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Emerald Handbook of ICT in Tourism and Hospitality [Kietas viršelis]

Edited by (The Tourism Society, UK), Edited by (University of Kota, India)
  • Formatas: Hardback, 544 pages, aukštis x plotis x storis: 229x152x32 mm, weight: 868 g
  • Išleidimo metai: 30-Nov-2020
  • Leidėjas: Emerald Publishing Limited
  • ISBN-10: 1839826894
  • ISBN-13: 9781839826894
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 544 pages, aukštis x plotis x storis: 229x152x32 mm, weight: 868 g
  • Išleidimo metai: 30-Nov-2020
  • Leidėjas: Emerald Publishing Limited
  • ISBN-10: 1839826894
  • ISBN-13: 9781839826894
Kitos knygos pagal šią temą:
Contributed by tourism and other specialists from Europe, Asia, Australia, and Malawi, the 31 chapters in this handbook explore the impact of information and communication technology (ICT) on the tourism and hospitality industry. They discuss the use of technology inside travel segments; technology and service promotion in relation to how lodging organizations use cookies and similar technologies, factors influencing Generation Y to choose Airbnb, an integrated marketing approach in hotel management, and the impact of online marketing on travel agencies; technology applications for emotional branding for tourist destinations; consumption behavior and social media; marketing aspects like influencer marketing and internet marketing communication in event tourism; and destination promotion, including creating a digital virtual reality game to promote the conservation of nature-based tourism attractions, the development of a destination through etourism, website design and its impact on tourism destinations, changes in tourism destination promotion with technological innovation, and tourist experience exchange through blogs. Others address the effects and changes of technologies on tourism, sustainable development, and mobile technology; smart tourism; technology-based marketing and profitability in tourism and hospitality organizations in India; niche tourism and tracking tools, cultural heritage sites, the sharing economy and villages' development in Italy, the effects of Industry 4.0 on tourism and hospitality in Portugal, literary tourism, smart management systems in cities and their marketing in Canada, cloud computing and the hotel industry in Sri Lanka, e-human resources management in Egypt, digital marketing for religious events in India, and place marketing, branding, co-creation, and technology application in Slovakia; technology-driven tourism and hospitality as a tool for economic development; and embracing the change in travel and tourism in the developing world. Distributed in North America by Turpin Distribution. Annotation ©2021 Ringgold, Inc., Portland, OR (protoview.com)

The Emerald Handbook of ICT in Tourism and Hospitality incorporates key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes.

The Emerald Handbook of ICT in Tourism and Hospitality examines the immense, widespread and ongoing changes that digital technologies are having on the tourism and hospitality industries globally.

An international range of contributors present key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes effecting these industries, including destination promotion, marketing contexts, service promotion and smart city involvement.

Chapters explore new developments on a wide range of contemporary issues, including:
•ICT, sustainable development and implications for the tourism industry
•the role of mobile technology for tourism development
•influencer marketing for tourism and hospitality
•online tracking•factors influencing Generation Y tourism choices
•cross country cases of ICT application in tourism and hospitality.

The Emerald Handbook of ICT in Tourism and Hospitality is aimed primarily at global tourism academics and researchers, however graduate students of tourism and academics will also find this book to be of interest.


