Preface |
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xiii | |
List of Directives with Abbreviations |
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xv | |
1 INTRODUCTION |
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1 | (26) |
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1 | (1) |
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b. The Traditions of Fair Trade Regulation within the Member States |
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1 | (8) |
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(i) Special regime for consumers? |
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2 | (2) |
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(ii) Use of general clause? |
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4 | (1) |
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5 | (1) |
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6 | (1) |
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7 | (1) |
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7 | (1) |
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8 | (1) |
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9 | (10) |
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(i) Negative harmonisation |
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9 | (3) |
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(ii) Legislative competence |
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12 | (1) |
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(iii) Positive regulation before the Unfair Commercial Practices Directive |
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13 | (3) |
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16 | (3) |
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d. The Preparation of the Directive and Major Points of Debate |
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19 | (4) |
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20 | (1) |
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(ii) Maximum harmonisation |
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21 | (1) |
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22 | (1) |
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23 | (1) |
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23 | (1) |
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e. Outline of the Directive |
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23 | (1) |
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f. Revision, Transposition and Entry into Force |
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24 | (3) |
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24 | (1) |
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24 | (1) |
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(iii) Informing consumers |
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25 | (1) |
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25 | (2) |
2 MINIMUM/MAXIMUM HARMONISATION AND THE INTERNAL MARKET CLAUSE |
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27 | (22) |
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a. Introduction to the Debate |
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27 | (1) |
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b. The Legal Background to Maximum Harmonisation and the Internal Market Clause |
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28 | (7) |
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(i) Background of the minimummaximum debate |
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28 | (2) |
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(ii) Background of the country of origin principle |
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30 | (2) |
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(iii) Background for combining maximum harmonisation and the country of origin principle |
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32 | (3) |
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c. Maximum Harmonisation in the Directive |
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35 | (4) |
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(i) The principle and its justification |
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35 | (1) |
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(ii) The transition period, Articles 3(5) and (6) |
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36 | (3) |
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(iii) Uncertainties in minimummaximum harmonisation |
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39 | (1) |
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d. The Relationship Between the Directive and the Proposed Regulation on Sales Promotions |
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39 | (1) |
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e. Maximum Harmonisation and the Internal Market Clause in the Directive |
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40 | (9) |
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(i) The internal market clause in the legislative process |
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40 | (2) |
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(ii) The possible scenario of conflict |
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42 | (1) |
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(iii) The correct interpretation of the internal market clause in the Directive |
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43 | (1) |
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(iii) Article 4 in the harmonised field of the Directive |
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44 | (3) |
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(iv) Article 4 in the non-harmonised area of the Directive |
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47 | (1) |
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(v) Article 4 and the deferring effect of full harmonisation |
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47 | (2) |
3 SCOPE OF THE DIRECTIVE |
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49 | (34) |
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49 | (2) |
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51 | (2) |
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53 | (5) |
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(i) Content of the definition |
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53 | (3) |
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(ii) Before and after the transaction |
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56 | (2) |
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d. Harming Consumers' Economic Interests |
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58 | (5) |
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58 | (1) |
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59 | (3) |
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(iii) Protection of other societal interests |
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62 | (1) |
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e. Business-to-Consumer Practices |
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63 | (7) |
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63 | (1) |
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(ii) Definition of consumer |
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64 | (3) |
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(iii) Definition of trader |
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67 | (2) |
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(iv) Business-to-consumer practice |
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69 | (1) |
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f. Some Explicit Additional Delimitations |
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70 | (13) |
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70 | (1) |
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(ii) Intellectual property rights |
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71 | (1) |
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71 | (3) |
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74 | (2) |
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(v) Other Community rules |
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76 | (1) |
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(vi) National rules based on minimum clause |
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77 | (1) |
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77 | (1) |
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(viii) Regulated professions |
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78 | (2) |
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(ix) Financial services and immovable property |
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80 | (1) |
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80 | (3) |
4 THE GENERAL CLAUSE ON UNFAIR PRACTICES |
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83 | (40) |
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a. Fair Trading de lege lata References in Secondary Law |
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83 | (1) |
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b. The Structure of the General Clause in the Unfair Commercial Practices Directive |
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84 | (2) |
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85 | (1) |
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(ii) Consequences and questions arising from the threefold structure |
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86 | (1) |
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c. The Concept of Fairness |
