This book is a comprehensive guide for dental professionals (from undergraduate to experienced practitioners) to understand and apply the core skills of Emotional Intelligence in order to enhance their personal and professional success. EQ relates to how an individual can understand and manage their own emotional needs as well as recognize and deal with the needs of others and the skills to do this. For dental professionals, these are important skills to have, as every interaction with a patient requires the ability to connect with them emotionally in a positive way. Research shows us that those who can put their EQ skills into practice are more successful and happier in life.
The book is pragmatic in nature, drawing on real-life case studies from dentists in the field. This book looks at the application of the most up-to-date research on EQ that will make a direct impact on the practice of dentistry.
This book is a comprehensive guide for dental professionals (from undergraduate to experienced practitioners) to understand and apply the core skills of Emotional Intelligence in order to enhance their personal and professional success.
Foreword
Preface and acknowledgements
About the editor
Contributors
1. What is Emotional Intelligence and Why Does it Matter?
2. Why is EQ so
Critical for Todays Dentist?
3. EQ Critical Skill I: Self Knowing.
4. EQ
Critical Skill II: Self-Control.
5. EQ Critical Skill III: Empathy.
6. EQ
Critical Skill IV: Relationship Skills.
7. EQ Critical Skills V:
Self-actualization.
8. Moving Forward: Developing your EQ over a lifetime.
Index
Mary Collins, CPsychol, EdD, MSc, BA, EMCC is a Chartered Psychologist, author, and Senior Practitioner Coach (EMCC) who has been working in the Leadership Development/Talent Management field for over 20 years. Her current role as Senior Executive Development Specialist with RCSI Centre for Positive Health Sciences involves working with senior leaders in the healthcare sector to develop their management, coaching and leadership capabilities through a range of executive development and academic programmes up to PhD level.
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