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El. knyga: Garden Centre Management [CABI E-books]

(Independent consultant, UK)
  • Formatas: 200 pages
  • Išleidimo metai: 25-Sep-2015
  • Leidėjas: CABI Publishing
  • ISBN-13: 9781780643083
  • CABI E-books
  • Kaina: 96,00 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Formatas: 200 pages
  • Išleidimo metai: 25-Sep-2015
  • Leidėjas: CABI Publishing
  • ISBN-13: 9781780643083
Garden center management has professionalized in recent years as garden centers have become more highly developed retail operations. Many students of horticulture are expected to go into retail management and so the topic has increasingly appeared on the further education curriculum.

This book provides a practical approach backed up by management theory. The text covers consumer behavior, staff management, stock management, marketing and productivity. A strength of the structure is the way it pulls in management and marketing theory and the way that it is looking at the subject as a business, rather then being too focused on plants, which have many other books dedicated to them.
About the Author vii
Acknowledgements ix
1 Position
1(18)
2 Consumer Behaviour
19(19)
3 Customer Care
38(19)
4 Marketing
57(19)
5 Managing the Team
76(18)
6 Developing Staff
94(18)
7 Managing Safety and Security
112(19)
8 Stock Management
131(25)
9 Productivity
156(16)
10 Future Responsibilities
172(13)
Index 185
Ken Crafer, Independent Consultant, UK