just develop programs but understand the order they should be built to insure success How to get early buy-in and long-term commitments from CEOs by knowing when to push and what to ask for How to set appropriate expectations from a DEI program for the CEO and the executive leadership team How to understand your company How to build a plan and program that is tailored to your company and its culture How to set the right DEI goals, collect the right data, and measure your success How to know the difference between a program that is failing and one that is taking awhile to get going"--

Expert guidance and step-by-step instruction for building a successful diversity, equity, and inclusion initiative from scratch

In Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance, award-winning diversity, equity, and inclusion (DE&I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE&I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success.

In this book, you'll learn how to achieve early and significant wins to create the necessary and long term organizational change needed for successful DE&I programs. Find out what data you need to collect, how to analyze it, and choose the right goals for your organization. In addition, the CAPE technique will show your progress and ROI.

You will learn to:

  • Manage and lead a diversity council and implement diversity initiatives in the correct order
  • Get early buy-in and long-term commitment from a Chief Executive Officer by knowing what to ask for and when
  • Set appropriate and realistic expectations for a DE&I program with the executive leadership team

Perfect for diversity and inclusion professionals, human resources leaders, founders, business owners, and executives, Diversity and Inclusion Matters will also earn a place in the libraries of students of human resources, leadership, management, and finance.

Preface ix
Foreword xvii
Part One The CAPE Process
1(88)
1 How to Become an Exceptional DE&I Organization
3(14)
Four Shades of Brown
3(2)
The Importance of DE&I Now
5(1)
A Diverse Workforce Will Have Tension
6(2)
DE&I Officers Need a Broad Range of Skills
8(2)
Why DE&I Programs Fail
10(2)
The How: CAPE Foundation for Successful DE&I Programs
12(5)
2 DE&I Fundamentals, CAPE, and Organizational Change
17(14)
Overwhelmed and Needing a Process
17(2)
The Basics of Every DE&I Program
19(12)
3 Data for DE&I
31(10)
Fill the Cup of Others
31(2)
The Illusion and Challenge of Data
33(4)
The Recruitment Data Challenge
37(4)
4 Collect the Data
41(12)
Give a Brown Guy a Chance
41(1)
When to Start Collecting Data
42(1)
What Data to Collect
43(2)
Where to Get the Demographic Data You Need
45(3)
Who Is Being Included in the Data?
48(1)
Respecting Demographic Data
49(4)
5 Analyze the Data
53(12)
Seeing It So Clear Now
53(1)
Using the Data to Know What You Have
54(4)
The How: Analyzing Data to Identify Recruitment Issues
58(1)
The How: Analyzing Data to Identify Retention Issues
59(3)
Assume Competence
62(3)
6 Plan your Program
65(14)
The World's Park
65(2)
Plan Only after You Analyze the Data
67(1)
Getting Started on Your Plan
68(2)
4-2-50 Program
70(2)
How to Measure ROI in Your DE&I Program
72(1)
The How: CAPE DE&I Plan Template
73(1)
How to Complete the CAPE DE&I Template
74(5)
7 Execute on the Plan
79(10)
Audio Must Match Video
79(1)
E Is for Execute
80(2)
The How: A CAPE Path to Execute
82(7)
Part Two Practical Lessons Learned in DE&I Programs
89(96)
8 DE&I Programs Should Look Like the Company
91(14)
Looking for Four-Leaf Clovers
91(2)
Sports - US Olympic and Paralympic Committee
93(1)
Healthcare
94(2)
Tech - Techstars
96(2)
Education - University of Wyoming, University of Colorado Health Sciences Center, Western Governors University
98(1)
Organizational Mission Alignment
99(1)
The How: An Organizational Mission-Alignment Exercise
100(5)
9 DE&I Challenges That No One Tells You
105(10)
Whose Mother Are We Talking About?
105(2)
Staff and Budget
107(2)
Responsibility for Things Beyond Your Control
109(3)
Managing Expectations
112(3)
10 When to Get CEO Involvement
115(10)
What Friends Do
115(2)
Setting CEO Expectations
117(1)
When to Involve the CEO
118(3)
Connecting CEO and Leadership Commitment to Diversity
121(2)
How to Get CEO Commitment
123(2)
11 Employee Resource Groups
125(18)
Check Your Bias
125(2)
Employee Resource Groups
127(1)
Define ERG Membership
128(2)
Setting Boundaries for ERGs
130(2)
Establish Communication Guidelines
132(1)
Managing ERG Fundraisers
133(1)
Let ERGs Fail
134(1)
The How: Suggested Rules and Structures for ERGs
135(8)
12 DE&I Committees
143(10)
Focus on the Right Things
143(2)
Why DE&I Committees Fail
145(2)
What Happens When Companies Start with a DE&I Committee
147(1)
Three Simple Rules for a Better DE&I Committee
148(5)
13 Using DE&I Training to Make Organizational Change
153(14)
Trees Just Don't Happen
153(2)
Diversity Training: Episode versus Series
155(1)
DE&I Training as a Response to an Episode
156(1)
DE&I Training as a Series of Ongoing Trainings
157(1)
CAPE and DE&I Trainings
158(1)
The Two Types of DE&I Trainings
159(1)
Unconscious Bias
159(2)
The ADKAR Model
161(6)
14 Inclusion Practices
167(10)
Don't Ask Me to Organize the Davids
167(2)
How to Measure Inclusion
169(2)
How the CAPE Inclusion Tracker Works
171(3)
The Fair Pay Solution
174(3)
15 Your Mental Health
177(8)
A Day at the Pool
177(3)
Mental Health for You and Your Colleagues
180(5)
Part Three Things I Wish I Had Known
185(24)
16 Top Challenges for DE&I Professionals
187(16)
Voices Telling You What You Can't Do
187(2)
The Myth That Diversity Lowers Quality
189(1)
A Hire from an Underrepresented Group Is Not Performing
190(1)
Chain of Command
190(2)
Your Positional Authority
192(1)
Staffing and Budget
193(1)
Diversity Committees
194(1)
Working with Other Departments
195(1)
Efficacy of Resume Redacting
196(1)
Belonging versus Inclusion
197(2)
Allies
199(1)
Making the Implicit Explicit
199(1)
Bridging the Gap Between Intent and Impact
200(1)
Validating the Experiences of Others
201(2)
17 Jason-isms
203(6)
The Gift of Time
203(2)
The Jason-isms
205(4)
Conclusion 209(2)
Acknowledgments 211(2)
About the Author 213(2)
Index 215
JASON R. THOMPSON is a successful and experienced diversity officer that has developed and led diversity programs in higher education, sports, healthcare, and tech. He has been quoted by The New York Times, The Washington Post, The Guardian, USA Today, FOX News, and CNN.