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86 | (11) |
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(i) The challenge fairness, national morals, taste and decency, national cultures how are they interrelated? |
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86 | (2) |
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(ii) European fairness as an autonomous concept |
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88 | (3) |
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(iii) European fairness and national morals |
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91 | (4) |
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95 | (1) |
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96 | (1) |
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d. Requirements of Professional Diligence |
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97 | (5) |
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(i) Criticism of the conceptual approach |
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98 | (2) |
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(ii) National, European and international professional diligence |
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100 | (1) |
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(iii) The significance of professional diligence for misleading and aggressive commercial practices |
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101 | (1) |
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(iv) Consequences arising from the lack of Europeanised professional diligence |
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102 | (1) |
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e. Material Distortion of the Economic Behaviour of the Consumer |
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102 | (9) |
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(i) Economic behaviour, informed and transactional decisions |
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103 | (1) |
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(ii) The objective side of the distortion: the autonomy of the consumer |
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104 | (1) |
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(iii) The subjective side of the distortion intent and fault |
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105 | (1) |
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(iv) The relevance of the materiality criterion |
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106 | (1) |
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(v) The practical significance of the materiality threshold |
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107 | (2) |
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(vi) Actual or potential distortion |
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109 | (1) |
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(vii) Causality between the distortion and the process of taking the decision |
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110 | (1) |
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f. The 'Average Consumer' and Particularly Vulnerable Groups |
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111 | (6) |
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(i) The average consumer as a standard model |
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111 | (1) |
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(ii) Particularly vulnerable consumer groups as a special provision |
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112 | (1) |
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(iii) Children, the elderly, disabled and credulous people |
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113 | (2) |
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(iv) The purpose of the commercial practices |
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115 | (1) |
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(v) The abolition of statistical evidence? |
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116 | (1) |
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117 | (1) |
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h. Relationship of the General Clause and the Special Provisions |
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117 | (6) |
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(i) Concept and practical significance |
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117 | (2) |
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(ii) The general clause as safety net |
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119 | (2) |
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(iii) The system of Annex I |
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121 | (2) |
5 MISLEADING PRACTICES |
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123 | (44) |
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123 | (2) |
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125 | (22) |
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125 | (2) |
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(ii) The untruthfulness/deceptiveness condition |
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127 | (4) |
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(iii) The average consumer test |
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131 | (5) |
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(iv) The materiality condition |
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136 | (2) |
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138 | (7) |
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145 | (1) |
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(vii) Non-compliance with codes of conduct |
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146 | (1) |
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147 | (11) |
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(i) An indirect duty to inform |
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147 | (3) |
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(ii) Omission and withholding of information |
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150 | (2) |
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(iii) The consumers' informational needs test |
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152 | (2) |
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(iv) Material information in invitation to purchase |
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154 | (3) |
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(v) Established information requirements |
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157 | (1) |
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d. Practices That Are Always Regarded as Unfair |
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158 | (6) |
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158 | (2) |
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160 | (4) |
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e. Understanding Misleading Practices |
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164 | (3) |
6 AGGRESSIVE COMMERCIAL PRACTICES |
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167 | (28) |
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167 | (4) |
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(i) Beyond misleading practice |
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167 | (1) |
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(ii) How far beyond misleading practices? |
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168 | (2) |
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(iii) Aggressive practices elements of an underdeveloped concept |
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170 | (1) |
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171 | (7) |
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(i) Harassment, coercion, or undue influence |
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172 | (2) |
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(ii) Impairment of the consumer's freedom of choice or conduct |
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174 | (3) |
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(iii) Taking a transactional decision that he would not otherwise have taken |
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177 | (1) |
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(iv) In its factual context |
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178 | (1) |
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(v) Legal and illegal means |
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178 | (1) |
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178 | (6) |
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(i) Protection of private sphere |
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178 | (1) |
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179 | (1) |
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(iii) Objective or subjective test |
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179 | (1) |
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(iv) General harassment laws |
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180 | (1) |
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181 | (3) |
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184 | (3) |
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(i) Relationship with other concepts |
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184 | (1) |
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(ii) Physical and psychological |
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184 | (1) |
