Introduction |
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xiii | |
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Organization of this book |
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xiii | |
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xiii | |
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xiv | |
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Quick access to online references |
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xiv | |
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Errata, updates, & book support |
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xv | |
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xv | |
Chapter 1 Plan and configure a Microsoft Teams environment |
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1 | (76) |
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Skill 1.1 Upgrade from Skype for Business to Microsoft Teams |
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1 | (11) |
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Choose an appropriate upgrade path and coexistence mode to meet specific requirements |
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2 | (6) |
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Plan and troubleshoot meeting migration |
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8 | (1) |
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Configure Microsoft Teams upgrade notification and meeting app preferences |
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9 | (1) |
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Configure coexistence mode for the organization and per-user |
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10 | (1) |
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Use Teams Advisor to assess and identify steps to roll out Microsoft Teams |
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10 | (2) |
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Skill 1.2 Plan and configure network settings for Microsoft Teams |
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12 | (11) |
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Plan for successful network deployment by using Network Planner |
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13 | (3) |
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Calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and live events |
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16 | (1) |
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Assess network readiness by using Network Testing Companion |
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17 | (2) |
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Configure network ports and protocols used by the Microsoft Teams client application |
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19 | (2) |
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Configure media optimizations by using QoS |
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21 | (2) |
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Skill 1.3 Implement governance and lifecycle management for Microsoft Teams |
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23 | (8) |
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Create and manage team templates |
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23 | (2) |
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Set up policies for Microsoft 365 group creation |
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25 | (1) |
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Configure Microsoft 365 groups, expiration policy, and naming policy |
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26 | (3) |
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Archive, unarchive, delete, and restore a team |
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29 | (2) |
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Configure and manage update policies |
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31 | (1) |
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Skill 1.4 Configure and manage guest access |
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31 | (14) |
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Configure guest users for Microsoft Teams |
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32 | (4) |
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Configure guest permissions for a team |
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36 | (1) |
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Configure meeting and live events experiences for guests |
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37 | (1) |
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Configure messaging and calling options for guests |
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38 | (2) |
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40 | (1) |
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Manage Azure AD access review for guests |
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40 | (4) |
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Configure guest access from Azure AD portal |
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44 | (1) |
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Skill 1.5 Manage security and compliance |
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45 | (10) |
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Assign Microsoft Teams Admin roles |
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45 | (2) |
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Create and manage compliance features, including retention policies, sensitivity labels, and data loss prevention (DLP) policies |
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47 | (6) |
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Create security and compliance alerts for Microsoft Teams |
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53 | (1) |
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Create an information barrier policy |
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53 | (2) |
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Skill 1.6 Deploy and manage Microsoft Teams endpoints |
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55 | (5) |
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Deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), Windows Virtual Desktop (WVD), MacOS, and mobile devices |
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55 | (1) |
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Manage configuration profiles |
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56 | (1) |
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Manage Microsoft Teams device tags |
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57 | (1) |
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Manage device settings and firmware |
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58 | (1) |
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Configure Microsoft Teams Rooms |
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59 | (1) |
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Skill 1.7 Monitor and analyze service usage |
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60 | (8) |
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Interpret Microsoft Teams usage reports |
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61 | (1) |
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Interpret Microsoft 365 usage reports |
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62 | (1) |
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Optimize call quality by using Call Analytics |
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63 | (2) |
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Analyze organization-wide call quality by using Call Quality Dashboard |
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65 | (2) |
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Use Power BI to identify call quality issues |
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67 | (1) |
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68 | (1) |
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68 | (5) |
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Thought experiment answers |
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73 | (4) |
Chapter 2 Manage chat, calling, and meetings |
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77 | (52) |
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Skill 2.1 Manage chat and collaboration experiences |
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77 | (14) |
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Configure messaging policies |
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78 | (3) |
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81 | (3) |
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Manage channels for a team |
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84 | (2) |
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Manage private channel creation |
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86 | (1) |
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87 | (2) |
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Configure external access for SharePoint and OneDrive for Business |
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89 | (2) |
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Manage cloud file storage options for collaboration |
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91 | (1) |
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Skill 2.2 Manage meeting experiences |
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91 | (8) |
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Configure meeting settings |
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92 | (2) |
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Create and manage meeting policies |
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94 | (2) |
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Configure settings for live events |
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96 | (1) |
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Create and manage policies for live events |
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97 | (1) |
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Configure conference bridge settings |
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97 | (2) |
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Skill 2.3 Manage phone numbers |
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99 | (12) |
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Recommend a PSTN connectivity solution based on specific business requirements |
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99 | (2) |
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101 | (2) |
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103 | (2) |
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Add, change, or remove an emergency address for your organization |
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105 | (1) |
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Assign, change, or remove a phone number for a user |
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106 | (2) |
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Manage voice and audio-conferencing settings for users |
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108 | (1) |
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Configure dynamic emergency policies |
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109 | (2) |
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Skill 2.4 Manage Phone System |
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111 | (12) |
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111 | (2) |
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Create and configure call queues |
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113 | (3) |
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Create and configure auto attendants |
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116 | (3) |
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Manage call park policies |
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119 | (1) |
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119 | (1) |
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Manage caller ID policies |
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120 | (1) |
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Interpret the Direct Routing health dashboard |
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121 | (2) |
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123 | (1) |
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124 | (2) |
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Thought experiment answers |
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126 | (3) |
Chapter 3 Manage Teams and app policies |
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129 | (30) |
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129 | (13) |
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129 | (6) |
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Upgrade an existing resource to a team |
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135 | (3) |
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Manage privacy levels for a team |
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138 | (1) |
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139 | (1) |
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Create and manage policy packages in Teams |
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140 | (2) |
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Skill 3.2 Manage membership in a team |
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142 | (9) |
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142 | (3) |
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Configure dynamic membership |
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145 | (3) |
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Manage access reviews for team members |
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148 | (3) |
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Skill 3.3 Implement policies for Microsoft Teams apps |
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151 | (4) |
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Manage org-wide app settings |
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151 | (2) |
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Create and manage app permission policies |
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153 | (1) |
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Create and manage app setup policies |
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154 | (1) |
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Manage app store customization |
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155 | (1) |
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155 | (1) |
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156 | (1) |
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Thought experiment answers |
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157 | (2) |
Index |
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159 | |