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Effective Police Supervision Study Guide 8th New edition [Kietas viršelis]

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  • Formatas: Hardback, 170 pages, weight: 499 g, Style copy: Community Policing, 7e. 978-0-323-34049-6 (adapt to 1-colour)
  • Išleidimo metai: 14-Mar-2017
  • Leidėjas: Routledge
  • ISBN-10: 1138288799
  • ISBN-13: 9781138288799
Kitos knygos pagal šią temą:
Effective Police Supervision Study Guide 8th New editionDidesnis paveikslėlis
  • Formatas: Hardback, 170 pages, weight: 499 g, Style copy: Community Policing, 7e. 978-0-323-34049-6 (adapt to 1-colour)
  • Išleidimo metai: 14-Mar-2017
  • Leidėjas: Routledge
  • ISBN-10: 1138288799
  • ISBN-13: 9781138288799
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9781138288799.html
Raktažodžiai:
Good police officers are often promoted to supervisory positions with little or none of the training it takes to be a good manager. An understanding of group behaviors and organizational dynamics is necessary to grasp the fundamentals of managing police officers. The Effective Police Supervision Study Guide coordinates with the core text used in many college-level classes and police departments to teach supervisory practices in criminal justice. This study guide prepares both students and professionals for academic or promotional exams, offering them an opportunity to fully review the material so that they are well-prepared for testing.



