Preface |
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vii | |
Acknowledgments |
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xiii | |
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Chapter 1 Managing Revenue and Expense |
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1 | (28) |
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Professional Foodservice Manager |
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2 | (1) |
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Profit: The Reward for Service |
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2 | (3) |
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5 | (9) |
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Understanding the Income (Profit and Loss) Statement |
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14 | (4) |
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18 | (11) |
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Chapter 2 Creating Sales Forecasts |
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29 | (28) |
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Importance of Forecasting Sales |
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30 | (2) |
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32 | (6) |
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Maintaining Sales Histories |
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38 | (1) |
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39 | (2) |
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41 | (16) |
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Chapter 3 Purchasing and Receiving |
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57 | (49) |
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58 | (2) |
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Forecasting Beverage Sales |
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60 | (4) |
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Importance of Standardized Recipes |
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64 | (6) |
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70 | (8) |
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78 | (5) |
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83 | (3) |
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Receiving Food and Beverage Products |
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86 | (20) |
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Chapter 4 Managing Inventory and Production |
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106 | (47) |
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107 | (1) |
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107 | (4) |
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Storing Beverage Products |
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111 | (3) |
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114 | (8) |
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Product Issuing and Restocking |
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122 | (10) |
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132 | (9) |
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Managing Beverage Production |
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141 | (12) |
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Chapter 5 Monitoring Food and Beverage Product Costs |
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153 | (44) |
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154 | (1) |
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Computing Cost of Food Sold |
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154 | (3) |
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Computing Cost of Beverage Sold |
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157 | (1) |
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Computing Costs with Transfers |
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158 | (2) |
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Utilizing the Cost of Sales Formula |
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160 | (15) |
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Reducing the Cost of Sales Percentage |
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175 | (22) |
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Chapter 6 Managing Food and Beverage Pricing |
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197 | (37) |
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198 | (4) |
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202 | (1) |
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Factors Affecting Menu Pricing |
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203 | (8) |
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211 | (4) |
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Special Pricing Situations |
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215 | (19) |
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Chapter 7 Managing the Cost of Labor |
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234 | (55) |
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Labor Expense in the Hospitality Industry |
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235 | (3) |
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Evaluating Labor Productivity |
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238 | (1) |
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Maintaining a Productive Workforce |
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239 | (16) |
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Measuring Current Labor Productivity |
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255 | (12) |
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267 | (10) |
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Reducing Labor-Related Costs |
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277 | (12) |
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Chapter 8 Controlling Other Expenses |
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289 | (26) |
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290 | (1) |
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Controllable and Non-controllable Other Expenses |
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290 | (3) |
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Fixed, Variable, and Mixed Other Expenses |
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293 | (3) |
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Monitoring Other Expenses |
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296 | (3) |
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299 | (16) |
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Chapter 9 Analyzing Results Using the Income Statement |
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315 | (34) |
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Introduction to Financial Analysis |
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316 | (1) |
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Uniform System of Accounts |
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317 | (1) |
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Income Statement {USAR format) |
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318 | (5) |
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323 | (3) |
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326 | (3) |
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Analysis of Beverage Expense |
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329 | (2) |
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Analysis of Labor Expense |
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331 | (2) |
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Analysis of Other Expenses |
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333 | (1) |
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334 | (15) |
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Chapter 10 Planning for Profit |
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349 | (50) |
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Financial Analysis and Profit Planning |
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350 | (1) |
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350 | (14) |
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Cost/Volume/Profit Analysis |
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364 | (7) |
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371 | (3) |
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374 | (5) |
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379 | (20) |
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Chapter 11 Maintaining and Improving the Revenue Control System |
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399 | (27) |
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400 | (1) |
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External Threats to Revenue Security |
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401 | (5) |
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Internal Threats to Revenue Security |
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406 | (4) |
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Developing the Revenue Security System |
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410 | (7) |
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The Complete Revenue Security System |
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417 | (9) |
Glossary |
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426 | (8) |
Index |
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434 | |