Atnaujinkite slapukų nuostatas

External Quality Audit: Has It Improved Quality Assurance in Universities? [Minkštas viršelis]

Edited by (RMIT University), Edited by (University of Western Australia, Australia)
  • Formatas: Paperback / softback, 308 pages, weight: 540 g
  • Serija: Chandos Learning and Teaching Series
  • Išleidimo metai: 14-Mar-2013
  • Leidėjas: Chandos Publishing (Oxford) Ltd
  • ISBN-10: 1843346761
  • ISBN-13: 9781843346760
  • Formatas: Paperback / softback, 308 pages, weight: 540 g
  • Serija: Chandos Learning and Teaching Series
  • Išleidimo metai: 14-Mar-2013
  • Leidėjas: Chandos Publishing (Oxford) Ltd
  • ISBN-10: 1843346761
  • ISBN-13: 9781843346760
External quality audits have been in place for more than a decade in some countries. However, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance, and the extent to which such audits have improved academic standards, outcomes and student experience. Academics and administrators in higher education institutions have contributed to this book to look at countries where external quality audits have been established by governments, and provide analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.

Recenzijos

"While this book is for academic and administrative staff and policy-makers involved in quality assurance and quality audit in higher education, it can be useful reading for academic librarians both because quality audit affects them, and because it helps to know what their academic colleagues are facing."--Australian Library Journal, September 22014

