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List of tables and figures |
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xiii | |
Series editor's preface |
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xv | |
Foreword |
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xvii | |
Preface |
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xix | |
PART I Development of the awareness of work stress and burnout |
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1 | (66) |
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3 | (10) |
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3 | (3) |
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The costs of ill health at work |
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6 | (2) |
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8 | (2) |
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Who this book is intended for |
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10 | (1) |
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Outline of the book chapters |
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10 | (3) |
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Occupational stress: the background to the development of burnout |
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|
13 | (15) |
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Stress models -- the springboard for recognition of occupational stress |
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13 | (1) |
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What is occupational stress? |
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14 | (2) |
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What causes stress at work? |
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16 | (12) |
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28 | (22) |
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28 | (3) |
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31 | (2) |
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Process models of burnout |
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33 | (11) |
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Distinguishing burnout from stress, and from occupational stress |
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44 | (6) |
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Symptoms and correlates of burnout |
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50 | (17) |
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50 | (1) |
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Physical symptoms of burnout |
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51 | (1) |
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52 | (2) |
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54 | (1) |
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Symptoms associated with interpersonal relations |
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54 | (4) |
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The social support buffering hypothesis |
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58 | (2) |
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Other issues affecting the experience of burnout |
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60 | (4) |
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64 | (1) |
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65 | (2) |
PART II Burnout in the context of HIV/AIDS |
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67 | (185) |
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69 | (24) |
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71 | (1) |
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72 | (4) |
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Professional and role issues |
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76 | (7) |
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Stigma, discrimination and ethical issues |
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83 | (2) |
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Mediators of HIV/AIDS burnout |
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85 | (2) |
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87 | (2) |
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Context matters -- the pressures of HIV/AIDS counselling |
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89 | (3) |
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92 | (1) |
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Methodological limitations and issues raised in burnout research to date |
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93 | (14) |
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Limitations of questionnaire-only studies |
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93 | (2) |
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Limitations of cross-sectional studies |
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95 | (1) |
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Potential bias of burnout research volunteers |
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96 | (1) |
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Problems with interpreting burnout measures |
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97 | (1) |
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The necessity for clear characterisations and appropriate measures |
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98 | (4) |
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Recognising that HIV/AIDS is new |
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102 | (2) |
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Relationships and communication |
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104 | (1) |
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Demographic and other information |
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105 | (1) |
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105 | (2) |
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The UK Multi-centre Occupational Morbidity Study (MOMS): experiences and independent predictors of workplace stress and burnout |
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107 | (42) |
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107 | (1) |
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108 | (4) |
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112 | (19) |
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131 | (18) |
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The UK studies on staff preferences for support, and burnout management and prevention |
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149 | (29) |
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MOMS: stress management and support preferences |
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149 | (9) |
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The UK Burnout Prevention Study |
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158 | (2) |
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160 | (10) |
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170 | (8) |
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Volunteers and burnout in HIV/AIDS |
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178 | (14) |
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178 | (2) |
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Tensions associated with volunteers in HIV/AIDS |
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180 | (6) |
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Suggestions for management and prevention of burnout in volunteers |
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186 | (5) |
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191 | (1) |
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Management of occupational stress and burnout |
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192 | (27) |
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Staff stress intervention outcome studies |
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192 | (4) |
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Lessons and paradoxes from the literature |
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196 | (1) |
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Suggestions and models for staff support and prevention of burnout |
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197 | (9) |
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Further issues to consider in planning staff support |
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206 | (10) |
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216 | (3) |
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219 | (33) |
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Appendix: Data tables from the UK Multi-centre Occupational Morbidity Study (MOMS) |
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223 | (29) |
References |
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252 | (17) |
Index |
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269 | |