The Emerald Handbook of ICT in Tourism and Hospitality examines the immense, widespread and ongoing changes that digital technologies are having on the tourism and hospitality industries globally. An international range of contributors present key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes effecting these industries, including destination promotion, marketing contexts, service promotion and smart city involvement. Chapters explore new developments on a wide range of contemporary issues, including: • ICT, sustainable development and implications for the tourism industry • the role of mobile technology for tourism development • influencer marketing for tourism and hospitality • online tracking • factors influencing Generation Y tourism choices • cross country cases of ICT application in tourism and hospitality. The Emerald Handbook of ICT in Tourism and Hospitality is aimed primarily at global tourism academics and researchers, however graduate students of tourism and academics will also find this book to be of interest.
About the Authors xi
Introduction 1(18)
Azizul Hassan
Anukrati Sharma
Part One Technology in Tourism and Hospitality: Concepts and Applications
Chapter 1 A Pragmatic Approach of Interaction between Technology and Tourism-Hospitality
19(14)
Samik Ray
Part Two Technology Application in the Tourism and Hospitality Industry: Service Promotion
Chapter 2 Online Tracking Using Cookies and Similar Technologies: An Analysis of Hotel Company Practices
33(12)
Peter O'Connor
Chapter 3 Factors Influencing Generation Y to Choose Airbnb
45(22)
Anshul Garg
Chapter 4 Integrated Marketing Approach in Hotel Management
67(18)
Kaplan Ugurlu
Chapter 5 The Impact of Online Marketing in Travel Agency
85(14)
Ahmad Albattat
Part Three Technology Application in the Tourism and Hospitality Industry: Branding Aspects
Chapter 6 Emotional Branding for Tourist Destinations: A Review of ICT Tools
99(14)
Venkata Rajasekhar Moturu
Srinivas Dinakar Nethi
Krishna Veer Abhishek Challa
Part Four Technology Application in the Tourism and Hospitality Industry: Consumption Behavior
Chapter 7 Social Media Transforming Tourist Behavior
113(18)
Aysen Ercan Istin
Part Five Technology Application in the Tourism and Hospitality Industry: Marketing Contexts
Chapter 8 Influencer Marketing for Tourism and Hospitality
131(18)
Seda Yetimoglu
Kaplan Ugurlu
Chapter 9 Internet Marketing Communication in Event Tourism Promotion
149(18)
Yesim Koba
Part Six Technology Application in the Tourism and Hospitality Industry: Destination Promotion
Chapter 10 New Product Design: Creating a Digital VR Game to Promote the Conservation of Nature-based Tourism Attractions
167(14)
Alexandra Coghlan
Lewis Carter
Chapter 11 Development of a Destination Through eTourism: Experience and Creativity
181(14)
Jessica Miranda Ferreira
Bruno Barbosa Sousa
Francisco Barbosa Goncalves
Chapter 12 Website Designing and Its Impact on Tourism Destinations
195(18)
Gulay Ozaltin Turker
Chapter 13 Changes in Tourism Destination Promotion with the Technological Innovation
213(16)
Rupa Sinha
Azizul Hassan
Rahul Kumar Ghosh
Chapter 14 Tourist Experience Exchange Through Blogs and Its Impact on Destination Promotion
229(14)
Anurodh Godha
Part Seven Technology Application in the Tourism and Hospitality Industry: Effects and Changes
Chapter 15 Impact of Information Technology on Tourism
243(16)
Gul Erkol Bayram
Chapter 16 ICT and Sustainable Development: Implications for the Tourism Industry
259(14)
Priyakrushna Mohanty
Chapter 17 Role of Mobile Technology for Tourism Development
273(18)
Kevser Cinar
Part Eight Technology Application in the Tourism and Hospitality Industry: Smart City Involvement
Chapter 18 Smart Tourism: Issues, Challenges and Opportunities
291(20)
Ugur Akdu
Part Nine Technology Application in the Tourism and Hospitality Industry: Marketing and Profitability
Chapter 19 ICT-based Marketing and Profitability in Tourism and Hospitality Organizations in Indian Scenario
311(22)
Lakhvinder Singh
Dinesh Dhankhar
Part Ten Technology Application in the Tourism and Hospitality Industry: Niche Tourism
Chapter 20 Application of Tracking Tools in Tourism and Hospitality Management
333(12)
Hugo Padron-Avila
Chapter 21 Value of Technology Application at Cultural Heritage Sites: Insights from Italy
345(12)
Donatella Privitera
Chapter 22 Sharing Economy and Villages' Development Through the Application of Technology: The Italian Case
357(10)
Debora Calomino
Chapter 23 The Effects of Industry 4.0 in Tourism and Hospitality and Future Trends in Portugal
367(12)
Celia M. Q. Ramos
Isabel Sofia Brito
Chapter 24 Link up with Technology Application in Literary Tourism
379(12)
Silvia Quinteiro
Chapter 25 Smart Management Systems in Cities and Their Marketing: Case of the Waterloo City in Canada
391(18)
Marica Mazurek
Chapter 26 The Innovative City Development through Place Marketing, Branding, Co-creation and Technology Application as New Perspectives for Slovakia
409(16)
Marica Mazurek
Chapter 27 An Empirical Study on Cloud Computing Technology on Hotel Industry in Sri Lanka
425(16)
Mohamed Ayoobkhan
Mubarak Kaldeen
Chapter 28 e-HRM Application in Tourism and Hospitality in Sinai of Egypt
441(12)
Mohamed Mohamed Tolba Said
Krishnan Umachandran
Chapter 29 Digital Marketing for Religious Event of India for Tourism Sustainability and Promotion
453(16)
Shruti Arora
Anukrati Sharma
Part Eleven Technology Application in the Tourism and Hospitality Industry: Economic Development
Chapter 30 Technology-Driven Tourism and Hospitality Industry as a Tool for Economic Development: A Bibliometric Analysis
469(20)
Rahul Pratap Singh Kaurav
Ruturaj Baber
Sneha Rajput
Part Twelve Technology Application in the Tourism and Hospitality Industry: The Future
Chapter 31 The Future of Our Planet is Technology: Is it OK to Embrace the Change in Travel and Tourism Industry in the Developing World
489(20)
James Malitoni Chilembwe
Victor Ronald Mweiwa
Index 509
Azizul Hassan is a member of the Tourism Consultants Network of the UK Tourism Society. He is the editor of Tourism Marketing in Bangladesh: An Introduction (2020), and is co-editor of Tourism Events in Asia: Marketing and Development (2018).



Anukrati Sharma is Associate Professor in the Faculty of Commerce and Management, University of Kota, Kota, Rajasthan, India. She is the editor ofSustainable Tourism Development: Futuristic Approaches (2019), and is co-editor of Tourism Events in Asia: Marketing and Development (2018).