List of figures and tables
xiii
Preface xv
About the editors and contributors xvii
1 Quality assurance - corporate fist in a velvet glove?
1(18)
Robin McTaggart
Australian quality assurance
1(2)
Measuring teaching quality
3(4)
Educational reform
7(2)
Quality assurance for teaching at James Cook University 2000-10
9(1)
The JCU historical context for quality assurance
10(2)
Quality assurance - summary of Influences on teaching
12(3)
All is not rosy in the world of professors
15(2)
Note
17(1)
References
17(2)
2 The impact of external quality audit in a private for-profit tertiary education institution
19(16)
Mahsood Shah
Sue-Ann Stanford
Introduction
19(1)
Evidence of effectiveness: global perspective
20(3)
Brief overview of private providers in Australia
23(1)
External quality audits of private providers
24(1)
Quality audit approach
25(1)
Discussion on the effectiveness of the quality audit
26(4)
Conclusion
30(1)
References
31(4)
3 Multiple views of quality audits in New Zealand: a case for advancing systemic understanding
35(18)
Shelley Paewal
Introduction
35(1)
A brief overview of quality audits
36(2)
Quality audit in New Zealand
38(2)
Views of quality audits in New Zealand
40(7)
Conclusion
47(1)
Notes
47(1)
References
48(5)
4 Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities
53(14)
John M. Jennings
Jan Cameron
Introduction
53(1)
Universities New Zealand and the establishment of the New Zealand Universities Academic Audit Unit, Te Wahanga Tatari
54(1)
National context: recent government policy
55(1)
International context
56(1)
The impact of academic audit on systems and processes
57(2)
The impact of academic audit on standards, outcomes and the student learning experience
59(1)
The impact of academic audit at institutional and national level
60(2)
The future challenges for quality assurance in New Zealand universities
62(1)
Conclusion
63(1)
Notes
64(1)
References
65(2)
5 Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit
67(14)
Sereana Kubuabola
University of the South Pacific: an overview
67(1)
A vision for the year 2020
68(1)
The quality strategy
68(1)
External audit
69(1)
The self-assessment
70(1)
Post-audit - the processes and impacts
70(8)
Conclusion
78(1)
References
79(2)
6 Quality audits In Hong Kong: seeking evidence of quality enhancement
81(18)
Carmel McNaught
The education landscape in Hong Kong
81(2)
Quality audits in Hong Kong
83(2)
Methodology for analysis of the Quality Assurance Council reports
85(7)
Findings
92(4)
Summary
96(1)
Acknowledgements
96(1)
References
97(2)
7 External quality audits and quality assurance In the higher education sector: the Malaysian perspective
99(18)
Marlla Puteh
Hadlna Habll
Nazlha Ahmad Azll
Introduction
99(1)
Quality audit practice in higher education
100(2)
Government policy on external quality audits
102(2)
The case of Universiti Teknologi Malaysia
104(6)
A practitioner's point of view
110(1)
Future challenges for higher education quality assurance in Malaysia
111(2)
Conclusion
113(1)
Notes
114(1)
References
114(3)
8 External quality audit In the UK: an impact analysis
117(14)
Shulyun Liu
Introduction
117(2)
The purposes of Institutional Audit
119(1)
The Implementation of Institutional Audit
119(2)
The effects of Institutional Audit
121(3)
Reflections on Institutional Audit
124(2)
Conclusions
126(1)
Acknowledgement
127(1)
Notes
128(1)
References
128(3)
9 Effect of external quality agencies on universities In India
131(16)
Asha Gupta
The context
131(3)
The Indian scenario
134(4)
Effects of external assurance
138(4)
Assuring transnational education
142(2)
Lessons to be learned
144(1)
References
145(2)
10 External quality audits in South African higher education: goals, outcomes and challenges
147(22)
Lis Lange
Mala Singh
Introduction
147(1)
External quality assurance in the South African higher education context
148(4)
Functions of the HEQC
152(1)
Principles and approaches in the institutional audit system
152(1)
Systems and procedures for Institutional audits
153(1)
External institutional audits: outcomes and impact
154(2)
Impact of the audit process: preparation and site visit
156(4)
The issue of impact through audit recommendations
160(3)
Evaluating the student experience in audits
163(1)
Conclusion
164(2)
Note
166(1)
References
166(3)
11 Development, effectiveness and future of quality assurance and assessment in Italian higher education
169(14)
Matteo Turrl
Introduction
169(1)
Stages in quality assurance in Italian higher education
170(8)
Conclusion: the trade-off between differentiation and standardisation
178(1)
References
179(4)
12 Audits of quality assurance systems of higher education institutions In Finland
183(12)
Timo Ala-Vahala
Talna Saarinen
The Finnish system of higher education
184(1)
Brief background of government policy on external quality audits In Finland
185(1)
Role of FINHEEC, the national quality assurance organization
186(3)
How do the audits impact on quality management?
189(1)
Audits and educational outcomes
190(1)
Students' role in quality management
191(1)
The impact of audits at national, institutional and faculty level
191(1)
The future challenges of higher education quality assurance
192(1)
Note
193(1)
References
193(2)
13 External quality auditing: strengths and shortcomings in the audit process
195(14)
Bjørn Stensaker
Introduction
195(1)
External quality auditing in Norway
196(1)
A process view on audits
197(1)
Data and methods
198(1)
The functioning and effects of external audits in Norway
199(6)
Some final reflections
205(1)
References
206(3)
14 Institutional management and quality audit: the experience in Chile
209(12)
Maria Jose Lemaitre
Mario Maturana
Ellsa Zenteno
Andrea Alvarado
Development of external quality assurance schemes in Chile: an answer to the challenges of higher education evolution
209(3)
A study to learn about the Impact of quality audits
212(1)
Results
213(3)
Lessons learned and recommendations
216(2)
Notes
218(1)
References
218(3)
15 Scope, transparency and style: system-level quality strategies and the student experience In Australia
221(26)
Nigel Palmer
Introduction
221(1)
External quality audit and the student experience
222(9)
The Australian Universities Quality Agency and the Tertiary Education Quality and Standards Agency
231(2)
System-level quality strategies and the impact of external review
233(8)
Conclusion: the merits of external review and prospects for future development
241(1)
Note
242(1)
References
242(5)
16 Accreditation and Institutional learning: the impact Interactions based on a minimaxing strategy have on the benefits from external reviews
247(22)
Fernando Padro
Introduction
247(2)
Purpose of this chapter
249(2)
Prelude: thoughts on the nature of learning
251(1)
Learning as a stochastic proposition
251(1)
Learning as a paradox
252(1)
Perception and learning
253(1)
The power of language used - who controls the narrative?
254(1)
When learning happens
255(3)
Limitations to organizational learning
258(2)
Level 1: Nexus or nexum - type of Interaction between HEIs and external agents
260(1)
Level 2: Structural and cultural impacts on compliance
261(3)
Conclusion
264(1)
References
265(4)
17 Has It worked globally?
269(6)
Chenlcherl Sid Nalr
Introduction
269(1)
Have audits been successful?
270(3)
Where to from here?
273(1)
References
274(1)
Index 275
Mahsood Shah is Principal Advisor for Academic Strategy, Planning and Quality at the Office of the Deputy Vice-Chancellor (Academic), RMIT University, Melbourne, Australia. Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.