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185 | (1) |
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(iv) Borderline with legitimate pressure |
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185 | (2) |
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187 | (3) |
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187 | (1) |
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187 | (1) |
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187 | (2) |
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(iv) Exploitation of position of power |
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189 | (1) |
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190 | (2) |
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g. Practices Considered Aggressive in all Circumstances |
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192 | (1) |
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h. Towards an Understanding of Aggressive Practices |
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193 | (2) |
7 CODES OF CONDUCT |
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195 | (22) |
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a. Codes, Soft Law, Self-Regulation and Co-Regulation |
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195 | (1) |
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b. A 'Win-Win-Win' Solution |
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196 | (1) |
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c. Varying Attitudes to Codes |
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197 | (2) |
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d. Support for Codes in EU Policy |
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199 | (1) |
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e. Codes in EU Legal Instruments |
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200 | (2) |
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f. Code of Conduct the Definition |
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202 | (4) |
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(i) Agreement or set of rules |
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203 | (2) |
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205 | (1) |
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(iii) Commercial practice or business sectors |
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205 | (1) |
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206 | (1) |
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206 | (1) |
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h. Non-Compliance With a Code as Misleading Conduct |
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206 | (5) |
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208 | (1) |
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208 | (1) |
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209 | (1) |
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(iv) Indication in a commercial practice |
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210 | (1) |
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i. Unfair Practices in All Circumstances |
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211 | (1) |
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j. Encouraging Reliance on Codes |
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211 | (1) |
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k. Codes and Standards of Fairness |
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212 | (3) |
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215 | (2) |
8 LEGAL REDRESS |
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217 | (24) |
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a. Regulation of Enforcement Under the Unfair Commercial Practices Directive: Some Introductory Remarks |
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217 | (3) |
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(i) The rules under the Unfair Commercial Practices Directive |
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217 | (1) |
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(ii) The unanswered questions on enforcement |
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218 | (1) |
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(iii) The broader picture: individual and collective legal protection in unfair commercial practices law outside the Directive |
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219 | (1) |
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(iv) A connected issue: cross-border litigation and cross-border enforcement |
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219 | (1) |
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220 | (1) |
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b. Individual Legal Redress |
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220 | (2) |
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(i) The individual legal redress of competitors |
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221 | (1) |
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(ii) Individual legal redress for the consumer |
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221 | (1) |
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c. Collective Legal Redress Through Public Authorities, Consumer or Trade Organisations |
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222 | (6) |
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(i) Freedom of choice or limited choice? |
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222 | (1) |
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(ii) The rules under Article 11 of the Unfair Commercial Practices Directive |
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223 | (1) |
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(iii) Other Directives containing provisions on legal actions taken by associations |
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223 | (3) |
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(iv) Standing to sue as an LC obligation |
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226 | (1) |
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(v) Minimum requirements for enforcement bodies |
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227 | (1) |
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d. Procedure and Remedies |
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228 | (4) |
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228 | (1) |
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229 | (1) |
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229 | (1) |
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(iv) Penalties, sanctions and compensation for damages |
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230 | (1) |
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(v) Substantiation of claims |
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231 | (1) |
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e. Enforcement of Collective Consumer Interests in Conflicts Across National Borders |
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232 | (5) |
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(i) Problems and experiences with legal enforcement across national borders |
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232 | (1) |
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(ii) International jurisdiction for actions against cross-border injunctions |
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233 | (1) |
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(iii) The right to take action and the legitimate interest to take legal action |
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233 | (2) |
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(iv) The determination of the law applicable under EC private international law |
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235 | (1) |
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(v) Execution of a judgment |
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236 | (1) |
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f. The Regulation (EC) No 2006/2004 on Consumer Protection Cooperation |
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237 | (4) |
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(i) The objective and contents of the Regulation |
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238 | (1) |
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(ii) The significance of the Regulation with regard to the organisation of law enforcement |
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239 | |
9 CONCLUSIONS |
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241 | (20) |
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a. A Directive of Legal and Practical Importance |
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241 | (1) |
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b. The Measure of Assessment: The Purposes of the Directive |
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242 | (2) |
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244 | (3) |
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d. The Level of Protection |
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247 | (3) |
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e. Traders' Costs and Risks |
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250 | (4) |
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254 | (2) |
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256 | (5) |
Appendix |
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261 | (28) |
Index |
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289 | |