This new edition, like the new edition of the textbook it accompanies, includes information on the following topics: police accountability, police involvement with news media, the challenges of dealing with social media, updates on legal considerations, and ways to avoid another controversy like Ferguson, Dallas, or Baltimore.
A Note to the Student xi
Chapter 1 Supervision-The Management Task 1(10)
Learning Objectives
1(1)
Key Terms
1(1)
Chapter Summary
2(1)
I Transition to First-Line Supervisor
2(1)
I Supervisory Skills
2(1)
III Management Expectations of the Supervisor
3(1)
IV Subordinate Expectations of the Supervisor
4(1)
V Peer Expectations
4(1)
Multiple-Choice Questions
5(3)
True or False Questions
8(3)
Chapter 2 Community-Oriented Policing And Problem Solving-Improving Neighborhood Quality Of Life 11(8)
Learning Objectives
11(1)
Key Terms
11(1)
Chapter Summary
12(1)
I Community Policing-What Is It?
12(1)
II Empowerment
12(1)
III Process Facilitation
12(1)
IV Collaboration
13(1)
V Problem Solving
13(1)
VI Supervising the Community Policing Officers
13(1)
VII Managing Failure
14(1)
Multiple-Choice Questions
14(3)
True or False Questions
17(2)
Chapter 3 Interpersonal Communications-Striving For Effectiveness 19(10)
Learning Objectives
19(1)
Key Terms
19(1)
Chapter Summary
20(1)
I Importance of Communication Skills
20(1)
II Communication Process
20(1)
III Barriers to Communication
21(1)
IV Overcoming Barriers to Communication
21(1)
V Feedback
21(1)
VI The Art of Listening
21(1)
VII Nonverbal Communication
22(1)
VIII Communicating with non-English-Speaking Individuals
22(1)
IX Intercultural Communications
22(1)
X Hearing-impaired Individuals
22(1)
Multiple-Choice Questions
23(4)
True or False Questions
27(2)
Chapter 4 Motivation-A Prerequisite For Success 29(10)
Learning Objectives
29(1)
Key Terms
29(1)
Chapter Summary
30(1)
I Why Officers Work?
30(1)
II Needs-based Motivation
30(2)
III Motivational-Hygiene Theory
32(1)
IV Theory X-Theory 14
32(1)
V Expectancy Theory
33(1)
VI How to Motivate
34(1)
Multiple-Choice Questions
34(3)
True or False Questions
37(2)
Chapter 5 Leadership-The Integrative Variable 39(10)
Learning Objectives
39(1)
Key Terms
39(1)
Chapter Summary
40(1)
I Power
40(1)
II Theories of Leadership
41(1)
III Leadership Continuum
42(1)
IV Leadership Mistakes
43(1)
Multiple-Choice Questions
43(3)
True or False Questions
46(3)
Chapter 6 Team Building-Maximizing The Group Process 49(10)
Learning Objectives
49(1)
Key Terms
49(1)
Chapter Summary
50(1)
I The Individual
50(1)
II The Individual and the Group
50(1)
III Role and Function of the Group
51(1)
IV Group Development Process
51(1)
V Group Performance
52(1)
VI Building a Winning Team
52(1)
VII Team Goals
53(1)
VIII Group Problem Solving
53(1)
IX Conducting Meetings
54(1)
Multiple-Choice Questions
54(3)
True or False Questions
57(2)
Chapter 7 Change-Coping With Organizational Life 59(6)
Learning Objectives
59(1)
Key Terms
59(1)
Chapter Summary
60(1)
I Factors Fostering Change
60(1)
II Police Unions
60(1)
III The Law
60(1)
IV Positive Aspects of Change
60(1)
V Resistance to Change
61(1)
VI The Nature of Resistance
62(1)
Multiple-Choice Questions
63(1)
True or False Questions
64(1)
Chapter 8 Performance Appraisal-The Key To Police Personnel Development 65(14)
Learning Objectives
65(1)
Key Terms
65(1)
Chapter Summary
66(1)
I Performance Appraisal
66(1)
II Frequency of Evaluation
67(1)
III The Sergeant's Role
67(1)
IV Methods of Appraisal
68(1)
V The Human Factor
69(1)
VI Validity and Reliability of Performance Appraisal
70(1)
VII The Evaluation Interview
70(1)
VIII Remediation
71(1)
IX Follow Up
72(1)
X Changes in Trends
72(1)
Multiple-Choice Questions
73(3)
True or False Questions
76(3)
Chapter 9 Coaching, Counseling, And Mentoring-Helping Officers Grow And Develop 79(10)
Learning Objectives
79(1)
Key Terms
79(1)
Chapter Summary
80(2)
Multiple-Choice Questions
82(4)
True or False Questions
86(3)
Chapter 10 Discipline-An Essential Element Of Police Supervision 89(10)
Learning Objectives
89(1)
Key Terms
89(1)
Chapter Summary
90(1)
I Nature of Discipline
90(1)
II Positive Discipline
90(1)
III Negative Discipline
91(1)
IV Disciplinary Systems
92(1)
V The Hot Stove Concept
93(1)
VI Disciplinary Action
93(1)
VII Making Disciplinary Action Stick
94(1)
Multiple-Choice Questions
95(2)
True or False Questions
97(2)
Chapter 11 Internal Discipline-A System Of Accountability 99(12)
Learning Objectives
99(1)
Key Terms
99(1)
Chapter Summary
100(1)
I Police Work
100(1)
II Controlling the Police
101(1)
III Personnel Complaint Investigation Policy
102(1)
IV Personnel Complaints
102(1)
V Social Media
103(1)
VI Personnel Complaint Investigations
103(1)
VII Adjudication
104(1)
VIII Civilian Review Movement
105(1)
IX Forecasting
105(1)
Multiple-Choice Questions
106(3)
True or False Questions
109(2)
Chapter 12 Supervising The Difficult Employee-Special Considerations 111(10)
Learning Objectives
111(1)
Key Terms
111(1)
Chapter Summary
112(1)
I Types of Employees
112(1)
II Problem Employees
112(1)
III Marginal Performers
113(1)
IV Work Stressors
114(1)
V Personal Problems
114(1)
VI Early Warning System
115(1)
VII Employee Assistance Program
115(1)
VIII Critical Incident Stress Management
115(1)
Multiple-Choice Questions
116(3)
True or False Questions
119(2)
Chapter 13 Supervising Minorities-Respecting Individual And Cultural Differences 121(14)
Learning Objectives
121(1)
Key Terms
122(1)
Chapter Summary
122(1)
I Coming to Grips with the Past
122(2)
II Changing Demographics
124(1)
III Supervising Minorities
124(2)
IV Dealing with Employees in a Protected Class
126(1)
V Handling Sexual Harassment in the Workplace
126(1)
VI Supervising Gay and Lesbian Police Officers
127(1)
VII Managing a More Educated Workplace
127(1)
VIII Training for the New Supervisor
127(1)
Multiple-Choice Questions
128(4)
True or False Questions
132(3)
Chapter 14 Tactical Operations-Critical Incident Deployment 135(6)
Learning Objectives
135(1)
Key Terms
135(1)
Chapter Summary
136(1)
Multiple-Choice Questions
136(2)
True or False Questions
138(3)
Chapter 15 Labor Relations-Problem Solving Through Constructive Conflict 141(12)
Learning Objectives
141(1)
Key Terms
141(1)
Chapter Summary
142(1)
I Management Rights
142(1)
II Understanding Bargaining
143(1)
III Union Goals
144(1)
IV Grievances
145(1)
V Impasse Resolution Through Job Actions
145(1)
VI Contract Administration
146(1)
VII Role of the Sergeant in Collective Bargaining
146(1)
VIII Interest-based Bargaining
147(1)
Multiple-Choice Questions
147(4)
True or False Questions
151(2)
Chapter 16 Homeland Security And Terrorism-A Changing Role 153
Learning Objectives
153(1)
Key Terms
153(1)
Chapter Summary
154(1)
I Domestic Terrorism
154(1)
II Foreign Terrorism
154(1)
III American Response to Terrorism
155(1)
IV Local Response to Terrorism
156(1)
V Information Versus Intelligence
156(1)
VI Identifying Potential Terrorist Targets
156(1)
VII Police Supervisor's Role
157(1)
Multiple-Choice Questions
158(2)
True or False Questions
160(1)
Answer Key to Objective Questions
161
Larry S. Miller is a Professor in the Department of Criminal Justice and Criminology at East Tennessee State University. A former law enforcement officer and crime laboratory director, Miller has authored or co-authored seven textbooks, including Police Photography, Crime Scene Investigation, Report Writing for Criminal Justice Professionals, and Effective Police Supervision. His research interests and journal publications are in the areas of policing and forensic science.



Michael C. Braswell is a Professor Emeritus at East Tennessee State University. He began his career as a prison psychologist and earned his Doctorate in Counseling Psychology from the University of Southern Mississippi in 1975. He joined the Department of Criminal Justice and Criminology at ETSU in 1977, where he taught classes on Ethics and Justice, Human Relations and Criminal Justice, and Film Studies in Crime and Justice. He is widely published, and his textbook Justice, Crime, and Ethics is particularly influential in the field of criminal justice.



Chris Rush is an Assistant Professor in the Criminal Justice and Criminology Department at East Tennessee State University. She received her B.A. and M.A. in Criminal Justice and Criminology from East Tennessee State University and her Ph.D. in Criminal Justice from the University of Arkansas at Little Rock. She has published books and book chapters, as well as articles in peer-reviewed journals, including Deviant Behavior and Violence & Gender, and has worked with agencies handling program evaluation, prisoner re-entry, forensic training, and investigative policies and regulations.