Embracing and Managing Change in Tourism examines management responses to the major changes taking place in international tourism and considers tourism itself as an agent of change. Including twenty-two detailed case studies from around the world this book explores two key principles. Firstly that change is enevitable and, if effectively managed, has the potential to benefit all those living in, working in and visiting the destination. Secondly, that there are no universal prescriptions for the effective management of change in tourism, since each destination has distinguishing characteristics and the nature of the problems facing it change over time.
List of figures viii(2) List of tables x(3)
Chapter summaries xiii(12) Notes on contributors xxv 1 Embracing and managing change in tourism: International case studies 1(12) ERIC LAWS BILL FAULKNER GIANNA MOSCARDO PART I Tourism management and policy responses to change 13(150) Introduction to Part I 13(4) BILL FAULKNER 2 NAFTA and tourism development policy in North America 17(12) GINGER SMITH ABRAHAM PIZAM 3 Regional tourism in Africa: scope and critical issues 29(20) PETER U.C. DIEKE 4 Tourism planning and implementation in the Polish city of Kalisz 49(21) GARY AKEHURST 5 A stakeholder-benefits approach to tourism management in a historic city centre: the Canterbury City Centre Initiative 70(25) BARABARA LE PELLEY ERIC LAWS 6 Reliving the destination life cycle in Coolangatta: an historical perspective on the rise, decline and rejuvenation of an Australian seaside resort 95(21) ROSLYN RUSSELL BILL FAULKNER 7 Tourism marketing and the small island environment: cases from the periphery 116(22) TOM BAUM 8 Planning for stability and managing chaos: the case of Alpine ski resorts 138(25) RICHARD D. LEWIS SUZAN GREEN PART II Tourism as an agent of change 163(118) Introduction to Part II 163(3) BILL FAULKNER 9 Ecotourism and its potential contribution to the economic revitalisation of Saskatchewan and Manitoba 166(19) DAVID B. WEAVER 10 Village-based tourism in the Solomon Islands: impediments and impacts 185(17) ADRIAN J.H. LIPSCOMB 11 Tourism development options in Indonesia and the case of agro-tourism in central Java 202(20) BILL FAULKNER 12 Local participation in tourism in the West Indian islands 222(13) LESLEY FRANCE 13 The economic evaluation of the role of conservation and tourism in the regeneration of historic urban destinations 235(29) MIKE STABLER 14 Conservation and regeneration: two case studies in the Arab world 264(17) MARTIN CROOKSTON PART III Change management strategies in tourism operations 281(150) Introduction to Part III 281(4) GIANNA MOSCARDO 15 Dolphins, canoes and marae -- ecotourism products in New Zealand 285(22) CHRIS RYAN 17 Managing tourism in the Wet Tropics World Heritage area: interpretation and the experience of visitors on Skyrail 307(17) GIANNA MOSCARDO BARBARA WOODS 17 Competition or co-operation? Small and medium sized tourism enterprises at the destination 324(23) DIMITRIOS BUHALIS CHRIS COOPER 18 Facilitating tourist-host social interaction: an overview and assessment of the culture assimilator 347(18) PHILIP L. PEARCE EDWARD KIM SYAMSUL LUSSA 19 A globalised theme park market? The case of Disney in Europe 365(14) GREG RICHARDS BILL RICHARDS 20 Strategies for optimising revenues from short breaks: lessons from the Scottish hotel markets 379(19) DAVID A. EDGAR 21 An investigation of factors influencing the decision to travel: a case study of Japanese pleasure travellers 398(17) SHEAUHSING HSIEH JOSEPH T. OLEARY 22 An analysis of the promotion of marine tourism in Far North Queensland, Australia 415(16) DIANE BURNS LAURIE MURPHY Index 431
Eric Laws (James Cook University, Australia) (Edited by), Professor Gianna Moscardo (James Cook University, Australia) (Edited by), Bill Faulkner (Edited by)
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