Atnaujinkite slapukų nuostatas

El. knyga: Engaging With Stakeholders: A Relational Perspective on Responsible Business

Edited by , Edited by , Edited by , Edited by , Edited by , Edited by
  • Formatas: 408 pages
  • Išleidimo metai: 15-Aug-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9780429833397
  • Formatas: 408 pages
  • Išleidimo metai: 15-Aug-2018
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9780429833397

DRM apribojimai

  • Kopijuoti:

    neleidžiama

  • Spausdinti:

    neleidžiama

  • El. knygos naudojimas:

    Skaitmeninių teisių valdymas (DRM)
    Leidykla pateikė šią knygą šifruota forma, o tai reiškia, kad norint ją atrakinti ir perskaityti reikia įdiegti nemokamą programinę įrangą. Norint skaityti šią el. knygą, turite susikurti Adobe ID . Daugiau informacijos  čia. El. knygą galima atsisiųsti į 6 įrenginius (vienas vartotojas su tuo pačiu Adobe ID).

    Reikalinga programinė įranga
    Norint skaityti šią el. knygą mobiliajame įrenginyje (telefone ar planšetiniame kompiuteryje), turite įdiegti šią nemokamą programėlę: PocketBook Reader (iOS / Android)

    Norint skaityti šią el. knygą asmeniniame arba „Mac“ kompiuteryje, Jums reikalinga  Adobe Digital Editions “ (tai nemokama programa, specialiai sukurta el. knygoms. Tai nėra tas pats, kas „Adobe Reader“, kurią tikriausiai jau turite savo kompiuteryje.)

    Negalite skaityti šios el. knygos naudodami „Amazon Kindle“.

Engaging with Stakeholders: A Relational Perspective on Responsible Business contends that meaningful and constructive stakeholder engagement efforts should be rooted in a deep relational process of shared understanding, expectations, and viewpoints, through honest, continued dialogue between stakeholders and company management. This anthology follows and reaffirms this view, which also establishes the increasing need to explore the subtleties of how companies can respectfully engage their stakeholders in ways that reflect the corporate strategy and contribute to the ongoing development of business activities and creation of value, for themselves and stakeholders, from social, environmental, and economic perspectives.

Stakeholder engagement practices, however, remain highly complex and difficult to manage; their ability to generate value in an inclusive way requires critical consideration. Sound stakeholder engagement efforts also constitute a keystone for responsible business activities.

Drawing on a wide range of literature and studies, this book addresses key dimensions of stakeholder engagement, through a responsible business lens, and thereby contributes to identifying the opportunities, challenges, and key organizational implications associated with their unfolding. The four main topics covered are:

Delineating the nature and multiple raisons dźtre of stakeholder engagement

Dialogical and communicational foundations of stakeholder engagement

Engaging with diverse stakeholders throughout the value chain

Reaping organizational returns and relational rewards of stakeholder engagement efforts

Recenzijos

"This book presents a synthesis of the most recent work on stakeholder management and opens up new fields of research. But, more deeply, it addresses the issue of corporate responsibility from the most relevant and fruitful angle: seeing reponsibility as relationship management." Prof. Hervé Dumez, École polytechnique and CNRS (France)

"The book provides a treasure trove of international scholars' perspectives on stakeholder engagement. Consistent with Jerry Calton's and Stephen Payne's seminal work on multi-stakeholder dialogue and reciprocal sensemaking, the contributions address the communicative foundations of stakeholder engagement and examine its implications for organizational performance, throughout the value chain. Implicit in these important theoretical and empirical efforts is the increasing importance of relationships with individual stakeholdersrather than broad, generic stakeholder groups or collectives. Timely, context-sensitive, and comprehensive." Prof. Marc Orlitzky, University of South Australia Business School

"The editors and authors have brought together an incisive and comprehensive anthology of the role of stakeholder engagement and responsible business. The nature of the stakeholder has changed and continues to evolve. Real-time and fast moving e-communications have turned recipients of business into shapers and enablers of business, which organisations and agencies must engage with. This timely book sets out the modern landscape of responsible business and the relational strategies needed to survive and prosper in the user generated and influenced world." Prof. Martin Hingley, University of Lincoln

"A comprehensive, multi-perspective, research-based anthology, edited and written by an international group of scholars who both critically analyze stakeholder relationships and explore diverse ways to make these relationship lively and effective for the good of businesses, the good of stakeholders, and the good of society. Readers of this anthologyboth business people and studentscan learn much and gain some useful ideas by looking at these essays. This is a wonderfully cosmopolitan, thoughtful, and practically-oriented book." - Dr. Frederick Bird, Adjunct Professor, Political Science, University of Waterloo and Distinguished Professor Emeritus, Concordia University

"This anthology provides a unique overview by leading stakeholder thinkers of recent developments and contemporary issues in managing stakeholder relationships. Its a go-to resource for scholars, students, and managers seeking to understand the frontiers of the theory and practice of stakeholder engagement." - Prof. Stephen Brammer, Executive Dean, Faculty of Business and Economics, Macquarie University

"Corporate responsibility is a transactional process building ongoing alignment, across multiple parties. This book provides an excellent overview of research to date helping scholars and practitioners better understand the dynamics and learn from empirical and theoretical perspectives to activate effective solutions expected to make business a force shaping a more just and sustainable world." - Farid Baddache, Managing Director, Business for Social Responsibility

"This book is highly recommendable for anyone with an interest in stakeholder engagement. It offers novel overviews, valuable insights, and alternative approaches, as it takes the reader through some of the key practical complexities while it introduces new theoretical and empirical perspectives to explore stakeholder engagement. Congratulations!" - Prof. Mette Morsing, Professor at the Copenhagen Business School and the Mistra Chair of Sustainable Markets at Stockholm School of Economics

