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Essential Interviewing: A Programmed Approach to Effective Communication 8th ed. [Minkštas viršelis]

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, , (University of Wisconsin USA), (Both at University of Western Ontario)
  • Formatas: Paperback / softback, 344 pages, aukštis x plotis x storis: 229x185x18 mm, weight: 544 g, Figures; Tables, black and white
  • Serija: Hse 123 Interviewing Techniques
  • Išleidimo metai: 27-May-2010
  • Leidėjas: Cengage Learning, Inc
  • ISBN-10: 0840034717
  • ISBN-13: 9780840034717
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 344 pages, aukštis x plotis x storis: 229x185x18 mm, weight: 544 g, Figures; Tables, black and white
  • Serija: Hse 123 Interviewing Techniques
  • Išleidimo metai: 27-May-2010
  • Leidėjas: Cengage Learning, Inc
  • ISBN-10: 0840034717
  • ISBN-13: 9780840034717
Kitos knygos pagal šią temą:
With an emphasis on the three major stages of interviewing: exploration, clarification and action, ESSENTIAL INTERVIEWING offers the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years. Based on Ivey s systematic method of interviewer, counselor, and therapist training, as well as Hearn s programmed-learning model, the text makes interview skills clear and specific. The authors give students the tools they need to conduct successful interviews with diverse clients in a variety of professional settings, including social work, counseling, nursing, personel work, and human services.
Preface xi
Foreword xv
Chapter One Programming a Foundation for Learning
1(22)
Making Decisions During an Interview
3(1)
Steps Toward Clarifying the Interviewing Process
4(5)
Using This Book
9(3)
An Overview of the Skills Covered in This Book
12(3)
Multicultural and Gender Issues in Interviewing
15(5)
Exercise for Further Ethical Understanding: Codes of Ethics on the Internet
20(1)
General References
20(1)
Multicultural References
21(2)
Stage I Listening and Exploration: Helping Clients Identify Their Experiences, Issues, and Problems
23(116)
Chapter Two Attending Behavior
25(22)
Cultural Considerations
38(3)
Review Questions
41(1)
Points to Remember About Attending Behavior
41(1)
Activity Unit 2.1
42(1)
Activity Unit 2.2
43(1)
Activity Unit 2.3
44(1)
Activity Unit 2.4
45(1)
Answers to the Review Questions
45(2)
Chapter Three Effective Questioning
47(20)
Cultural Considerations
60(2)
Review Questions
62(1)
Points to Remember About Effective Questioning
62(1)
Activity Unit 3.1
63(1)
Activity Unit 3.2
64(1)
Activity Unit 3.3
65(1)
Answers to the Review Questions
66(1)
Chapter Four Reflecting Content
67(20)
Cultural Considerations
80(2)
Review Questions
82(1)
Points to Remember About Paraphrasing
82(1)
Points to Remember About Summarizing
83(1)
Activity Unit 4.1
83(1)
Activity Unit 4.2
84(1)
Activity Unit 4.3
85(1)
Answers to the Review Questions
86(1)
Chapter Five Reflecting Feeling
87(24)
Cultural Considerations
103(2)
Review Questions
105(1)
Points to Remember About Reflecting Feeling
105(1)
Activity Unit 5.1
106(1)
Activity Unit 5.2
107(1)
Activity Unit 5.3
108(1)
Exploration Skills and Empathic Listening
109(1)
Answers to the Review Questions
109(2)
Chapter Six Integrating Your Listening and Exploration Skills
111(28)
Cultural Considerations
128(2)
Review Questions
130(1)
Points to Remember About Integrating Your Exploration Skills
131(1)
Activity Unit 6.1
131(2)
Activity Unit 6.2
133(2)
Activity Unit 6.3
135(1)
Exploration Skills with Young Clients
135(2)
Answers to the Review Questions
137(2)
Stage II Clarification: Helping Clients Clarify Their Experiences and Develop Goals
139(82)
Chapter Seven Confronting
141(22)
Cultural Considerations
155(3)
Review Questions
158(1)
Points to Remember About Confronting
159(1)
Activity Unit 7.1
159(2)
Activity Unit 7.2
161(1)
Activity Unit 7.3
161(1)
Answers to the Review Questions
162(1)
Chapter Eight Communicating Feeling and Immediacy
163(22)
Cultural Considerations
178(2)
Review Questions
180(1)
Points to Remember About Communicating Feeling and Immediacy
181(1)
Activity Unit 8.1
182(1)
Activity Unit 8.2
183(1)
Activity Unit 8.3
184(1)
Answers to the Review Questions
184(1)
Chapter Nine Self-Disclosing
185(16)
Cultural Considerations
194(2)
Review Questions
196(1)
Points to Remember About Self-Disclosing
197(1)
Activity Unit 9.1
197(1)
Activity Unit 9.2
198(1)
Activity Unit 9.3
199(1)
Answers to the Review Questions
200(1)
Chapter Ten Interpreting
201(20)
Cultural Considerations
213(2)
Review Questions
215(1)
Points to Remember About Interpreting
216(1)
Activity Unit 10.1
216(1)
Activity Unit 10.2
217(1)
Activity Unit 10.3
218(1)
Answers to the Review Questions
219(2)
Stage III Action: Helping Clients Take Action
221(86)
Chapter Eleven Information Giving
223(26)
Cultural Considerations
240(2)
Review Questions
242(1)
Points to Remember About Information Giving
243(1)
Activity Unit 11.1
243(1)
Activity Unit 11.2
244(2)
Activity Unit 11.3
246(1)
Activity Unit 11.4
247(1)
Answers to the Review Questions
247(2)
Chapter Twelve Structuring for Exploration, Clarification, and Action
249(28)
Final Thoughts About Structuring
266(1)
Cultural Considerations
267(2)
Review Questions
269(1)
Points to Remember About Structuring
270(1)
Activity Unit 12.1
270(1)
Activity Unit 12.2
271(3)
Activity Unit 12.3
274(1)
Answers to the Review Questions
275(2)
Chapter Thirteen Enlisting Cooperation
277(30)
Cultural Considerations
299(3)
Review Questions
302(1)
Points to Remember About Enlisting Cooperation
302(1)
Activity Unit 13.1
303(1)
Activity Unit 13.2
304(1)
Activity Unit 13.3
305(1)
Answers to the Review Questions
306(1)
Stage IV Effective Communication: Facilitating Exploration, Clarification, and Action
307(30)
Chapter Fourteen Putting It All Together
309(28)
Cultural Considerations
332(1)
Points to Remember About Integrating the Skills
333(1)
Activity Unit 14.1
333(2)
Activity Unit 14.2
335(1)
Activity Unit 14.3
336(1)
Final Thoughts
336(1)
Additional Resources 337(2)
Index 339