List of figures
xii
List of tables
xiii
About the editors xiv
About the contributors xviii
Foreword and acknowledgments xxix
PART I Delineating the nature and multiple raisons d'etre of stakeholder engagement
1(62)
1.1 Integrative stakeholder engagement: a review and synthesis of economic, critical, and politico-ethical perspectives
3(16)
Pasi Heikkurinen
Jukka Makinen
1.2 Moral agency and stakeholder engagement
19(13)
Alan E. Singer
1.3 Stakeholder engagement to secure legitimacy ---- the social licence to operate
32(13)
Anna Katharina Provasnek
Erwin Schmid
1.4 Measuring and enhancing relational capabilities: in defence of a relational view of the firm
45(18)
Cecile Ezvan
Helene L'Huillier
Cecile Renouard
PART II Dialogical and communicational foundations of stakeholder engagement
63(70)
2.1 Communicatively constituted stakeholders: advancing a communication perspective in stakeholder relations
65(15)
Chiara Valentini
2.2 Stakeholder engagement: the importance of mutuality and dialogue
80(11)
Peggy Simcic Bronn
2.3 How to deal with diverse voices: a framework to support stakeholder engagement
91(11)
Ozen Asik-Dizdar
Ceyda Maden-Eyiusta
Ayla Esen
2.4 Enhanced stakeholder engagement and CSR through the UN Guiding Principles, social media pressure, and corporate accountability
102(15)
Jeffrey S. Overall
Nelarine Cornelius
James Wallace
2.5 Managing corporate social responsibility stakeholders in the age of social media
117(16)
Scott Banghart
Cynthia Stohl
PART III Engaging with diverse stakeholders throughout the value chain
133(148)
3.1 Engaging stakeholders in corporate volunteering: towards a relational framework
135(15)
Trine Susanne Johansen
Anne Ellerup Nielsen
3.2 An efficiency-based relational approach to human capital governance
150(23)
Kaouthar Lajili
3.3 The semantic state of `shareholder engagement'
173(15)
Alexander Bassen
Christine Zollner
Chris Rushton
3.4 Stakeholder engagement in marketing
188(21)
Samantha Miles
Kate Ringham
3.5 "You're responsible, I'm liable": stakeholder relations in the face of responsibility
209(13)
Anne F. Barraquier
3.6 Cooperative relations for e-waste management
222(17)
Ivan A. Mozhikin
Nikolay A. Dentchev
3.7 Aligning footprint mitigation activities with relevant stakeholders
239(14)
Loren Falkenberg
Xiaoyu Liu
Liena Kano
Reiner Schaefer
3.8 The Manchester Super Casino: experience and learning in a cross-sector social partnership
253(28)
Jon Reast
Adam Lindgreen
Joelle Vanhamme
Francois Maon
PART IV Reaping organizational returns and relational rewards of stakeholder engagement efforts
281(78)
4.1 On value destruction, competitive disadvantage and squandered opportunities to engage stakeholders
283(19)
Frederick Ahen
4.2 Does relational management matter?: the cases of Vietnamese and South African SMEs in the textiles, garment and footwear sector
302(14)
Soren Jeppesen
Angie Ngoc Tran
4.3 Blurred lines: stakeholder tensions and balancing strategies in partial organizations
316(15)
Sarah Netter
Esben Rahbek Gjerdrum Pedersen
4.4 CSR-institutions: the management of SME stakeholder relations via institutional CSR-practice?
331(15)
Pia Popal
4.5 Neither fortune nor mirage at the bottom of the pyramid: corporate social innovations as learning opportunities
346(13)
Bertrand Moingeon
Laurence Lehmann-Ortega
Index 359
Dr. Adam Lindgreen is Professor at Copenhagen Business School where he heads the Department of Marketing. He also is Extra Ordinary Professor at University of Pretorias Gordon Institute of Business Science. He has published in the California Management Review, the Journal of Business Ethics, the Journal of Product Innovation Management, the Journal of the Academy of Marketing Science, and the Journal of World Business, among others.

Dr. Franēois Maon is Associate Professor at IESEG School of Management. He received his PhD from the Catholic University of Louvain (Louvain School of Management). Dr. Maon has published in the California Management Review, the Journal of Business Ethics, and the International Journal of Management Reviews, among others.

Dr. Joėlle Vanhamme is a Professor at the Edhec Business School. Dr. Vanhamme received her PhD from the Catholic University of Louvain (Louvain School of Management). She has published in the California Management Review, Industrial Marketing Management, the International Journal of Research in Marketing, the Journal of Advertising, the Journal of Business Ethics, the Journal of Retailing, Marketing Letters, Psychology & Marketing, and Recherche et Applications en Marketing, amongst others.

Dr. Beatriz Palacios Florencio is Associate Professor at Pablo de Olavide University. Her main research focus is corporate social responsibility and tourism. She has published in the Journal of Business Research, Total Quality Management & Business Excellence, Management Decision, and the Environmental Engineering and Management Journal, among others.

Dr. Christine Vallaster is Professor at Salzburg University of Applied Sciences where she heads the Marketing & Relationship Management section. She has published in the California Management Review, Industrial Marketing Management, the Journal of Business Research, and the Journal of World Business, among others. She has also authored articles for the German edition of Harvard Business Manager.

Dr. Carolyn Strong is Senior Lecturer at Cardiff Universitys Business School, where she teaches postgraduate marketing and ethical issues in marketing to undergraduate students. She received her PhD from the University of Wales. She has published in the Journal of Business Research, Marketing Letters, the European Journal of Marketing, and the Journal of Advertising, among others. She is the editor of the Journal of Strategic Marketing.